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If a LEGO piece is missing from a new set, use LEGO’s official replacement-parts page and select the missing-piece option. For a broken part or a piece you need to buy separately, choose the corresponding route instead. Before you contact LEGO, note the set number, the piece’s element ID and a description of the part.
Identify the missing piece
- Check the build and parts list. Compare your build with the instructions and check the inventory at the back of the booklet. Use the set number and the element ID shown in the parts list to identify the exact piece.
- Get the instructions online if needed. If you do not have the paper booklet, LEGO says digital building instructions are available through LEGO.com/service.
Choose the right LEGO request route
| Why you need the piece | What to do |
|---|---|
| A piece was missing from a new set | Open LEGO’s replacement-parts page and choose the missing-piece route. |
| A piece is broken or damaged | Choose the broken-piece route on LEGO’s replacement-parts page. LEGO’s US customer-service page describes broken-brick replacements as free; check the service page for your country rather than assuming the same terms apply everywhere. |
| You want to complete a creation or replace a piece outside a new-set request | Choose “Buy pieces” on the replacement-parts page or follow LEGO’s customer-service link to Pick a Brick. This is a purchase, not a missing-from-new-set claim. |
Request a piece missing from a new set
- Go to LEGO’s replacement-parts page and select the option for a piece missing from a new set.
- Follow the prompts to identify the set and piece. If the piece is not available in the selector, contact LEGO customer service with the information below.
LEGO Customer Service’s UK help page asks customers to include a complete description of the piece, its element ID from the list at the back of the instructions, and the set number. LEGO says it will email when replacement pieces are on the way. Availability and request terms can vary by country, so use the service page for your location.
When to buy a piece instead
If you need an individual part to finish a creation rather than to address a missing piece from a new set or a damaged part, use LEGO’s “Buy pieces” option or Pick a Brick. For other sellers, confirm the exact element and color before ordering; a general replacement-brick assortment may not include the precise piece you need.
What to expect after submitting a request
LEGO says replacement-piece orders for missing or broken parts cannot be tracked through its standard order-tracking service. The tracking guidance also says standard Pick a Brick orders cannot be tracked there. It does not state a specific delivery estimate for these orders.
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Quick Recap
Bestseller No. 1
Bestseller No. 2
SaleBestseller No. 4
Best Value
Sale
LEGO Classic Large Creative Brick Box 10698
- Engage your kids in pretend play by letting them build their own play toys, such as creating a toy house or toy scooter. This classic creative kit of LEGO bricks comes includes 33 different colors of bricks
- This brick box includes 8 different types of toy windows and toy doors, 2 green baseplates and 6 toy tires and toy wheel rims to create hours of creativity for kids
- Kids will become creative builders as they use these color toys to build a figure or build a castle while also engaging in kids playtime
- The large build and play LEGO Creative Brick toy playset is compatible with all LEGO construction sets for never-ending creative play
- The green baseplates in this build it yourself set measure over 6-inch long and 6-inch wide, and 4-inch long and 2-inch respectively. Kids will get to build and play with 790 pieces and is ideal for boys and girls of any age
Rank #4
Sale
ASTEM Technic Parts Group EV3 Replacement Building Block Parts Regular-Sized Mechanical Parts Include Brick,Bush,Technic Pin.
- 413pcs Technic parts pack, compatible with Technic parts,The color is random.
- The set can be applied to assembling, connecting parts, designing and building projects, when the building block part is lost, it can be used as a substitute for assembly.
- STEM activity kit,DIY creative model, can be freely assembled to create new design.
- High compatibility, easy to assemble and disassemble, good compatibility between brick parts, neither loose nor tight. It can be used to build models of robots, cars, cranes, construction vehicles, and more.
- Fun and useful features for your technical model, a great gift choice for building block lovers.
Rank #3
Classic Building Plate Assortment Pack, 100Pcs Light Gray Bulk Plates with 8 Size Building Plate Base Plate, Compatible with Lego Parts and Pieces, Building Bricks, for Most Brands(Color:Light Gray)
- [Product Name]: 100PCS Light Gray bulk plates
- [Product Specification]: 15 pieces 1*1 plates, 12 pieces 1*2 plates, 12 pieces 1*3 plates, 15 pieces 1*4 plates, 12 pieces 1*6 plates, 12 pieces 2*2 plates, 12 pieces 2*3 plates, 12 pieces 2*4 plates,total 100 building blocks plates, fixed size
- [Compatible With]: This base plates compatible with lego and all major brick brands
- [MOC Buillidng Blocks]: The choice of building block moc builders and hobbyists.
- [Gift Creativity ]: Our building set is compact and portable, perfectly as a gift for christmas, thanksgiving day, new year and birthday or a classroom reward.
Rank #2
300 PCS Building Bricks Compatible with Lego Classic - 300 Pieces Basic Bulk Building Blocks in Random Color - Mixed Shape (300PCS)
- 【300 PCS Compatible & Versatile】Ekuzi block bricks are compatible with all major brands of building blocks, ensuring that these blocks work perfectly with your child's existing classic bricks and baseplate. Kids can let their imagination run wild and build bigger creations.
- 【Safe and Fun】Ekuzi brick bulks are made of high-quality materials and tested to meet all American toy safety standards.It does not contain lead, cadmium, and phthalates. Parents can rest assured that it is safe for kids to play with,providing hours of entertainment and educational value.
- 【Good Value for Money】Ekuzi block brick set is good value for your money. The building blocks include with 300 pieces of basic bulk in 12-15 classic colors and various shapes,a random color of separator tool, an architectural concept guide, and a storage bag. This building toy can help children grow their intelligence without spending too much money.
- 【The Perfect Gift】Building Brick game will help develop children's spatial awareness, problem-solving skills, and hand-eye coordination, making it a great educational tool for parents and teachers alike. So It is the Perfect Gift for kids ages 6 and up any time whether it's Birthday, Christmas, Children's Day.
- 【Service】Due to machine sorting, the color pattern and size may be slightly different. This product does not include the building base plate, need to buy separately.7*24 hours online service, we will promptly online to solve your problems encountered after purchase.
#1 Best Overall
Classic 100Pcs Black Building Plate Pack with 8 Size Base Plates, Compatible with Lego Parts and Pieces, for Most Brands
- [Product Name]: 100PCS Black bulk plates
- [Product Specification]: 15 pieces 1*1 plates, 12 pieces 1*2 plates, 12 pieces 1*3 plates, 15 pieces 1*4 plates, 12 pieces 1*6 plates, 12 pieces 2*2 plates, 12 pieces 2*3 plates, 12 pieces 2*4 plates,total 100 building blocks plates, fixed size
- [Compatible With]: This base plates compatible with lego and all major brick brands
- [MOC Buillidng Blocks]: The choice of building block moc builders and hobbyists.
- [Gift Creativity ]: Our building set is compact and portable, perfectly as a gift for christmas, thanksgiving day, new year and birthday or a classroom reward.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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