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Head-to-head · IT Asset Management Software

ServiceNow IT Asset Management vs OpenText Asset Management

Updated Oct 2026
Both researched from official sources
5 checks side by side

Higher score ServiceNow IT Asset Management #1 in IT Asset Management Software 9.4/10 Pricing on request ✓ 4 of 4 features Visit ServiceNow

OpenText Asset Management #7 in IT Asset Management Software 8.7/10 Pricing on request ✓ 2 of 4 features Contact OpenText

ServiceNow IT Asset Management leads on 0 checks, OpenText Asset Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreServiceNow IT Asset Management · 9.4/10
Most featuresServiceNow IT Asset Management · 4 of 4

ServiceNow IT Asset Management scores higher on our rubric for it asset management software: 9.4 against 8.7 out of 10; our editors rank them #1 and #7.

On deployment, OpenText Asset Management gives you Hybrid where ServiceNow IT Asset Management offers Cloud.

ServiceNow IT Asset Management is the better fit for enterprise ITAM integrated with IT workflows. OpenText Asset Management is the better fit for financially oriented enterprise ITAM.

ServiceNow IT Asset Management fits best
Enterprise ITAM integrated with IT workflows
OpenText Asset Management fits best
Financially oriented enterprise ITAM

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Side by side

Show only differences

Feature	ServiceNow IT Asset Management 9.4/10 Visit ↗	OpenText Asset Management 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#1 in IT Asset Management Software	#7 in IT Asset Management Software
Best for	Enterprise ITAM integrated with IT workflows	Financially oriented enterprise ITAM
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web
Integrations	5 integrations	13 integrations
Built for	Enterprise	Enterprise
Features ServiceNow IT Asset Management 4/4 · OpenText Asset Management 2/4
Software license tracking	✓	✓
Contract tracking	✓	✓
Barcode scanning	✓ (best)	Not checked yet
Employee self-service	✓ (best)	Not checked yet
Specs
Asset limit	Not checked yet	Not checked yet
Deployment	Cloud	Hybrid
Our review
Pros	Normalizes software and hardware assets across their lifecycles Connects licensing, procurement, contracts, audits, and requests Supports barcode and QR-code scanning through the Agent app	Covers hardware, software, SaaS, contracts, procurement, and finance Supports depreciation, budgeting, compliance reporting, and license calculations Integrates with endpoint, discovery, service, and business applications
Cons	Contact-sales pricing requires a sales-led buying process Its broad workflow scope may exceed narrow inventory needs Cloud deployment and platform details may vary by configuration	Pricing and asset limits require a sales conversation Discovery and scanning capabilities are less explicit Its broad scope may exceed the needs of narrow asset-tracking teams
Our verdict	ServiceNow IT Asset Management centralizes hardware, software, cloud, and contractual asset management for organizations that need ITAM connected to broader service workflows. It covers software license normalization, entitlement… Read the review →	OpenText Asset Management is enterprise IT asset management software for organizations managing hardware, software, SaaS, vendors, contracts, procurement, and financial information. It supports the full asset lifecycle from procurement… Read the review →

ServiceNow IT Asset ManagementIT Asset Management Software 9.4Pricing on request
O OpenText Asset ManagementIT Asset Management Software 8.7Pricing on request

Compare the top tools in

Strengths and trade-offs

ServiceNow IT Asset Management — where it wins
- Normalizes software and hardware assets across their lifecycles
- Connects licensing, procurement, contracts, audits, and requests
- Supports barcode and QR-code scanning through the Agent app
Where it doesn't
- Contact-sales pricing requires a sales-led buying process
- Its broad workflow scope may exceed narrow inventory needs
- Cloud deployment and platform details may vary by configuration
OpenText Asset Management — where it wins
- Covers hardware, software, SaaS, contracts, procurement, and finance
- Supports depreciation, budgeting, compliance reporting, and license calculations
- Integrates with endpoint, discovery, service, and business applications
Where it doesn't
- Pricing and asset limits require a sales conversation
- Discovery and scanning capabilities are less explicit
- Its broad scope may exceed the needs of narrow asset-tracking teams

ServiceNow IT Asset Management9.4/10 · Pricing on request
A broad ITAM suite for organizations connecting asset control with IT workflows.
Visit ServiceNow Full verdict →
OpenText Asset Management8.7/10 · Pricing on request
A broad ITAM platform for organizations tying asset control to financial management.
Contact OpenText Full verdict →

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 28 Oct 2026 · How we research and update