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Head-to-head · Real User Monitoring

Splunk Real User Monitoring vs Amazon CloudWatch RUM

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Splunk Real User Monitoring #3 in Real User Monitoring 9.0/10 Paid ✓ 4 of 5 features Visit Splunk

Splunk Real User Monitoring leads on 0 checks, Amazon CloudWatch RUM on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSplunk Real User Monitoring · 9.0/10
  • Most featuresAmazon CloudWatch RUM · 5 of 5

Splunk Real User Monitoring scores higher on our rubric for real user monitoring: 9.0 against 7.5 out of 10; our editors rank them #3 and #16.

On data retention, Splunk Real User Monitoring gives you 90+ days where Amazon CloudWatch RUM offers 30 days. On pricing metric, Amazon CloudWatch RUM gives you Custom where Splunk Real User Monitoring offers Sessions.

Splunk Real User Monitoring is the better fit for teams combining RUM with Splunk observability. Amazon CloudWatch RUM is the better fit for AWS-centric teams needing broad RUM coverage.

  • Splunk Real User Monitoring fits best

    Teams combining RUM with Splunk observability

  • Amazon CloudWatch RUM fits best

    AWS-centric teams needing broad RUM coverage

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Side by side

Feature Splunk Real User Monitoring 9.0/10 Visit ↗ Amazon CloudWatch RUM 7.5/10 Visit ↗
At a glance
Editor score 9.0 7.5
Ranking #3 in Real User Monitoring #16 in Real User Monitoring
Best for Teams combining RUM with Splunk observability AWS-centric teams needing broad RUM coverage
Pricing model Paid Paid
Starting price $14/unit usage-based $0.35/GB usage-based
Free plan — —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Phone, Tickets, Docs Docs
Integrations 200+ integrations 3 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Splunk Real User Monitoring 4/5 · Amazon CloudWatch RUM 5/5
Core Web Vitals ✓ ✓
Mobile app monitoring ✓ ✓
Interaction tracking ✓ ✓
Geographic breakdown Not checked yet ✓ (best)
Error correlation ✓ ✓
Specs
Data retention 90+ days 30 days
Pricing metric Sessions Custom
Our review
Pros
  • Monitors browser, iOS and Android application performance
  • Correlates frontend interactions with Splunk APM traces
  • Combines Core Web Vitals, crashes, replay and custom events
  • Covers web, Android, and iOS application experiences
  • Correlates sessions with traces, errors, and journeys
  • Provides privacy-masked replay and detailed geographic breakdowns
Cons
  • No free plan is available
  • Pricing is based on sessions rather than a flat product fee
  • Its strongest fit is within the Splunk Observability Cloud ecosystem
  • No free plan; usage charges apply monthly
  • Collected RUM data is retained for 30 days
  • Pricing varies by AWS Region and usage volume
Our verdict

Splunk Real User Monitoring is a paid service for engineering and IT operations teams monitoring browser applications and native iOS and Android apps. It covers frontend performance, user sessions, Core Web Vitals, mobile performance, app…

Read the review →

Amazon CloudWatch RUM monitors real-user experiences across web, Android, and iOS applications. It is suited to AWS-centric teams that need visibility into page loads, Core Web Vitals, app launches, screen loads, crashes, client-side…

Read the review →
  1. Splunk Real User MonitoringReal User Monitoring 9.0Paid
  2. Amazon CloudWatch RUMReal User Monitoring 7.5Paid

Strengths and trade-offs

  • Splunk Real User Monitoring — where it wins

    • Monitors browser, iOS and Android application performance
    • Correlates frontend interactions with Splunk APM traces
    • Combines Core Web Vitals, crashes, replay and custom events

    Where it doesn't

    • No free plan is available
    • Pricing is based on sessions rather than a flat product fee
    • Its strongest fit is within the Splunk Observability Cloud ecosystem
  • Amazon CloudWatch RUM — where it wins

    • Covers web, Android, and iOS application experiences
    • Correlates sessions with traces, errors, and journeys
    • Provides privacy-masked replay and detailed geographic breakdowns

    Where it doesn't

    • No free plan; usage charges apply monthly
    • Collected RUM data is retained for 30 days
    • Pricing varies by AWS Region and usage volume
  • Splunk Real User Monitoring9.0/10 · Paid

    A paid RUM service for teams connecting web and mobile experience data to Splunk APM.

    Visit SplunkFull verdict →
  • Amazon CloudWatch RUM7.5/10 · Paid

    Broad web and mobile RUM coverage with usage-based AWS pricing.

    Visit AWSFull verdict →

Splunk Real User Monitoring vs Amazon CloudWatch RUM: questions

Which is better for real user monitoring, Splunk Real User Monitoring or Amazon CloudWatch RUM?

Splunk Real User Monitoring scores higher on our rubric for real user monitoring: 9.0 against 7.5 out of 10; our editors rank them #3 and #16.

How do Splunk Real User Monitoring and Amazon CloudWatch RUM compare?

All 6 checks we put side by side come out level: neither leads on any.

Do Splunk Real User Monitoring and Amazon CloudWatch RUM have a free plan?

Splunk Real User Monitoring: No. Amazon CloudWatch RUM: No.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update