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Head-to-head · ERM Software

ServiceNow Operational Risk Management vs Archer Enterprise & Operational Risk Management

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ServiceNow Operational Risk Management #3 in ERM Software 9.0/10 Pricing on request ✓ 3 of 5 features Visit ServiceNow

ServiceNow Operational Risk Management leads on 0 checks, Archer Enterprise & Operational Risk Management on 2, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow Operational Risk Management · 9.0/10
  • Most featuresArcher Enterprise & Operational Risk Management · 5 of 5

ServiceNow Operational Risk Management scores higher on our rubric for erm software: 9.0 against 8.5 out of 10; our editors rank them #3 and #8.

Archer Enterprise & Operational Risk Management offers third-party risk; ServiceNow Operational Risk Management doesn't. Archer Enterprise & Operational Risk Management offers business continuity; ServiceNow Operational Risk Management doesn't.

ServiceNow Operational Risk Management is the better fit for enterprise operational-risk programs. Archer Enterprise & Operational Risk Management is the better fit for large enterprises with complex operational risk.

  • ServiceNow Operational Risk Management fits best

    Enterprise operational-risk programs

  • Archer Enterprise & Operational Risk Management fits best

    Large enterprises with complex operational risk

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Side by side

Feature ServiceNow Operational Risk Management 9.0/10 Visit ↗ Archer Enterprise & Operational Risk Management 8.5/10 Visit ↗
At a glance
Editor score 9.0 8.5
Ranking #3 in ERM Software #8 in ERM Software
Best for Enterprise operational-risk programs Large enterprises with complex operational risk
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web, iOS, Android Web
Support Community, Docs Docs · 24/7
Built for Enterprise Enterprise
Features ServiceNow Operational Risk Management 3/5 · Archer Enterprise & Operational Risk Management 5/5
Risk register ✓ ✓
Compliance management ✓ ✓
Third-party risk — ✓ (best)
Incident management ✓ ✓
Business continuity — ✓ (best)
Specs
Deployment Cloud Not checked yet
Our review
Pros
  • Tracks inherent risk, control effectiveness and residual risk in self-assessments
  • Combines control testing plans, selected samples and a central repository
  • Connects incident capture with root-cause tracking and remedial-action workflows
  • Organizes risks by taxonomy and organizational unit
  • Links risk and control assessments with indicators and loss events
  • Offers cloud or self-hosted deployment and reports 200 integrations
Cons
  • Pricing requires a sales conversation
  • Third-party risk is addressed by a separate ServiceNow product
  • Business continuity is addressed by a separate ServiceNow product
  • Pricing requires contacting sales
  • Designed for enterprise environments rather than smaller teams
  • Support channels listed include documentation
Our verdict

Operational Risk Management brings risk and control work into a cloud application for enterprise programs. It covers self-assessments, control testing, continuous monitoring, incident capture and reporting, with workflows for remediation…

Read the review →

Archer Enterprise & Operational Risk Management gives GRC teams and business users across organizational units a consolidated view of risks, controls, assessments, indicators and loss events. Its shared taxonomy supports risk registers…

Read the review →
  1. ServiceNow Operational Risk ManagementERM Software 9.0Pricing on request
  2. Archer Enterprise & Operational Risk ManagementERM Software 8.5Pricing on request

Strengths and trade-offs

  • ServiceNow Operational Risk Management — where it wins

    • Tracks inherent risk, control effectiveness and residual risk in self-assessments
    • Combines control testing plans, selected samples and a central repository
    • Connects incident capture with root-cause tracking and remedial-action workflows

    Where it doesn't

    • Pricing requires a sales conversation
    • Third-party risk is addressed by a separate ServiceNow product
    • Business continuity is addressed by a separate ServiceNow product
  • Archer Enterprise & Operational Risk Management — where it wins

    • Organizes risks by taxonomy and organizational unit
    • Links risk and control assessments with indicators and loss events
    • Offers cloud or self-hosted deployment and reports 200 integrations

    Where it doesn't

    • Pricing requires contacting sales
    • Designed for enterprise environments rather than smaller teams
    • Support channels listed include documentation
  • ServiceNow Operational Risk Management9.0/10 · Pricing on request

    An enterprise risk suite for assessments, control monitoring, incidents and remediation.

    Visit ServiceNowFull verdict →
  • Archer Enterprise & Operational Risk Management8.5/10 · Pricing on request

    A shared risk platform linking enterprise registers, controls, assessments, indicators and loss events.

    Visit ArcherFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update