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To reset the Microsoft Store cache in Windows 11, press Windows key + R, type wsreset.exe, and select OK. A blank Command Prompt window is expected; Microsoft says it closes after about ten seconds, then Microsoft Store opens automatically.

Reset the Microsoft Store cache with wsreset.exe

  1. Press Windows key + R to open the Run dialog.
  2. Type wsreset.exe and select OK.
  3. Wait for the blank Command Prompt window to close. Microsoft says this usually takes about ten seconds, after which Microsoft Store opens automatically. See Microsoft’s cache-reset instructions.
  4. Try the Store action that was failing, such as opening the Store, finding the app, or starting its installation.

The blank window is part of the expected process; you do not need to type anything into it. This command resets the Microsoft Store cache. It is not the Windows Reset this PC recovery operation, and it does not guarantee a fix for every Store or app problem.

If Microsoft Store still will not open

First check that Windows is up to date, then verify that the device’s time and location settings are correct. Microsoft recommends these checks for Store launch problems; see Microsoft Store doesn’t open.

If you cannot find Microsoft Store, search for it from Start. Its availability can also depend on whether you use a local account or whether an administrator has applied a policy to a work device. Microsoft explains these possibilities in Can’t find Microsoft Store app.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
#1 Best Overall
Sale
LAPGEAR Home Office Pro Lap Desk - Black Carbon, Fits 15.6” Laptops
  • Spacious Design: Measuring 21.1" wide and 14.1" deep, our lap desk comfortably fits most laptops up to 15.6". Extra room for accessories ensures convenience.
  • Enhanced Functionality: Packed with handy features, including a 5x9" precision tracking mouse pad and a built-in phone slot for seamless work or video calls. Plus, enjoy ergonomic support with the integrated cushioned wrist rest.
  • Cool Comfort: Enjoy a stable surface with our lap desk's dual bolster cushion, designed for comfort and airflow, keeping your lap cool during extended use.
  • Durable Surface: Work with confidence on our lap desk's solid surface, featuring a sleek black carbon color, ensuring optimal air circulation to prevent your laptop from overheating.
  • On-the-Go Convenience: With an integrated handle and lightweight design (2.8 lbs), our lap desk is portable for travel or moving around the house, offering flexibility in any space.

If an app from the Store will not work

For a problem with an app you downloaded from Microsoft Store, Microsoft’s recommended sequence is to close and reopen the app, check for Windows updates, check whether the app is compatible with your device, and install available Store updates. To update Store apps, open Microsoft Store and go to Library > Get updates. If the issue continues, consider repairing or resetting the app, then reinstalling it if needed. See Fix problems with apps from Microsoft Store.

Repair or reset the app in Settings

  1. Go to Start > Settings > Apps > Installed apps.
  2. Find the app, open its menu, and select Advanced options.
  3. Select Repair if the option is available.
  4. If Repair is unavailable or does not resolve the problem, select Reset, if that option is available.

Windows does not provide these recovery controls for every app. The steps and availability are described in Microsoft’s guide to repairing apps and programs.

Rank #2
Anker USB C Hub, 5-in-1 USBC to HDMI Splitter with 4K Display
  • 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
  • Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
  • Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
  • HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
  • What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.
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If an app is missing or cannot be installed

A cache reset cannot make an app available if another restriction or requirement is responsible. Microsoft lists possible causes such as country or region availability, family settings, an app having been removed from the Store, device incompatibility, a restart required after a recent Windows update, or device and account authorization. Check the relevant condition rather than treating every missing listing or blocked install as a cache fault; Microsoft outlines these causes in its app search and installation guidance.

Best Value
Sale
LAPGEAR Home Office Lap Desk – Pink, Fits 15.6” Laptops
  • Spacious Design: Measuring 21.1" wide and 12" deep, our lap desk comfortably fits most laptops up to 15.6". Extra room for accessories ensures convenience.
  • Enhanced Functionality: Packed with handy features, including a 5x9" precision tracking mouse pad and a built-in phone slot for seamless work or video calls. Plus, enjoy laptop support with the integrated device ledge.
  • Cool Comfort: Enjoy a stable surface with our lap desk's dual bolster cushion, designed for comfort and airflow, keeping your lap cool during extended use.
  • Durable Surface: Work with confidence on our lap desk's solid surface, featuring a blush pink color, ensuring optimal air circulation to prevent your laptop from overheating.
  • On-the-Go Convenience: With an integrated handle and lightweight design (2.14 lbs), our lap desk is portable for travel or moving around the house, offering flexibility in any space.
Rank #4
AboveTEK Portable Laptop Lap Desk w/Retractable Left/Right Mouse Pad Tray, Non-Slip Heat Shield Tablet Notebook Computer Stand Table w/Sturdy Stable Work Surface for Bed Sofa Couch or Travel
  • Anti-Slip Surface - Transform your laptop into a mobile workstation with the AboveTEK portable laptop lap desk. The anti-slip surface provides a strong grip for laptops up to 15.6 inches(Diagonal), while the double rubber strip on the bottom ensures a stable display or typing experience on your lap, couch, or bed.
  • Retractable Mouse Pad - Retractable laptop mouse pad extends on both directions for the left/right handed with elevation along the edges for stopping mouse from falling off. The size of laptop tray is 14" X 9.7" and the size of mouse pad is 7.4" X 6.1".
  • Effective Heat Shield - The effective heat shield made of sturdy and thick material protects your laptop from overheating. Prioritizes your comfort and safety, an ideal lap pad or board for working anywhere.
  • EASY to Carry and Store - With an ergonomic and simplistic design, the lap desk is portable to store in a backpack. Only 15" in size, 2.2 lb of weight and with slim 0.6 inch thickness, it is ready to be easily carried around.
  • Widely Applicable - The smooth platform accommodates laptops and tablets up to 15.6 inches(Diagonal), making it a versatile accessory and one of the best gifts for mom, dad, students and professionals. Perfect for use as a laptop bed tray or tablet holder anywhere at home, library, or park.
Rank #3
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Yilador Webcam Cover 3 Pack, 0.03 inch Ultra Thin Laptop Camera Cover Slide
  • Note: Not suitable for MacBooks released after 2023 or devices with a protruding front camera; Not applicable to full-screen or notch-style tempered glass screen protectors; Do not use on the rear camera of the phone.
  • 💻 Why Do You Need a Webcam Cover Slide? — Safeguard your privacy by covering your webcam with our reliable webcam cover when not in use. Don't let anyone secretly watch you. Stay protected!
  • ✅ Thin & Stylish — Enhance your laptop's functionality and aesthetics with our 0.027" ultra-thin webcam covers. Seamlessly close your laptop while adding a touch of sophistication.
  • ✅ Fits Most Devices — Compatible with laptops, phones, tablets, desktops! Keep your privacy intact on Ap/ple, Mac/Book, iPh/one, iP/ad, H/P, L/novo, De/ll, Ac/er, As/us, Sa/msung devices.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.