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Head-to-head · Salon CRM Software

Fresha vs ZibaDesk

  • Updated Sep 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Fresha #2 in Salon CRM Software 9.0/10 Free plan · 7-day trial Free plan✓ 0 of 3 features Visit Fresha
ZibaDesk #3 in Salon CRM Software 8.4/10 Free plan · 14-day trial Free plan✓ 3 of 3 features Visit ZibaDesk

Fresha leads on 0 checks, ZibaDesk on 3, and 1 is even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFresha · 9.0/10
  • Free planboth
  • Most featuresZibaDesk · 3 of 3

Fresha scores higher on our rubric for salon crm software: 9.0 against 8.4 out of 10; our editors rank them #2 and #3.

ZibaDesk offers client history; Fresha doesn't publish it. ZibaDesk offers retention campaigns; Fresha doesn't publish it. ZibaDesk offers client segmentation; Fresha doesn't publish it.

Fresha is the better fit for salons wanting broad free CRM coverage. ZibaDesk is the better fit for small salons wanting free offline-capable CRM.

  • Fresha fits best

    Salons wanting broad free CRM coverage

  • ZibaDesk fits best

    Small salons wanting free offline-capable CRM

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Fresha 9.0/10 Visit ↗ ZibaDesk 8.4/10 Visit ↗
At a glance
Editor score 9.0 8.4
Ranking #2 in Salon CRM Software #3 in Salon CRM Software
Best for Salons wanting broad free CRM coverage Small salons wanting free offline-capable CRM
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Free trial length 7 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Phone, Docs · 24/7 Email, Live chat
Integrations 6 integrations 6 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Fresha 0/3 · ZibaDesk 3/3
Client history Not published ✓ (best)
Retention campaigns Not published ✓ (best)
Client segmentation Not published ✓ (best)
Specs
Communication channels Not published Multi_channel
Mobile apps Not published Ios_android
Contact limit Not published Not published
Our review
Pros
  • Free Independent and Team subscriptions
  • Booking, CRM, reminders, payments, POS, marketing, and inventory
  • Web, iOS, Android, and six listed integrations
  • Free plan includes POS, booking, CRM, inventory and reporting
  • Offline-capable app synchronizes across web, desktop and mobile
  • Supports booking, messaging, loyalty, memberships and client segmentation
Cons
  • Some communications and marketplace features may incur usage charges
  • Payment processing and optional add-ons may add usage-based costs
  • Calendar synchronization is documented as one-way
  • Free does not include SMS or WhatsApp campaigns
  • Unlimited staff and dedicated support require Ultra
  • The Pro plan's price is not included in the plan details
Our verdict

Fresha is cloud-based booking and business management software for salons, spas, barbershops, medspas, massage therapists, fitness businesses, and other beauty, wellness, and healthcare providers. It brings appointment scheduling, online…

Read the review →

ZibaDesk combines salon CRM, appointment booking, point of sale, inventory, messaging and reporting in one platform. It is aimed at salons, beauty businesses, medspas and aesthetics clinics, with tools for customer profiles, visit history,…

Read the review →
  1. FreshaSalon CRM Software 9.0Free plan · 7-day trial
  2. ZibaDeskSalon CRM Software 8.4Free plan · 14-day trial

Strengths and trade-offs

  • Fresha — where it wins

    • Free Independent and Team subscriptions
    • Booking, CRM, reminders, payments, POS, marketing, and inventory
    • Web, iOS, Android, and six listed integrations

    Where it doesn't

    • Some communications and marketplace features may incur usage charges
    • Payment processing and optional add-ons may add usage-based costs
    • Calendar synchronization is documented as one-way

  • ZibaDesk — where it wins

    • Free plan includes POS, booking, CRM, inventory and reporting
    • Offline-capable app synchronizes across web, desktop and mobile
    • Supports booking, messaging, loyalty, memberships and client segmentation

    Where it doesn't

    • Free does not include SMS or WhatsApp campaigns
    • Unlimited staff and dedicated support require Ultra
    • The Pro plan's price is not included in the plan details
  • Fresha9.0/10 · Free plan · 7-day trial

    A broad salon CRM with free plans, booking, payments, marketing, and team tools.

    Visit FreshaFull verdict →
  • ZibaDesk8.4/10 · Free plan · 14-day trial

    A broad salon CRM with a free offline-capable plan and paid messaging tiers.

    Visit ZibaDeskFull verdict →

More comparisons

All salon CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update