Zoho Assist vs ManageEngine Remote Access Plus

Zoho Assist9.0Visit ManageEngine Remote Access Plus8.9Visit

Higher score Zoho Assist #5 in Remote Desktop Software 9.0/10 Free plan · 15-day trial Free planFree trial✓ 3 of 3 features Visit Zoho Assist

vs

ManageEngine Remote Access Plus #6 in Remote Desktop Software 8.9/10 Free plan · 30-day trial Free planFree trial✓ 3 of 3 features Visit ManageEngine

• Zoho Assist fits best

  Teams wanting broad, affordable support features

• ManageEngine Remote Access Plus fits best

  Teams needing free access and device administration

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Side by side

Feature	Zoho Assist 9.0/10 Visit ↗	ManageEngine Remote Access Plus 8.9/10 Visit ↗
At a glance
Editor score	9.0	8.9
Ranking	#5 in Remote Desktop Software	#6 in Remote Desktop Software
Best for	Teams wanting broad, affordable support features	Teams needing free access and device administration
Pricing model	Free plan + paid	Free plan + paid
Starting price	$10/user/mo	$75/yr
Free plan	✓	✓
Free trial	15 days	30 days
Free trial length	15 days · no card needed	30 days
Deployment	Cloud, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Phone · 24/7	Email, Live chat, Phone, Docs
Compliance	2FA	GDPR, HIPAA, PCI DSS, 2FA
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoho Assist 3/3 · ManageEngine Remote Access Plus 3/3
File transfer	✓	✓
Session recording	✓	✓
Mobile apps	✓	✓
Specs
Access mode	Both	Both
Supported platforms	Windows, macOS, Linux, iOS, Android, Chrome OS, Raspberry Pi, web browser	Windows, macOS, Linux, Android, iOS, web
Managed devices	Not checked yet	25 devices
Our review
Pros	Free Edition supports one technician and up to five unattended devices. Attended and unattended access cover support and device-management workflows. Mobile support, diagnostics, recording, and help-desk integrations add breadth.	Free edition supports up to 10 devices Remote control, diagnostics, file transfer, and power controls Cloud and on-premises deployment across major platforms
Cons	Free Edition is limited to one concurrent session. Advanced capabilities are split across multiple remote-support and unattended plans. The $10 starting price applies per technician per month with annual billing.	Free edition is limited to 10 devices Paid plans list 25 computers and 5 technicians Pricing varies across deployment and billing options
Our verdict	Zoho Assist is a cloud-based remote desktop product for businesses, IT help desks, outsourced IT providers, and customer support teams. It supports attended, on-demand remote support and unattended access to configured computers, mobile… Read the review →	ManageEngine Remote Access Plus is remote desktop management software for IT administrators and help desk technicians. It centralizes attended and unattended access to managed Windows, macOS, Linux, and Android endpoints, while web, iOS,… Read the review →

Strengths and trade-offs

• Zoho Assist — where it wins

  • Free Edition supports one technician and up to five unattended devices.
  • Attended and unattended access cover support and device-management workflows.
  • Mobile support, diagnostics, recording, and help-desk integrations add breadth.

  Where it doesn't

  • Free Edition is limited to one concurrent session.
  • Advanced capabilities are split across multiple remote-support and unattended plans.
  • The $10 starting price applies per technician per month with annual billing.

• ManageEngine Remote Access Plus — where it wins

  • Free edition supports up to 10 devices
  • Remote control, diagnostics, file transfer, and power controls
  • Cloud and on-premises deployment across major platforms

  Where it doesn't

  • Free edition is limited to 10 devices
  • Paid plans list 25 computers and 5 technicians
  • Pricing varies across deployment and billing options

• Zoho Assist9.0/10 · Free plan · 15-day trial

  A broad remote-support toolkit with a free edition and a $10 annual entry tier.

  Visit Zoho AssistFull verdict →
• ManageEngine Remote Access Plus8.9/10 · Free plan · 30-day trial

  A broad remote administration suite with free access and flexible cloud or on-premises plans.

  Visit ManageEngineFull verdict →