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Head-to-head · Survey And Form Builders

Zoho Survey vs Microsoft Forms

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zoho Survey #4 in Survey And Form Builders 9.0/10 Free plan Free plan✓ 0 of 3 features Visit Zoho Survey
Microsoft Forms #7 in Survey And Form Builders 8.7/10 Free plan Free plan✓ 1 of 3 features Try Microsoft Forms

Zoho Survey leads on 0 checks, Microsoft Forms on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho Survey · 9.0/10
  • Free planboth
  • Most featuresMicrosoft Forms · 1 of 3

Zoho Survey scores higher on our rubric for survey and form builders: 9.0 against 8.7 out of 10; our editors rank them #4 and #7.

Zoho Survey is the better fit for affordable surveys with mobile and research tools. Microsoft Forms is the better fit for microsoft users seeking simple surveys and quizzes.

  • Zoho Survey fits best

    Affordable surveys with mobile and research tools

  • Microsoft Forms fits best

    Microsoft users seeking simple surveys and quizzes

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Side by side

Feature Zoho Survey 9.0/10 Visit ↗ Microsoft Forms 8.7/10 Visit ↗
At a glance
Editor score 9.0 8.7
Ranking #4 in Survey And Form Builders #7 in Survey And Form Builders
Best for Affordable surveys with mobile and research tools Microsoft users seeking simple surveys and quizzes
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Community, Docs Docs, Community, Phone
Compliance GDPR, HIPAA, SSO/SAML GDPR
Integrations 12 integrations 5 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Zoho Survey 0/3 · Microsoft Forms 1/3
Branching logic Not checked yet Not checked yet
File uploads Not checked yet ✓ (best)
Anonymous responses Not checked yet Not checked yet
Specs
Response limit Not checked yet 5e+06 responses/mo
Question limit Not checked yet Not checked yet
Analytics level Not checked yet Not checked yet
Export formats Not checked yet Not checked yet
Our review
Pros
  • Free plan includes unlimited surveys, with up to 10 questions and 100 responses each.
  • Supports branching logic, offline collection, cross-tabs, and sentiment analysis.
  • Works with iOS, Android, APIs, and integrations including Zoho CRM and Salesforce.
  • Supports branching, file uploads, and varied question types.
  • Shows response results in real time and exports them to Excel.
  • Connects with Microsoft tools, including Power Automate and OneDrive.
Cons
  • The free plan caps each survey at 10 questions and 100 responses.
  • Response allowances vary by paid plan, from 3,000 to 7,000 per month on listed tiers.
  • 24/7 support is not indicated; support is listed as 24/5.
  • Listed platform coverage is web-only.
  • Branding control is limited.
  • Its integrations are centered on Microsoft services.
Our verdict

Zoho Survey helps businesses, researchers, educators, and other teams create surveys, distribute them, collect responses, and analyze results. Its builder includes templates and multiple question types, with question, page, answer, and…

Read the review →

Microsoft Forms helps individuals, schools, businesses, and government organizations create surveys, quizzes, polls, and other forms. It suits people who want a straightforward way to collect responses and review them without leaving a…

Read the review →
  1. Zoho SurveySurvey And Form Builders 9.0Free plan
  2. Microsoft FormsSurvey And Form Builders 8.7Free plan

Strengths and trade-offs

  • Zoho Survey — where it wins

    • Free plan includes unlimited surveys, with up to 10 questions and 100 responses each.
    • Supports branching logic, offline collection, cross-tabs, and sentiment analysis.
    • Works with iOS, Android, APIs, and integrations including Zoho CRM and Salesforce.

    Where it doesn't

    • The free plan caps each survey at 10 questions and 100 responses.
    • Response allowances vary by paid plan, from 3,000 to 7,000 per month on listed tiers.
    • 24/7 support is not indicated; support is listed as 24/5.
  • Microsoft Forms — where it wins

    • Supports branching, file uploads, and varied question types.
    • Shows response results in real time and exports them to Excel.
    • Connects with Microsoft tools, including Power Automate and OneDrive.

    Where it doesn't

    • Listed platform coverage is web-only.
    • Branding control is limited.
    • Its integrations are centered on Microsoft services.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update