Tenable ServiceNow Integration vs xMatters

Tenable ServiceNow Integration7.4Visit xMatters6.5Visit

Higher score Tenable ServiceNow Integration #4 in ServiceNow Marketplace Apps 7.4/10 Pricing on request ✓ 2 of 4 features Visit Tenable

vs

xMatters #8 in ServiceNow Marketplace Apps 6.5/10 Free plan · paid from $15/user/mo (annual) Free plan✓ 0 of 4 features Visit xMatters

• Tenable ServiceNow Integration fits best

  Teams linking Tenable security findings to ServiceNow

• xMatters fits best

  Teams wanting lower-cost on-call and ServiceNow integration

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Side by side

Feature	Tenable ServiceNow Integration 7.4/10 Visit ↗	xMatters 6.5/10 Visit ↗
At a glance
Editor score	7.4	6.5
Ranking	#4 in ServiceNow Marketplace Apps	#8 in ServiceNow Marketplace Apps
Best for	Teams linking Tenable security findings to ServiceNow	Teams wanting lower-cost on-call and ServiceNow integration
Pricing model	Paid	Free plan + paid
Starting price	Not published	Not published
Free plan	Not published	✓ (best)
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Community, Docs	Email, Phone, Community, Docs · 24/7
Integrations	8 integrations	200+ integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Tenable ServiceNow Integration 2/4 · xMatters 0/4
Mobile support	Not published	Not published
Workflow automation	✓ (best)	Not published
REST API	✓ (best)	Not published
Free trial	Not published	Not published
Specs
App type	Integration	Not published
Supported ServiceNow areas	CMDB, ITSM, Vulnerability Response	Not published
Our review
Pros	Bidirectional asset synchronization with the ServiceNow CMDB Imports findings and can create ServiceNow incidents Scheduled sync and automatic remediation reassessment	Global on-call schedules include rotating shifts and escalation policies. ChatOps actions connect incident response with Slack and Microsoft Teams. ServiceNow is among its listed integrations, alongside monitoring and chat tools.
Cons	Contact Tenable for pricing rather than choosing a published plan Focused on Tenable-to-ServiceNow workflows, not a broader IT platform Support channels are community and documentation	The $15-per-user monthly Starter price is tied to an annual subscription. Public status pages are available on Advanced, not listed for Starter. Post-incident reports are an Advanced plan feature.
Our verdict	Tenable ServiceNow Integration is a suite of Tenable-supported ServiceNow applications and connectors for security and IT teams. It connects Tenable products with ServiceNow CMDB, ITSM and Vulnerability Response workflows, making it… Read the review →	xMatters is a cloud incident management and response platform for IT, DevOps, and SRE teams. It routes alerts to on-call responders and provides schedules, escalation policies, an incident console, and collaboration channels. Teams looking… Read the review →

Strengths and trade-offs

• Tenable ServiceNow Integration — where it wins

  • Bidirectional asset synchronization with the ServiceNow CMDB
  • Imports findings and can create ServiceNow incidents
  • Scheduled sync and automatic remediation reassessment

  Where it doesn't

  • Contact Tenable for pricing rather than choosing a published plan
  • Focused on Tenable-to-ServiceNow workflows, not a broader IT platform
  • Support channels are community and documentation

• xMatters — where it wins

  • Global on-call schedules include rotating shifts and escalation policies.
  • ChatOps actions connect incident response with Slack and Microsoft Teams.
  • ServiceNow is among its listed integrations, alongside monitoring and chat tools.

  Where it doesn't

  • The $15-per-user monthly Starter price is tied to an annual subscription.
  • Public status pages are available on Advanced, not listed for Starter.
  • Post-incident reports are an Advanced plan feature.

• Tenable ServiceNow Integration7.4/10 · Pricing on request

  A focused integration for syncing assets, routing findings and validating remediation in ServiceNow.

  Visit TenableFull verdict →
• xMatters6.5/10 · Free plan · paid from $15/user/mo (annual)

  On-call response, incident workflows, and ServiceNow integration with a free plan.

  Visit xMattersFull verdict →