Head-to-head · Field Service Management Software
ServiceTrade vs FieldAware
ServiceTrade leads on 0 checks, FieldAware on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreServiceTrade · 8.7/10
ServiceTrade scores higher on our rubric for field service management software: 8.7 against 5.6 out of 10; our editors rank them #7 and #36.
ServiceTrade is the better fit for commercial contractors managing assets and inspections. FieldAware is the better fit for teams needing flexible forms and offline field work.
- ServiceTrade fits best
Commercial contractors managing assets and inspections
- FieldAware fits best
Teams needing flexible forms and offline field work
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Side by side
| Feature | ServiceTrade 8.7/10 Visit ↗ | FieldAware 5.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.7 | 5.6 |
| Ranking | #7 in Field Service Management Software | #36 in Field Service Management Software |
| Best for | Commercial contractors managing assets and inspections | Teams needing flexible forms and offline field work |
| Pricing model | Paid | Paid |
| Starting price | — | Pricing on request |
| Free plan | Not checked yet | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Support | Email, Live chat, Phone, Tickets, Docs | Phone, Tickets, Docs |
| Integrations | 19 integrations | 3 integrations |
| Built for | Small business, Mid-market, Enterprise | Mid-market, Enterprise |
| Features ServiceTrade 5/5 · FieldAware 5/5 | ||
| Invoicing and payments | ✓ | ✓ |
| Offline mode | ✓ | ✓ |
| Route optimization | ✓ | ✓ |
| Customer portal | ✓ | ✓ |
| Recurring jobs | ✓ | ✓ |
| Specs | ||
| Mobile platforms | Both | Both |
| Technician limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | ServiceTrade is field service management software for commercial contractors, including mechanical, HVAC, fire protection, electrical, refrigeration, and related service businesses. It connects office teams and technicians across… Read the review → |
FieldAware is a cloud-based field service management platform from GPS Insight for organizations with mobile service teams. It brings work-order management, scheduling and dispatch, route and schedule optimization, technician workflows,… Read the review → |
Strengths and trade-offs
ServiceTrade — where it wins
- Map-based scheduling, route planning, and real-time dispatch visibility
- Mobile inspections, deficiency capture, asset history, photos, and signatures
- Strong construction-accounting integrations plus customer and technician portals
Where it doesn't
- Pricing requires a sales conversation rather than published amounts
- Advanced capacity planning and inventory management require Enterprise
- Custom integrations or API access depend on the selected package
FieldAware — where it wins
- Offline mobile workflows support field work beyond reliable connectivity.
- Conditional forms include calculations, photos, and signatures.
- Scheduling, billing, portals, reporting, and APIs cover core operations.
Where it doesn't
- Pricing uses a contact-sales model rather than published plan tiers.
- There is no free plan for self-serve evaluation.
- Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.
- ServiceTrade8.7/10 · Pricing on request
A broad field service platform for contractors managing assets, inspections, and recurring work.
Visit ServiceTradeFull verdict → - FieldAware5.6/10 · Pricing on request
A broad field service platform with strong offline workflows and flexible technician forms.
Visit FieldAwareFull verdict →
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All field service management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update







