FieldAware
FieldAware: A broad field service platform with strong offline workflows and flexible technician forms. Ranked #36 of 94 in Field Service Management Software by our editors (5.6/10); pricing: Pricing on request; best for teams needing flexible forms and offline field work.
At a glance
- Editor score5.6 / 10
- PricingPricing on request
- Best forTeams needing flexible forms and offline field work
- Mobile platformsBoth
- Founded2011 · Scottsdale, Arizona, United States
- Facts checked21 Sep 2026
Where it wins
- Offline mobile workflows support field work beyond reliable connectivity.
- Conditional forms include calculations, photos, and signatures.
- Scheduling, billing, portals, reporting, and APIs cover core operations.
Where it doesn't
- Pricing uses a contact-sales model rather than published plan tiers.
- There is no free plan for self-serve evaluation.
- Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.
Our verdict on FieldAware
FieldAware is a cloud-based field service management platform from GPS Insight for organizations with mobile service teams. It brings work-order management, scheduling and dispatch, route and schedule optimization, technician workflows, customer and asset information, invoicing, reporting, customer-portal access, and integrations into one system. Its audience includes field technicians, dispatchers, managers, and back-office staff in HVAC, plumbing, construction, equipment service, and facility management. Web, iOS, Android, Windows, and API platforms support different operational roles and workflows.
The strongest fit is for teams that need detailed field execution rather than basic appointment booking. Technicians can work offline, while forms support conditional logic, calculations, photos, and signatures. Scheduling and route optimization address dispatcher needs, and recurring jobs, assets, billing workflows, and operational reporting extend the platform beyond dispatch. Customer access through a portal and integrations with NetSuite, QuickBooks, CentralBOS, Xero, and Salesforce can help connect field activity with business systems. REST API access provides another route for integration work.
Pricing is handled through contact sales, and FieldAware does not offer a free plan. That makes it more appropriate for organizations evaluating a broader operational system with defined workflow requirements than for small teams seeking immediate self-service access. Buyers should consider whether they need the combination of offline work, conditional forms, optimization, invoicing, portals, and integrations. Teams that need those capabilities across mobile and back-office operations should shortlist FieldAware; teams wanting a simple scheduling tool or a free starting tier should look elsewhere.
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FieldAware pricing
FieldAware fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Mobile platforms | Both |
| Invoicing and payments | Yes |
| Offline mode | Yes |
| Route optimization | Yes |
| Customer portal | Yes |
| Recurring jobs | Yes |
| Technician limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2 |
| Support | Phone, Tickets, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: NetSuite, QuickBooks, Salesforce See all → |
| Pricing | Pricing on request |
| Website | fieldaware.com |
| Facts checked | 21 Sep 2026 |
FieldAware integrations
FieldAware lists 3 integrations on its own site.
- NetSuite
- QuickBooks
- Salesforce
See all FieldAware integrations →
Alternatives to FieldAware
- ServiceMaxA broad field service suite for complex assets, with quote-based pricing.9.4
- IFS Cloud Field Service ManagementA broad field service platform for enterprises coordinating complex mobile workforces.9.3
- Salesforce Field ServiceA broad Salesforce-native field service suite for complex mobile operations.9.2
See all FieldAware alternatives →
Also Ranked In
FieldAware is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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