ServiceTrade vs Acumatica Field Service

SServiceTrade8.7Visit Acumatica Field Service8.5Visit

Higher score S ServiceTrade #7 in Field Service Management Software 8.7/10 Pricing on request ✓ 5 of 5 features Visit ServiceTrade

vs

Acumatica Field Service #9 in Field Service Management Software 8.5/10 Pricing on request ✓ 4 of 5 features Visit Acumatica

• ServiceTrade fits best

  Commercial contractors managing assets and inspections

• Acumatica Field Service fits best

  ERP-connected service teams

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Side by side

Feature	SServiceTrade 8.7/10 Visit ↗	Acumatica Field Service 8.5/10 Visit ↗
At a glance
Editor score	8.7	8.5
Ranking	#7 in Field Service Management Software	#9 in Field Service Management Software
Best for	Commercial contractors managing assets and inspections	ERP-connected service teams
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone, Tickets, Docs	Email, Live chat, Phone, Community, Docs · 24/7
Integrations	19 integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features ServiceTrade 5/5 · Acumatica Field Service 4/5
Invoicing and payments	✓	✓
Offline mode	✓ (best)	Not checked yet
Route optimization	✓	✓
Customer portal	✓	✓
Recurring jobs	✓	✓
Specs
Mobile platforms	Both	Both
Technician limit	Not checked yet	Not checked yet
Our review
Pros	Map-based scheduling, route planning, and real-time dispatch visibility Mobile inspections, deficiency capture, asset history, photos, and signatures Strong construction-accounting integrations plus customer and technician portals	Connects field work with CRM, inventory, projects, and financials Covers scheduling, contracts, equipment, warranties, and recurring service Offers web, iOS, Android, APIs, portals, and route optimization
Cons	Pricing requires a sales conversation rather than published amounts Advanced capacity planning and inventory management require Enterprise Custom integrations or API access depend on the selected package	Pricing requires a tailored sales conversation Cloud deployment may not suit teams needing another deployment model Standalone teams may not need its broader ERP-connected scope
Our verdict	ServiceTrade is field service management software for commercial contractors, including mechanical, HVAC, fire protection, electrical, refrigeration, and related service businesses. It connects office teams and technicians across… Read the review →	Acumatica Field Service is a cloud field service management module within Acumatica Cloud ERP. It is designed for service-driven businesses, distributors, construction companies, manufacturers, and other organizations that need to schedule… Read the review →

Strengths and trade-offs

• ServiceTrade — where it wins

  • Map-based scheduling, route planning, and real-time dispatch visibility
  • Mobile inspections, deficiency capture, asset history, photos, and signatures
  • Strong construction-accounting integrations plus customer and technician portals

  Where it doesn't

  • Pricing requires a sales conversation rather than published amounts
  • Advanced capacity planning and inventory management require Enterprise
  • Custom integrations or API access depend on the selected package

• Acumatica Field Service — where it wins

  • Connects field work with CRM, inventory, projects, and financials
  • Covers scheduling, contracts, equipment, warranties, and recurring service
  • Offers web, iOS, Android, APIs, portals, and route optimization

  Where it doesn't

  • Pricing requires a tailored sales conversation
  • Cloud deployment may not suit teams needing another deployment model
  • Standalone teams may not need its broader ERP-connected scope

• SServiceTrade8.7/10 · Pricing on request

  A broad field service platform for contractors managing assets, inspections, and recurring work.

  Visit ServiceTradeFull verdict →
• Acumatica Field Service8.5/10 · Pricing on request

  A broad, ERP-connected field service module for scheduling, mobile work, and billing.

  Visit AcumaticaFull verdict →