Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · IT Asset Management Software

ServiceNow IT Asset Management vs Reftab

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ServiceNow IT Asset Management #1 in IT Asset Management Software 9.4/10 Pricing on request ✓ 4 of 4 features Visit ServiceNow
Reftab #17 in IT Asset Management Software 7.6/10 Free plan · paid from $9/user · 14-day trial Free plan✓ 4 of 4 features Visit Reftab

ServiceNow IT Asset Management leads on 0 checks, Reftab on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow IT Asset Management · 9.4/10
  • Free planonly Reftab

ServiceNow IT Asset Management scores higher on our rubric for it asset management software: 9.4 against 7.6 out of 10; our editors rank them #1 and #17.

Reftab offers free plan; ServiceNow IT Asset Management doesn't.

ServiceNow IT Asset Management is the better fit for enterprise ITAM integrated with IT workflows. Reftab is the better fit for small teams tracking hardware and SaaS.

  • ServiceNow IT Asset Management fits best

    Enterprise ITAM integrated with IT workflows

  • Reftab fits best

    Small teams tracking hardware and SaaS

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature ServiceNow IT Asset Management 9.4/10 Visit ↗ Reftab 7.6/10 Visit ↗
At a glance
Editor score 9.4 7.6
Ranking #1 in IT Asset Management Software #17 in IT Asset Management Software
Best for Enterprise ITAM integrated with IT workflows Small teams tracking hardware and SaaS
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Integrations 5 integrations 15 integrations
Features ServiceNow IT Asset Management 4/4 · Reftab 4/4
Software license tracking ✓ ✓
Contract tracking ✓ ✓
Barcode scanning ✓ ✓
Employee self-service ✓ ✓
Specs
Asset limit Not published 50 assets
Deployment Cloud Cloud
Our review
Pros
  • Normalizes software and hardware assets across their lifecycles
  • Connects licensing, procurement, contracts, audits, and requests
  • Supports barcode and QR-code scanning through the Agent app
  • Free plan supports up to 50 assets with mobile and barcode tools
  • Tracks assignments, licenses, usage, spend, renewals, and access reviews
  • Supports requests, reservations, audits, maintenance, and approval workflows
Cons
  • Contact-sales pricing requires a sales-led buying process
  • Its broad workflow scope may exceed narrow inventory needs
  • Cloud deployment and platform details may vary by configuration
  • The Free plan is limited to 50 assets
  • Hardware Asset Management costs $125 per month
  • Contract tracking is less detailed than dedicated SaaS-management tools
Our verdict

ServiceNow IT Asset Management centralizes hardware, software, cloud, and contractual asset management for organizations that need ITAM connected to broader service workflows. It covers software license normalization, entitlement…

Read the review →

Reftab is a cloud-based IT asset management platform for teams tracking hardware, software, users, and IT spend. It fits organizations that need one system for asset assignment, check-in and checkout, barcode and QR-code scanning, software…

Read the review →
  1. ServiceNow IT Asset ManagementIT Asset Management Software 9.4Pricing on request
  2. ReftabIT Asset Management Software 7.6Free plan · paid from $9/user · 14-day trial

Strengths and trade-offs

  • ServiceNow IT Asset Management — where it wins

    • Normalizes software and hardware assets across their lifecycles
    • Connects licensing, procurement, contracts, audits, and requests
    • Supports barcode and QR-code scanning through the Agent app

    Where it doesn't

    • Contact-sales pricing requires a sales-led buying process
    • Its broad workflow scope may exceed narrow inventory needs
    • Cloud deployment and platform details may vary by configuration
  • Reftab — where it wins

    • Free plan supports up to 50 assets with mobile and barcode tools
    • Tracks assignments, licenses, usage, spend, renewals, and access reviews
    • Supports requests, reservations, audits, maintenance, and approval workflows

    Where it doesn't

    • The Free plan is limited to 50 assets
    • Hardware Asset Management costs $125 per month
    • Contract tracking is less detailed than dedicated SaaS-management tools
  • ServiceNow IT Asset Management9.4/10 · Pricing on request

    A broad ITAM suite for organizations connecting asset control with IT workflows.

    Visit ServiceNowFull verdict →
  • Reftab7.6/10 · Free plan · paid from $9/user · 14-day trial

    Flexible ITAM for small teams managing hardware, SaaS, licenses, and assignments.

    Visit ReftabFull verdict →

More comparisons

Guides on IT asset management software

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update