Head-to-head · CMDB Software
SolarWinds Service Desk vs EasyVista Service Manager
SolarWinds Service Desk leads on 0 checks, EasyVista Service Manager on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSolarWinds Service Desk · 7.5/10
- Free trialonly SolarWinds Service Desk
SolarWinds Service Desk scores higher on our rubric for cmdb software: 7.5 against 6.2 out of 10; our editors rank them #17 and #29.
SolarWinds Service Desk is the better fit for service desks needing affordable CMDB basics. EasyVista Service Manager is the better fit for ITSM teams wanting discovery and dependency mapping.
- SolarWinds Service Desk fits best
Service desks needing affordable CMDB basics
- EasyVista Service Manager fits best
ITSM teams wanting discovery and dependency mapping
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Side by side
| Feature | SolarWinds Service Desk 7.5/10 Visit ↗ | EasyVista Service Manager 6.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.5 | 6.2 |
| Ranking | #17 in CMDB Software | #29 in CMDB Software |
| Best for | Service desks needing affordable CMDB basics | ITSM teams wanting discovery and dependency mapping |
| Pricing model | Paid | Paid |
| Starting price | $39/mo | — |
| Free plan | — | Not checked yet |
| Free trial | 30 days | — |
| Deployment | Cloud, Mobile | Cloud, Self-hosted |
| Platforms | Web, iOS, Android | Web |
| Integrations | 12 integrations | 10 integrations |
| Features SolarWinds Service Desk 0/4 · EasyVista Service Manager 0/4 | ||
| Service mapping | Not checked yet | Not checked yet |
| Dependency mapping | Not checked yet | Not checked yet |
| Discovery imports | Not checked yet | Not checked yet |
| Ownership tracking | Not checked yet | Not checked yet |
| Specs | ||
| Configuration item limit | Not checked yet | Not checked yet |
| Deployment options | Not checked yet | Not checked yet |
| Relationship types | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | SolarWinds Service Desk is a cloud-based IT service management platform for IT teams and organizations supporting employees. Its scope combines incident, problem, change, and release management with a service catalog, knowledge base,… Read the review → |
EasyVista Service Manager is an IT service management platform for enterprise IT teams, service desks, and organizations managing broader service operations. It brings incident, problem, change and release, service request, knowledge,… Read the review → |
Strengths and trade-offs
SolarWinds Service Desk — where it wins
- CMDB dependency mapping and asset-incident correlation
- Discovery, inventory, lifecycle, and license management
- Web, mobile, API access, and broad integrations
Where it doesn't
- No free plan; the trial lasts 30 days
- Annual pricing is per technician per month
- Visual CMDB and dependency mapping require Premier
EasyVista Service Manager — where it wins
- Discovery, inventory, dependency mapping, and CMDB in one platform
- No-code workflows and AI-driven automation support service operations
- Integrations span collaboration, monitoring, development, and enterprise tools
Where it doesn't
- Pricing requires a quote from sales
- The CMDB sits within a broader ITSM and ITOM suite
- Enterprise-oriented scope may exceed narrower CMDB requirements
- SolarWinds Service Desk7.5/10 · 30-day trial
Affordable ITSM with core CMDB capabilities, broad integrations, and higher-tier AI.
Visit SolarWindsFull verdict → - EasyVista Service Manager6.2/10 · Pricing on request
A broad ITSM and ITOM suite with discovery, dependency mapping, CMDB, and automation.
Visit EasyVistaFull verdict →
All CMDB software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update