Head-to-head · IT Asset Management Software
ServiceNow IT Asset Management vs Reftab
ServiceNow IT Asset Management leads on 0 checks, Reftab on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreServiceNow IT Asset Management · 9.4/10
- Free planonly Reftab
ServiceNow IT Asset Management scores higher on our rubric for it asset management software: 9.4 against 7.6 out of 10; our editors rank them #1 and #17.
Reftab offers free plan; ServiceNow IT Asset Management doesn't.
ServiceNow IT Asset Management is the better fit for enterprise ITAM integrated with IT workflows. Reftab is the better fit for small teams tracking hardware and SaaS.
- ServiceNow IT Asset Management fits best
Enterprise ITAM integrated with IT workflows
- Reftab fits best
Small teams tracking hardware and SaaS
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.
Side by side
| Feature | ServiceNow IT Asset Management 9.4/10 Visit ↗ | Reftab 7.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.4 | 7.6 |
| Ranking | #1 in IT Asset Management Software | #17 in IT Asset Management Software |
| Best for | Enterprise ITAM integrated with IT workflows | Small teams tracking hardware and SaaS |
| Pricing model | Paid | Free plan + paid |
| Starting price | Not published | Not published |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Integrations | 5 integrations | 15 integrations |
| Features ServiceNow IT Asset Management 4/4 · Reftab 4/4 | ||
| Software license tracking | ✓ | ✓ |
| Contract tracking | ✓ | ✓ |
| Barcode scanning | ✓ | ✓ |
| Employee self-service | ✓ | ✓ |
| Specs | ||
| Asset limit | Not published | 50 assets |
| Deployment | Cloud | Cloud |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | ServiceNow IT Asset Management centralizes hardware, software, cloud, and contractual asset management for organizations that need ITAM connected to broader service workflows. It covers software license normalization, entitlement… Read the review → |
Reftab is a cloud-based IT asset management platform for teams tracking hardware, software, users, and IT spend. It fits organizations that need one system for asset assignment, check-in and checkout, barcode and QR-code scanning, software… Read the review → |
Strengths and trade-offs
ServiceNow IT Asset Management — where it wins
- Normalizes software and hardware assets across their lifecycles
- Connects licensing, procurement, contracts, audits, and requests
- Supports barcode and QR-code scanning through the Agent app
Where it doesn't
- Contact-sales pricing requires a sales-led buying process
- Its broad workflow scope may exceed narrow inventory needs
- Cloud deployment and platform details may vary by configuration
Reftab — where it wins
- Free plan supports up to 50 assets with mobile and barcode tools
- Tracks assignments, licenses, usage, spend, renewals, and access reviews
- Supports requests, reservations, audits, maintenance, and approval workflows
Where it doesn't
- The Free plan is limited to 50 assets
- Hardware Asset Management costs $125 per month
- Contract tracking is less detailed than dedicated SaaS-management tools
- ServiceNow IT Asset Management9.4/10 · Pricing on request
A broad ITAM suite for organizations connecting asset control with IT workflows.
Visit ServiceNowFull verdict → - Reftab7.6/10 · Free plan · paid from $9/user · 14-day trial
Flexible ITAM for small teams managing hardware, SaaS, licenses, and assignments.
Visit ReftabFull verdict →
More comparisons
- ServiceNow IT Asset Management vs Flexera One IT Asset Management
- ServiceNow IT Asset Management vs Lansweeper
- ServiceNow IT Asset Management vs Snow Atlas
- ServiceNow IT Asset Management vs ManageEngine AssetExplorer
- ServiceNow IT Asset Management vs Ivanti Neurons for ITAM
- ServiceNow IT Asset Management vs OpenText Asset Management
- ServiceNow IT Asset Management vs CA IT Asset Manager
All IT asset management software comparisons → · Full ranking →
Guides on IT asset management software
- 8 Best IT Asset Management SoftwareAug 2026
- Best IT Asset Management Software of 2025: Best Tools by Use CaseAug 2026
- 14 Best IT Asset Management Software in 2026: Features, Pricing, and Best Use CasesAug 2026
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update





