Acumatica Field Service
Acumatica Field Service: A broad, ERP-connected field service module for scheduling, mobile work, and billing. Ranked #9 of 94 in Field Service Management Software by our editors (8.5/10); pricing: Pricing on request; best for ERP-connected service teams.
At a glance
- Editor score8.5 / 10
- PricingPricing on request
- Best forERP-connected service teams
- Mobile platformsBoth
- Founded2008 · Bellevue, Washington, USA
- Facts checked22 Sep 2026
Where it wins
- Connects field work with CRM, inventory, projects, and financials
- Covers scheduling, contracts, equipment, warranties, and recurring service
- Offers web, iOS, Android, APIs, portals, and route optimization
Where it doesn't
- Pricing requires a tailored sales conversation
- Cloud deployment may not suit teams needing another deployment model
- Standalone teams may not need its broader ERP-connected scope
Our verdict on Acumatica Field Service
Acumatica Field Service is a cloud field service management module within Acumatica Cloud ERP. It is designed for service-driven businesses, distributors, construction companies, manufacturers, and other organizations that need to schedule and dispatch technicians while connecting field activity with business operations. Office teams can manage appointments, resources, customers, service orders, contracts, equipment, and billing. Technicians can access service information, record time and expenses, capture signatures, manage inventory, and complete work orders through web, iOS, and Android applications.
Its strongest fit is with organizations already relying on connected business processes. The module links field service with CRM, inventory, purchasing, projects, and financials, supported by open APIs and prebuilt connectors. Scheduling can account for technician skills, availability, priority, equipment, and materials, while GPS-based route optimization supports dispatch planning. Customer portals extend access to invoices, sales history, support cases, and activities. Equipment records, warranty tracking, preventive maintenance schedules, recurring visits, and service contract renewals give teams coverage beyond one-time work orders. AI-assisted customer insights use service and sales history and support cases.
Pricing is tailored around applications, usage, resources, and deployment preferences rather than a published fixed Field Service price, so buyers should expect a sales-led evaluation. The product runs in the cloud and includes email, chat, phone, community, and documentation support, with 24/7 support listed. Its compliance and access controls include SOC 2, GDPR, SSO/SAML, and two-factor authentication. Acumatica Field Service suits small and mid-market teams that want field operations tied closely to ERP processes. Teams seeking a narrowly focused standalone tool, a published self-serve price, or a different deployment model should compare alternatives before choosing it.
Your product? Our editors can test Acumatica Field Service in depth and publish a review, labelled as paid · from $149/mo →
Acumatica Field Service pricing
Acumatica Field Service fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Mobile platforms | Both |
| Invoicing and payments | Yes |
| Offline mode | Not verified |
| Route optimization | Yes |
| Customer portal | Yes |
| Recurring jobs | Yes |
| Technician limit | Not verified |
| Deployment | Cloud |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, SSO/SAML, 2FA |
| Support | Email, Live chat, Phone, Community, Docs · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 7 integrations: CRM, inventory, purchasing, projects, financials, open APIs … See all → |
| Pricing | Pricing on request (source) |
| Website | acumatica.com |
| Facts checked | 22 Sep 2026 |
Acumatica Field Service integrations
Acumatica Field Service lists 7 integrations on its own site.
- CRM
- inventory
- purchasing
- projects
- financials
- open APIs
- prebuilt connectors
See all Acumatica Field Service integrations →
Alternatives to Acumatica Field Service
- ServiceMaxA broad field service suite for complex assets, with quote-based pricing.9.4
- IFS Cloud Field Service ManagementA broad field service platform for enterprises coordinating complex mobile workforces.9.3
- Salesforce Field ServiceA broad Salesforce-native field service suite for complex mobile operations.9.2
See all Acumatica Field Service alternatives →
Acumatica Field Service vs the competition
- Acumatica Field Service vs ServiceMax
- Acumatica Field Service vs IFS Cloud Field Service Management
- Acumatica Field Service vs Salesforce Field Service
- Acumatica Field Service vs simPRO
- Acumatica Field Service vs Zuper
- Acumatica Field Service vs ServiceTrade
Compare Acumatica Field Service with any tool side by side →
Used Acumatica Field Service? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Acumatica Field Service for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Acumatica Field Service is listed in our Field Service Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/acumatica-field-service/"><img src="https://www.itechguides.com/best/badge/acumatica-field-service.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update