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First, decide what “Ping Identity agents” means
Google Cloud’s Ping-specific setup guides describe PingFederate and PingOne AIC acting as SAML identity providers for workforce users. Workforce Identity Federation lets employees, contractors, and partners access Google Cloud without creating or synchronizing Google-managed user accounts for them.
If the principals are software workloads rather than people, assess Workload Identity Federation instead. Google documents that model for external workloads accessing Google Cloud, either through direct IAM grants to workload principals or service-account impersonation. The Ping workforce guides do not establish a Ping-specific workload integration.
Google’s broader identity documentation also discusses Google-managed agent identities, but the Ping setup guides do not specify how a Ping Identity agent connects to those identities. Do not treat workforce federation as that integration.
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Choose the identity architecture
| Option | Who or what signs in | Google account model | Google Cloud access | Ping-specific setup in Google’s guides |
|---|---|---|---|---|
| Workforce Identity Federation | Employees, contractors, partners, and other workforce users | Federated identities; synchronized Google user accounts are not required | IAM access for federated principals, including access based on mapped attributes and groups | Yes: PingFederate and PingOne AIC SAML guides |
| Cloud Identity or Google Workspace federation | Users with corresponding Google-managed accounts | Managed accounts are used; external and Google accounts typically have matching email addresses, and accounts can be synchronized with tools such as Google Cloud Directory Sync | Google account federation and synchronization model | No Ping-specific setup is established by the guides covered here |
| Workload Identity Federation | External or cloud workloads | Not a user-account model | IAM roles can be granted directly to workload principals or through service-account impersonation | No Ping-specific workload setup is established by the guides covered here |
These distinctions follow Google Cloud’s documentation on Workforce Identity Federation, identities for users, and Workload Identity Federation.
What you need before configuring the connection
- A Google Cloud organization in which to create the workforce identity pool.
- Administrative permissions to configure workforce pools. Google’s general configuration guide identifies the
roles/iam.workforcePoolAdminrole for this task; verify current role and API requirements in Google Cloud documentation before implementation. - The Google Cloud CLI installed and initialized for the PingOne AIC procedure described by Google.
- Signed SAML authentication material. Google requires signed SAML responses or OIDC JWTs for sign-in; the Ping guides in this article use SAML.
- A decision about which user identifier and other claims are needed for authentication and authorization. Confirm that the values and claim names match the actual Ping deployment.
Google’s general guide also calls for enabling the IAM and Resource Manager APIs. Consult its current Workforce Identity Federation configuration documentation for the applicable prerequisites and permissions.
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Configure Ping and Google Cloud
The integration has two sides: Ping issues a signed SAML assertion with the claims Google needs, and Google Cloud trusts that provider and evaluates its mapped identities when IAM permissions are checked.
1. Create a workforce identity pool and SAML provider
Create the pool at the Google Cloud organization level, then create a SAML provider inside it. The provider records the identity-provider relationship and its protocol, attribute mappings, and any conditions. Google documents the CLI commands gcloud iam workforce-pools create and gcloud iam workforce-pools providers create-saml for this flow. Pool IDs must be unique across Google Cloud workforce identity pools. Use Google’s current command reference for the exact flags and syntax.
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2. Configure PingFederate
Google’s PingFederate configuration guide walks through creating a SAML 2.0 service-provider connection. Its steps include setting the partner entity ID to the workforce provider resource name, enabling service-provider-initiated single sign-on, defining an attribute contract, configuring the assertion consumer service URL, and signing the response.
Use a stable, unique value for the SAML subject. Google’s example maps SAML_SUBJECT to a unique user field and includes email, first name, and groups as example attributes. In its example mapping from a PingOne datastore, email maps to email, firstName to name.given, and groups to memberOfGroupIDs. These are examples, not universal claim names: adapt them to the attributes your Ping instance actually emits.
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3. Configure PingOne Advanced Identity Cloud
Follow Google’s dedicated PingOne AIC guide to set up the application and export its SAML metadata. Google says the metadata should include the entity ID, single sign-on URL, and a signing public key. Use that metadata when creating the SAML provider in Google Cloud, and check the current Ping interface because product labels and setup flows can change.
4. Map only the claims you need
In the provider’s attribute mapping, connect the incoming SAML claims to the attributes Google Cloud will use. Keep the subject identifier stable and unique, and pass only the claims needed for identity presentation or authorization. If access will be granted by group, confirm that the group claim contains the values expected by the mapping and that those values correspond to the intended Ping groups.
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5. Grant narrowly scoped IAM access
Grant roles to the intended federated principal or mapped group at the narrowest practical resource scope. Google’s PingFederate example shows a project-level IAM binding for a mapped group using a workforce-pool principalSet. Its example role is for illustration; choose roles according to the actual task and avoid copying a broad sample role as a production default. Review any IAM conditions against the intended users and resources.
Test sign-in and troubleshoot access
- Sign in using the documented flow for your Ping setup. Google’s Ping guides describe federated console or CLI sign-in. Follow the current instructions for the chosen setup rather than assuming the flows are interchangeable.
- Test both an allowed user and a user who should not have access. Confirm that the expected subject and mapped attributes arrive, then check the effective IAM permissions at the target resource.
- If sign-in fails, check the SAML trust configuration. Verify that the provider references the correct Ping metadata, the assertion is signed, and the entity ID, single sign-on URL, and assertion consumer service configuration match the setup.
- If sign-in succeeds but access is denied, check claims and IAM separately. Confirm the stable subject mapping, group claim values, provider attribute mappings, principal or group in the binding, and the scope and conditions of the granted role.
- Use workforce identity audit logs when useful. Google documents detailed workforce identity audit logging through Cloud Logging as a troubleshooting aid. Review current Cloud Logging pricing before enabling it.
Keep the connection maintainable
- Document which Ping claim supplies the subject and which claims drive IAM decisions.
- Review role bindings and conditions when group memberships or access requirements change.
- Recheck Google Cloud role requirements, API prerequisites, CLI syntax, and Ping interface labels against the current vendor documentation before making configuration changes.
- Keep workforce sign-in separate from workload authentication; use the identity model that matches the principal.
Google’s general Workforce Identity Federation guide provides the broader provider configuration reference.
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