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Head-to-head · Case Management Software

UiPath Maestro Case Management vs Hyland OnBase

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score UiPath Maestro Case Management #1 in Case Management Software 9.4/10 Free plan · 60-day trial Free planFree trial✓ 5 of 6 features Visit UiPath
Hyland OnBase #4 in Case Management Software 9.1/10 Pricing on request ✓ 0 of 6 features Visit Hyland

UiPath Maestro Case Management leads on 0 checks, Hyland OnBase on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUiPath Maestro Case Management · 9.4/10
  • Free planonly UiPath Maestro Case Management
  • Free trialonly UiPath Maestro Case Management
  • Most featuresUiPath Maestro Case Management · 5 of 6

UiPath Maestro Case Management scores higher on our rubric for case management software: 9.4 against 9.1 out of 10; our editors rank them #1 and #4.

UiPath Maestro Case Management is the better fit for teams wanting AI case orchestration. Hyland OnBase is the better fit for document-centric case and records operations.

  • UiPath Maestro Case Management fits best

    Teams wanting AI case orchestration

  • Hyland OnBase fits best

    Document-centric case and records operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature UiPath Maestro Case Management 9.4/10 Visit ↗ Hyland OnBase 9.1/10 Visit ↗
At a glance
Editor score 9.4 9.1
Ranking #1 in Case Management Software #4 in Case Management Software
Best for Teams wanting AI case orchestration Document-centric case and records operations
Pricing model Free plan + paid Paid
Starting price Free plan · 60-day trial Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 60 days —
Deployment Cloud, Self-hosted Cloud, Self-hosted, Mobile
Platforms Web Web, iOS, Android
Support Tickets, Community, Docs Phone, Community, Docs
Integrations 5 integrations 3 integrations
Built for Enterprise Enterprise
Features UiPath Maestro Case Management 5/6 · Hyland OnBase 0/6
Case intake forms ✓ (best) Not checked yet
Workflow automation ✓ (best) Not checked yet
Custom case fields ✓ (best) Not checked yet
Audit trail ✓ (best) Not checked yet
Reporting dashboards ✓ (best) Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Deployment Cloud Not checked yet
Our review
Pros
  • Stage lifecycles include SLAs, escalations, ad-hoc stages, and runtime tasks.
  • AI agents support case management and stage management workflows.
  • Connectors and APIs link Salesforce, ServiceNow, SAP, Oracle, and Workday.
  • Combines capture, OCR, workflows, case management and retention
  • Granular security, audit trails, version control and reporting
  • Web, iOS, Android, API and self-hosted deployment options
Cons
  • Pricing depends on UiPath licensing and usage-based consumables.
  • Its focus on enterprise systems may exceed simpler case-management needs.
  • The product is presented through a waitlist and free-trial entry point.
  • Pricing requires contacting sales
  • More document-centric than dedicated case platforms
  • Broad configuration may suit enterprise teams better than small teams
Our verdict

UiPath Maestro Case is a cloud case-management capability for long-running, exception-heavy work, including claims, investigations, disputes, onboarding, and financial-crime compliance. It structures cases as stages with tasks, SLAs,…

Read the review →

Hyland OnBase is an enterprise content management product for organizations that need to capture, organize, govern and process business documents and related content. It brings together multichannel document capture, automatic…

Read the review →
  1. UiPath Maestro Case ManagementCase Management Software 9.4Free plan · 60-day trial
  2. Hyland OnBaseCase Management Software 9.1Pricing on request

Strengths and trade-offs

  • UiPath Maestro Case Management — where it wins

    • Stage lifecycles include SLAs, escalations, ad-hoc stages, and runtime tasks.
    • AI agents support case management and stage management workflows.
    • Connectors and APIs link Salesforce, ServiceNow, SAP, Oracle, and Workday.

    Where it doesn't

    • Pricing depends on UiPath licensing and usage-based consumables.
    • Its focus on enterprise systems may exceed simpler case-management needs.
    • The product is presented through a waitlist and free-trial entry point.

  • Hyland OnBase — where it wins

    • Combines capture, OCR, workflows, case management and retention
    • Granular security, audit trails, version control and reporting
    • Web, iOS, Android, API and self-hosted deployment options

    Where it doesn't

    • Pricing requires contacting sales
    • More document-centric than dedicated case platforms
    • Broad configuration may suit enterprise teams better than small teams
  • UiPath Maestro Case Management9.4/10 · Free plan · 60-day trial

    AI-assisted case orchestration for complex, document-heavy enterprise processes.

    Visit UiPathFull verdict →
  • Hyland OnBase9.1/10 · Pricing on request

    A document-centric case platform for governed enterprise records operations.

    Visit HylandFull verdict →

More comparisons

All case management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update