Salesforce Field Service vs ServiceTrade

Salesforce Field Service9.2Visit SServiceTrade8.7Visit

Higher score Salesforce Field Service #3 in Field Service Management Software 9.2/10 Paid ✓ 5 of 5 features Visit Salesforce

vs

S ServiceTrade #7 in Field Service Management Software 8.7/10 Pricing on request ✓ 5 of 5 features Visit ServiceTrade

• Salesforce Field Service fits best

  Salesforce ecosystem enterprise teams

• ServiceTrade fits best

  Commercial contractors managing assets and inspections

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Side by side

Feature	Salesforce Field Service 9.2/10 Visit ↗	SServiceTrade 8.7/10 Visit ↗
At a glance
Editor score	9.2	8.7
Ranking	#3 in Field Service Management Software	#7 in Field Service Management Software
Best for	Salesforce ecosystem enterprise teams	Commercial contractors managing assets and inspections
Pricing model	Paid	Paid
Starting price	$80/user/mo	—
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Community, Docs · 24/7	Email, Live chat, Phone, Tickets, Docs
Integrations	6 integrations	19 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Salesforce Field Service 5/5 · ServiceTrade 5/5
Invoicing and payments	✓	✓
Offline mode	✓	✓
Route optimization	✓	✓
Customer portal	✓	✓
Recurring jobs	✓	✓
Specs
Mobile platforms	Both	Both
Technician limit	Not checked yet	Not checked yet
Our review
Pros	AI scheduling, dispatch, route, and travel-time optimization Offline iOS and Android technician workflows with payments Assets, inventory, maintenance, portals, and customer self-service	Map-based scheduling, route planning, and real-time dispatch visibility Mobile inspections, deficiency capture, asset history, photos, and signatures Strong construction-accounting integrations plus customer and technician portals
Cons	Starts at $175 per user per month with annual billing Requires at least one Service Cloud user license Broader functionality may exceed smaller teams' needs	Pricing requires a sales conversation rather than published amounts Advanced capacity planning and inventory management require Enterprise Custom integrations or API access depend on the selected package
Our verdict	Salesforce Field Service is a cloud-based field service management platform for organizations that dispatch technicians and other mobile workers. It covers work orders, service appointments, scheduling, dispatching, assets, inventory,… Read the review →	ServiceTrade is field service management software for commercial contractors, including mechanical, HVAC, fire protection, electrical, refrigeration, and related service businesses. It connects office teams and technicians across… Read the review →

Strengths and trade-offs

• Salesforce Field Service — where it wins

  • AI scheduling, dispatch, route, and travel-time optimization
  • Offline iOS and Android technician workflows with payments
  • Assets, inventory, maintenance, portals, and customer self-service

  Where it doesn't

  • Starts at $175 per user per month with annual billing
  • Requires at least one Service Cloud user license
  • Broader functionality may exceed smaller teams' needs

• ServiceTrade — where it wins

  • Map-based scheduling, route planning, and real-time dispatch visibility
  • Mobile inspections, deficiency capture, asset history, photos, and signatures
  • Strong construction-accounting integrations plus customer and technician portals

  Where it doesn't

  • Pricing requires a sales conversation rather than published amounts
  • Advanced capacity planning and inventory management require Enterprise
  • Custom integrations or API access depend on the selected package

• Salesforce Field Service9.2/10 · Paid

  A broad Salesforce-native field service suite for complex mobile operations.

  Visit SalesforceFull verdict →
• SServiceTrade8.7/10 · Pricing on request

  A broad field service platform for contractors managing assets, inspections, and recurring work.

  Visit ServiceTradeFull verdict →