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Head-to-head · Business Phone Systems

Yeastar P-Series Cloud Edition vs Freshcaller

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Yeastar P-Series Cloud Edition #10 in Business Phone Systems 6.6/10 30-day trial ✓ 3 of 3 features Visit Yeastar
Freshcaller #26 in Business Phone Systems 5.7/10 Free plan · paid from $15/user/mo (annual) · 14-day trial Free plan✓ 3 of 3 features Visit Freshcaller

Yeastar P-Series Cloud Edition leads on 0 checks, Freshcaller on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYeastar P-Series Cloud Edition · 6.6/10
  • Free planonly Freshcaller

Yeastar P-Series Cloud Edition scores higher on our rubric for business phone systems: 6.6 against 5.7 out of 10; our editors rank them #10 and #26.

Freshcaller offers free plan; Yeastar P-Series Cloud Edition doesn't. On call routing, Yeastar P-Series Cloud Edition gives you Custom where Freshcaller offers Advanced.

Yeastar P-Series Cloud Edition is the better fit for teams wanting AI-enabled PBX with broad clients. Freshcaller is the better fit for teams wanting a free inbound calling starter.

  • Yeastar P-Series Cloud Edition fits best

    Teams wanting AI-enabled PBX with broad clients

  • Freshcaller fits best

    Teams wanting a free inbound calling starter

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Yeastar P-Series Cloud Edition 6.6/10 Visit ↗ Freshcaller 5.7/10 Visit ↗
At a glance
Editor score 6.6 5.7
Ranking #10 in Business Phone Systems #26 in Business Phone Systems
Best for Teams wanting AI-enabled PBX with broad clients Teams wanting a free inbound calling starter
Pricing model Paid Free plan + paid
Starting price Not published $15/user/mo
Free plan — ✓ (best)
Free trial — —
Free trial length 30 days 14 days
Deployment Cloud Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, iOS, Android
Support Email, Phone, Tickets, Community, Docs Email, Phone, Community, Docs
Compliance 2FA SOC 2, ISO 27001
Integrations 20 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Yeastar P-Series Cloud Edition 3/3 · Freshcaller 3/3
Auto attendant ✓ ✓
Voicemail transcription ✓ ✓
Desktop and mobile apps ✓ ✓
Specs
Included users Not published Not published
Business numbers Not published Multiple
Call routing Custom Advanced
Our review
Pros
  • Advanced IVR, DID routing, queues, and ring groups
  • AI receptionist, transcription, and call summaries
  • Web, desktop, mobile, and Chrome clients with broad integrations
  • Free plan includes caller ID, greetings, metrics, and call notes
  • Supports IVR, queues, routing automation, recording, and voicemail transcription
  • Web, iOS, and Android apps with Freshworks integrations
Cons
  • Pricing requires contacting sales
  • No free plan is provided
  • Ultimate features video calling and conferencing at a higher tier
  • Calling usage is charged separately per minute
  • Advanced routing and voice AI require higher-tier plans
  • Integrations focus on Freshworks and marketplace apps
Our verdict

Yeastar P-Series Cloud Edition is a hosted business phone and unified communications system for organizations moving calling, routing, voicemail, collaboration, and integrations into the cloud. It suits teams that need more than basic…

Read the review →

Freshcaller is a cloud contact center and business phone platform for support and sales teams. It handles inbound call routing, interactive voice response, call queues, recording, voicemail, analytics, business numbers, and mobile calling.…

Read the review →
  1. Yeastar P-Series Cloud EditionBusiness Phone Systems 6.630-day trial
  2. FreshcallerBusiness Phone Systems 5.7Free plan · paid from $15/user/mo (annual) · 14-day trial

Strengths and trade-offs

  • Yeastar P-Series Cloud Edition — where it wins

    • Advanced IVR, DID routing, queues, and ring groups
    • AI receptionist, transcription, and call summaries
    • Web, desktop, mobile, and Chrome clients with broad integrations

    Where it doesn't

    • Pricing requires contacting sales
    • No free plan is provided
    • Ultimate features video calling and conferencing at a higher tier

  • Freshcaller — where it wins

    • Free plan includes caller ID, greetings, metrics, and call notes
    • Supports IVR, queues, routing automation, recording, and voicemail transcription
    • Web, iOS, and Android apps with Freshworks integrations

    Where it doesn't

    • Calling usage is charged separately per minute
    • Advanced routing and voice AI require higher-tier plans
    • Integrations focus on Freshworks and marketplace apps
  • Yeastar P-Series Cloud Edition6.6/10 · 30-day trial

    An AI-enabled cloud PBX with broad clients, advanced routing, and contact-sales pricing.

    Visit YeastarFull verdict →
  • Freshcaller5.7/10 · Free plan · paid from $15/user/mo (annual) · 14-day trial

    A free inbound calling starter with paid tiers for routing, recording, and voice AI.

    Visit FreshcallerFull verdict →

All business phone systems comparisons → · Full ranking →

Guides on business phone systems

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update