Head-to-head · ERM Software
ServiceNow Integrated Risk Management vs ServiceNow Operational Risk Management
ServiceNow Integrated Risk Management leads on 0 checks, ServiceNow Operational Risk Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreServiceNow Integrated Risk Management · 9.1/10
- Most featuresServiceNow Operational Risk Management · 3 of 5
ServiceNow Integrated Risk Management scores higher on our rubric for erm software: 9.1 against 9.0 out of 10; our editors rank them #2 and #3.
ServiceNow Integrated Risk Management is the better fit for enterprises on the ServiceNow platform. ServiceNow Operational Risk Management is the better fit for enterprise operational-risk programs.
- ServiceNow Integrated Risk Management fits best
Enterprises on the ServiceNow platform
- ServiceNow Operational Risk Management fits best
Enterprise operational-risk programs
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | ServiceNow Integrated Risk Management 9.1/10 Visit ↗ | ServiceNow Operational Risk Management 9.0/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 9.0 |
| Ranking | #2 in ERM Software | #3 in ERM Software |
| Best for | Enterprises on the ServiceNow platform | Enterprise operational-risk programs |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | Pricing on request |
| Free plan | Not checked yet | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web | Web, iOS, Android |
| Support | Community, Docs | Community, Docs |
| Built for | Mid-market, Enterprise | Enterprise |
| Features ServiceNow Integrated Risk Management 0/5 · ServiceNow Operational Risk Management 3/5 | ||
| Risk register | Not checked yet | ✓ (best) |
| Compliance management | Not checked yet | ✓ (best) |
| Third-party risk | Not checked yet | — |
| Incident management | Not checked yet | ✓ (best) |
| Business continuity | Not checked yet | — |
| Specs | ||
| Deployment | Not checked yet | Cloud |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | ServiceNow Integrated Risk Management brings enterprise, IT, cyber, compliance, operational and third-party risk processes into a shared ServiceNow environment. It is designed for mid-market and enterprise organizations that need… Read the review → |
Operational Risk Management brings risk and control work into a cloud application for enterprise programs. It covers self-assessments, control testing, continuous monitoring, incident capture and reporting, with workflows for remediation… Read the review → |
Strengths and trade-offs
ServiceNow Integrated Risk Management — where it wins
- Maps controls across HIPAA, GDPR, PCI DSS, NIST 800-53 and ISO 27001
- Automates control testing, evidence collection and remediation workflows
- Connects enterprise, third-party and regulatory risk in one platform
Where it doesn't
- Pricing requires a contact-sales process
- ServiceNow platform alignment may not suit organizations on other stacks
- Framework availability can depend on subscribed content providers and applications
ServiceNow Operational Risk Management — where it wins
- Tracks inherent risk, control effectiveness and residual risk in self-assessments
- Combines control testing plans, selected samples and a central repository
- Connects incident capture with root-cause tracking and remedial-action workflows
Where it doesn't
- Pricing requires a sales conversation
- Third-party risk is addressed by a separate ServiceNow product
- Business continuity is addressed by a separate ServiceNow product
- ServiceNow Integrated Risk Management9.1/10 · Pricing on request
A broad ERM suite for organizations standardizing risk workflows on ServiceNow.
Visit ServiceNowFull verdict → - ServiceNow Operational Risk Management9.0/10 · Pricing on request
An enterprise risk suite for assessments, control monitoring, incidents and remediation.
Visit ServiceNowFull verdict →
More comparisons
- ServiceNow Integrated Risk Management vs Archer Enterprise & Operational Risk Management
- ServiceNow Operational Risk Management vs LogicGate Risk Cloud
- ServiceNow Operational Risk Management vs NAVEX One
- ServiceNow Operational Risk Management vs Archer Enterprise & Operational Risk Management
All ERM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update