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Head-to-head · ERM Software

ServiceNow Operational Risk Management vs LogicGate Risk Cloud

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ServiceNow Operational Risk Management #3 in ERM Software 9.0/10 Pricing on request ✓ 3 of 5 features Visit ServiceNow
LogicGate Risk Cloud #4 in ERM Software 8.9/10 Pricing on request ✓ 0 of 5 features Visit LogicGate

ServiceNow Operational Risk Management leads on 0 checks, LogicGate Risk Cloud on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow Operational Risk Management · 9.0/10
  • Most featuresServiceNow Operational Risk Management · 3 of 5

ServiceNow Operational Risk Management scores higher on our rubric for erm software: 9.0 against 8.9 out of 10; our editors rank them #3 and #4.

ServiceNow Operational Risk Management is the better fit for enterprise operational-risk programs. LogicGate Risk Cloud is the better fit for mid-market and enterprise GRC teams.

  • ServiceNow Operational Risk Management fits best

    Enterprise operational-risk programs

  • LogicGate Risk Cloud fits best

    Mid-market and enterprise GRC teams

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Side by side

Feature ServiceNow Operational Risk Management 9.0/10 Visit ↗ LogicGate Risk Cloud 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #3 in ERM Software #4 in ERM Software
Best for Enterprise operational-risk programs Mid-market and enterprise GRC teams
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web, iOS, Android Web
Support Community, Docs Email, Live chat, Phone, Docs
Built for Enterprise Mid-market, Enterprise
Features ServiceNow Operational Risk Management 3/5 · LogicGate Risk Cloud 0/5
Risk register ✓ (best) Not checked yet
Compliance management ✓ (best) Not checked yet
Third-party risk — Not checked yet
Incident management ✓ (best) Not checked yet
Business continuity — Not checked yet
Specs
Deployment Cloud Not checked yet
Our review
Pros
  • Tracks inherent risk, control effectiveness and residual risk in self-assessments
  • Combines control testing plans, selected samples and a central repository
  • Connects incident capture with root-cause tracking and remedial-action workflows
  • No-code workflows cover controls, risk, audit, privacy, and vendor programs
  • Automates evidence collection, control testing, mapping, and gap analysis
  • Risk quantification includes Monte Carlo simulations and Open FAIR
Cons
  • Pricing requires a sales conversation
  • Third-party risk is addressed by a separate ServiceNow product
  • Business continuity is addressed by a separate ServiceNow product
  • Sales contact is required for pricing
  • The broad feature set may exceed the needs of teams with narrow GRC requirements
  • No 24/7 support
Our verdict

Operational Risk Management brings risk and control work into a cloud application for enterprise programs. It covers self-assessments, control testing, continuous monitoring, incident capture and reporting, with workflows for remediation…

Read the review →

LogicGate Risk Cloud is a cloud-based governance, risk, and compliance platform for mid-market and enterprise teams managing cross-functional programs. Its configurable no-code workflows support controls compliance, cyber risk, third-party…

Read the review →
  1. ServiceNow Operational Risk ManagementERM Software 9.0Pricing on request
  2. LogicGate Risk CloudERM Software 8.9Pricing on request

Strengths and trade-offs

  • ServiceNow Operational Risk Management — where it wins

    • Tracks inherent risk, control effectiveness and residual risk in self-assessments
    • Combines control testing plans, selected samples and a central repository
    • Connects incident capture with root-cause tracking and remedial-action workflows

    Where it doesn't

    • Pricing requires a sales conversation
    • Third-party risk is addressed by a separate ServiceNow product
    • Business continuity is addressed by a separate ServiceNow product

  • LogicGate Risk Cloud — where it wins

    • No-code workflows cover controls, risk, audit, privacy, and vendor programs
    • Automates evidence collection, control testing, mapping, and gap analysis
    • Risk quantification includes Monte Carlo simulations and Open FAIR

    Where it doesn't

    • Sales contact is required for pricing
    • The broad feature set may exceed the needs of teams with narrow GRC requirements
    • No 24/7 support
  • ServiceNow Operational Risk Management9.0/10 · Pricing on request

    An enterprise risk suite for assessments, control monitoring, incidents and remediation.

    Visit ServiceNowFull verdict →
  • LogicGate Risk Cloud8.9/10 · Pricing on request

    A configurable GRC platform for teams coordinating controls, risk, evidence, and vendor reviews.

    Visit LogicGateFull verdict →

More comparisons

All ERM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update