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Head-to-head · Salon CRM Software

ZibaDesk vs Phorest

  • Updated Sep 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score ZibaDesk #3 in Salon CRM Software 8.4/10 Free plan · 14-day trial Free plan✓ 3 of 3 features Visit ZibaDesk
Phorest #4 in Salon CRM Software 7.3/10 Pricing on request ✓ 0 of 3 features Visit Phorest

ZibaDesk leads on 4 checks, Phorest on 0, and 0 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZibaDesk · 8.4/10
  • Free planonly ZibaDesk
  • Most featuresZibaDesk · 3 of 3

ZibaDesk scores higher on our rubric for salon crm software: 8.4 against 7.3 out of 10; our editors rank them #3 and #4.

ZibaDesk offers free plan; Phorest doesn't. ZibaDesk offers client history; Phorest doesn't publish it. ZibaDesk offers retention campaigns; Phorest doesn't publish it. ZibaDesk offers client segmentation; Phorest doesn't publish it.

ZibaDesk is the better fit for small salons wanting free offline-capable CRM. Phorest is the better fit for established multi-location salon groups.

  • ZibaDesk fits best

    Small salons wanting free offline-capable CRM

  • Phorest fits best

    Established multi-location salon groups

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature ZibaDesk 8.4/10 Visit ↗ Phorest 7.3/10 Visit ↗
At a glance
Editor score 8.4 7.3
Ranking #3 in Salon CRM Software #4 in Salon CRM Software
Best for Small salons wanting free offline-capable CRM Established multi-location salon groups
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Support Email, Live chat Email, Phone, Tickets, Docs
Integrations 6 integrations 10 integrations
Built for Solo, Small business, Mid-market Small business, Mid-market, Enterprise
Features ZibaDesk 3/3 · Phorest 0/3
Client history ✓ (best) Not published
Retention campaigns ✓ (best) Not published
Client segmentation ✓ (best) Not published
Specs
Communication channels Multi_channel Not published
Mobile apps Ios_android Not published
Contact limit Not published Not published
Our review
Pros
  • Free plan includes POS, booking, CRM, inventory and reporting
  • Offline-capable app synchronizes across web, desktop and mobile
  • Supports booking, messaging, loyalty, memberships and client segmentation
  • Covers booking, POS, payments, client records, marketing and inventory
  • Supports multi-location reporting, staff tracking and branded booking apps
  • Includes booking deposits, group bookings, reminders and consultation forms
Cons
  • Free does not include SMS or WhatsApp campaigns
  • Unlimited staff and dedicated support require Ultra
  • The Pro plan's price is not included in the plan details
  • Quote-based pricing requires contact with sales
  • There is no free plan
  • Branded apps, two-way SMS and memberships require the Elite tier
Our verdict

ZibaDesk combines salon CRM, appointment booking, point of sale, inventory, messaging and reporting in one platform. It is aimed at salons, beauty businesses, medspas and aesthetics clinics, with tools for customer profiles, visit history,…

Read the review →

Phorest is cloud-based management software for salons, spas, medspas and aesthetic clinics. It brings appointment scheduling, online booking, client records, staff management, point of sale, payment processing, marketing automation,…

Read the review →
  1. ZibaDeskSalon CRM Software 8.4Free plan · 14-day trial
  2. PhorestSalon CRM Software 7.3Pricing on request

Strengths and trade-offs

  • ZibaDesk — where it wins

    • Free plan includes POS, booking, CRM, inventory and reporting
    • Offline-capable app synchronizes across web, desktop and mobile
    • Supports booking, messaging, loyalty, memberships and client segmentation

    Where it doesn't

    • Free does not include SMS or WhatsApp campaigns
    • Unlimited staff and dedicated support require Ultra
    • The Pro plan's price is not included in the plan details

  • Phorest — where it wins

    • Covers booking, POS, payments, client records, marketing and inventory
    • Supports multi-location reporting, staff tracking and branded booking apps
    • Includes booking deposits, group bookings, reminders and consultation forms

    Where it doesn't

    • Quote-based pricing requires contact with sales
    • There is no free plan
    • Branded apps, two-way SMS and memberships require the Elite tier

More comparisons

All salon CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update