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Head-to-head · Grievance Management Software

Toby vs empower

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Toby #6 in Grievance Management Software 8.0/10 Paid ✓ 0 of 5 features Visit Toby
empower #7 in Grievance Management Software 7.9/10 Pricing on request ✓ 0 of 5 features Visit AdviserPlus

Toby leads on 0 checks, empower on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreToby · 8.0/10

Toby scores higher on our rubric for grievance management software: 8.0 against 7.9 out of 10; our editors rank them #6 and #7.

Toby is the better fit for HR teams managing complex employee-relations cases. empower is the better fit for mid-market and enterprise employee-relations teams.

  • Toby fits best

    HR teams managing complex employee-relations cases

  • empower fits best

    Mid-market and enterprise employee-relations teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Toby 8.0/10 Visit ↗ empower 7.9/10 Visit ↗
At a glance
Editor score 8.0 7.9
Ranking #6 in Grievance Management Software #7 in Grievance Management Software
Best for HR teams managing complex employee-relations cases Mid-market and enterprise employee-relations teams
Pricing model Paid Paid
Starting price $1,484/yr Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email Email, Phone
Compliance HIPAA, GDPR, SSO/SAML, 2FA ISO 27001, GDPR, 2FA
Integrations 11 integrations 2 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Toby 0/5 · empower 0/5
Anonymous reporting Not checked yet Not checked yet
Escalation rules Not checked yet Not checked yet
Case status tracking Not checked yet Not checked yet
Audit trail Not checked yet Not checked yet
Reports and exports Not checked yet Not checked yet
Specs
Case assignment Not checked yet Not checked yet
Our review
Pros
  • Structured cases cover investigations, complaints, PIPs, accommodations, and terminations
  • Audit ledger supports CSV and JSON exports with tamper-evident chaining
  • Legal-reviewed drafts and jurisdiction-specific answers support HR workflows
  • Supports investigations, grievances and other employee-relations matters
  • Guided manager journeys and policy-aligned workflows support consistent handling
  • Case records, audit trails and workforce analytics support oversight
Cons
  • No free plan; listed paid plans start at $124 per month billed annually
  • Startup limits legal-reviewed workflow drafts to 10 per month
  • Grievance intake and deadline tracking are not specified
  • Pricing requires contacting sales
  • Available as a web platform, with cloud deployment
  • Grievance intake and deadline handling are not detailed
Our verdict

Toby brings employee-relations work into structured cases for HR teams handling investigations, performance improvement plans, complaints, accommodations, and terminations. Case numbering, party roles, status workflows, and legal-hold…

Read the review →

empower is a cloud-based employee-relations case management platform from AdviserPlus Business Solutions Ltd. It is designed for HR, people and employee-relations teams, as well as managers, at mid-market and enterprise organisations…

Read the review →
  1. TobyGrievance Management Software 8.0Paid
  2. empowerGrievance Management Software 7.9Pricing on request

Strengths and trade-offs

  • Toby — where it wins

    • Structured cases cover investigations, complaints, PIPs, accommodations, and terminations
    • Audit ledger supports CSV and JSON exports with tamper-evident chaining
    • Legal-reviewed drafts and jurisdiction-specific answers support HR workflows

    Where it doesn't

    • No free plan; listed paid plans start at $124 per month billed annually
    • Startup limits legal-reviewed workflow drafts to 10 per month
    • Grievance intake and deadline tracking are not specified
  • empower — where it wins

    • Supports investigations, grievances and other employee-relations matters
    • Guided manager journeys and policy-aligned workflows support consistent handling
    • Case records, audit trails and workforce analytics support oversight

    Where it doesn't

    • Pricing requires contacting sales
    • Available as a web platform, with cloud deployment
    • Grievance intake and deadline handling are not detailed
  • Toby8.0/10 · Paid

    Toby organizes ER cases, legal-reviewed documents, and employment-law guidance in one workspace.

    Visit TobyFull verdict →
  • empower7.9/10 · Pricing on request

    A cloud case-management platform for investigations, grievances and wider employee relations.

    Visit AdviserPlusFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update