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Head-to-head · IT Asset Management Software

ServiceNow IT Asset Management vs CA IT Asset Manager

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ServiceNow IT Asset Management #1 in IT Asset Management Software 9.4/10 Pricing on request ✓ 4 of 4 features Visit ServiceNow
CA IT Asset Manager #8 in IT Asset Management Software 8.5/10 Pricing on request ✓ 3 of 4 features Visit Broadcom

ServiceNow IT Asset Management leads on 1 check, CA IT Asset Manager on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow IT Asset Management · 9.4/10
  • Most featuresServiceNow IT Asset Management · 4 of 4

ServiceNow IT Asset Management scores higher on our rubric for it asset management software: 9.4 against 8.5 out of 10; our editors rank them #1 and #8.

ServiceNow IT Asset Management offers barcode scanning; CA IT Asset Manager doesn't publish it. On deployment, CA IT Asset Manager gives you Self_hosted where ServiceNow IT Asset Management offers Cloud.

ServiceNow IT Asset Management is the better fit for enterprise ITAM integrated with IT workflows. CA IT Asset Manager is the better fit for self-hosted enterprise asset and license governance.

  • ServiceNow IT Asset Management fits best

    Enterprise ITAM integrated with IT workflows

  • CA IT Asset Manager fits best

    Self-hosted enterprise asset and license governance

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature ServiceNow IT Asset Management 9.4/10 Visit ↗ CA IT Asset Manager 8.5/10 Visit ↗
At a glance
Editor score 9.4 8.5
Ranking #1 in IT Asset Management Software #8 in IT Asset Management Software
Best for Enterprise ITAM integrated with IT workflows Self-hosted enterprise asset and license governance
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Mobile Self-hosted
Platforms Web, iOS, Android Web, Windows
Support Community, Docs Docs
Integrations 5 integrations 3 integrations
Built for Enterprise Enterprise
Features ServiceNow IT Asset Management 4/4 · CA IT Asset Manager 3/4
Software license tracking ✓ ✓
Contract tracking ✓ ✓
Barcode scanning ✓ (best) Not published
Employee self-service ✓ ✓
Specs
Asset limit Not published Not published
Deployment Cloud Self_hosted
Our review
Pros
  • Normalizes software and hardware assets across their lifecycles
  • Connects licensing, procurement, contracts, audits, and requests
  • Supports barcode and QR-code scanning through the Agent app
  • Manages hardware and software assets from acquisition through retirement
  • Combines license compliance, optimization, financials, contracts, and vendors
  • Provides self-service requests, audit support, and web services
Cons
  • Contact-sales pricing requires a sales-led buying process
  • Its broad workflow scope may exceed narrow inventory needs
  • Cloud deployment and platform details may vary by configuration
  • Pricing uses a contact-sales model rather than published plan prices
  • Integrations center on CA Client Automation and CA Service Management
  • Self-hosted deployment requires enterprise IT infrastructure and administration
Our verdict

ServiceNow IT Asset Management centralizes hardware, software, cloud, and contractual asset management for organizations that need ITAM connected to broader service workflows. It covers software license normalization, entitlement…

Read the review →

CA IT Asset Manager is an enterprise IT asset management product for organizations that need control across hardware and software lifecycles. It covers requisition or acquisition through retirement, while bringing inventory, software…

Read the review →
  1. ServiceNow IT Asset ManagementIT Asset Management Software 9.4Pricing on request
  2. CA IT Asset ManagerIT Asset Management Software 8.5Pricing on request

Strengths and trade-offs

  • ServiceNow IT Asset Management — where it wins

    • Normalizes software and hardware assets across their lifecycles
    • Connects licensing, procurement, contracts, audits, and requests
    • Supports barcode and QR-code scanning through the Agent app

    Where it doesn't

    • Contact-sales pricing requires a sales-led buying process
    • Its broad workflow scope may exceed narrow inventory needs
    • Cloud deployment and platform details may vary by configuration

  • CA IT Asset Manager — where it wins

    • Manages hardware and software assets from acquisition through retirement
    • Combines license compliance, optimization, financials, contracts, and vendors
    • Provides self-service requests, audit support, and web services

    Where it doesn't

    • Pricing uses a contact-sales model rather than published plan prices
    • Integrations center on CA Client Automation and CA Service Management
    • Self-hosted deployment requires enterprise IT infrastructure and administration
  • ServiceNow IT Asset Management9.4/10 · Pricing on request

    A broad ITAM suite for organizations connecting asset control with IT workflows.

    Visit ServiceNowFull verdict →
  • CA IT Asset Manager8.5/10 · Pricing on request

    A self-hosted suite for asset lifecycle, license governance, contracts, and compliance.

    Visit BroadcomFull verdict →

More comparisons

All IT asset management software comparisons → · Full ranking →

Guides on IT asset management software

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update