Salesforce Financial Services Cloud vs FIS Connections CRM

Salesforce Financial Services Cloud9.0Visit FCFIS Connections CRM7.4Visit

Higher score Salesforce Financial Services Cloud #1 in Banking CRM Software 9.0/10 From $325/user/mo (annual) · 30-day trial ✓ 0 of 5 features Visit Salesforce

vs

FC FIS Connections CRM #4 in Banking CRM Software 7.4/10 Pricing on request ✓ 0 of 5 features Visit FIS

• Salesforce Financial Services Cloud fits best

  Large banks needing a full enterprise CRM

• FIS Connections CRM fits best

  Banks focused on household profitability and marketing

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Side by side

Feature	Salesforce Financial Services Cloud 9.0/10 Visit ↗	FCFIS Connections CRM 7.4/10 Visit ↗
At a glance
Editor score	9.0	7.4
Ranking	#1 in Banking CRM Software	#4 in Banking CRM Software
Best for	Large banks needing a full enterprise CRM	Banks focused on household profitability and marketing
Pricing model	Paid	Paid
Starting price	$325/user/mo	Not published
Free plan	—	Not published
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Integrations	11 integrations	1 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Salesforce Financial Services Cloud 0/5 · FIS Connections CRM 0/5
RM workspace	Not published	Not published
Customer onboarding	Not published	Not published
Portfolio views	Not published	Not published
Regulatory workflows	Not published	Not published
Service case management	Not published	Not published
Specs
Deployment	Cloud	Cloud
Our review
Pros	Unified customer and relationship views across financial systems KYC onboarding, compliance workflows, and immutable audit trails Broad integrations plus AI-assisted service and workflow automation	360-degree account and household relationship views Profitability analysis with deposit and loan pricing scenarios Automated marketing with campaign ROI and response tracking
Cons	No free plan; subscriptions are billed annually Cloud web deployment only Some capabilities and integrations require separate licenses or add-ons	Pricing requires contacting FIS Onboarding and compliance coverage is less complete than some suites Web deployment may not suit teams seeking broader platform options
Our verdict	Salesforce Financial Services Cloud is a cloud CRM for banks, wealth managers, insurers, asset managers, and lenders. It combines industry-specific data models with opportunity, deal, referral, account-plan, and service management. Teams… Read the review →	FIS Connections CRM is a web-based, cloud-deployed customer relationship management solution for financial institutions. It is aimed at mid-market and enterprise banks that need a consolidated view of account holders and household… Read the review →

Strengths and trade-offs

• Salesforce Financial Services Cloud — where it wins

  • Unified customer and relationship views across financial systems
  • KYC onboarding, compliance workflows, and immutable audit trails
  • Broad integrations plus AI-assisted service and workflow automation

  Where it doesn't

  • No free plan; subscriptions are billed annually
  • Cloud web deployment only
  • Some capabilities and integrations require separate licenses or add-ons

• FIS Connections CRM — where it wins

  • 360-degree account and household relationship views
  • Profitability analysis with deposit and loan pricing scenarios
  • Automated marketing with campaign ROI and response tracking

  Where it doesn't

  • Pricing requires contacting FIS
  • Onboarding and compliance coverage is less complete than some suites
  • Web deployment may not suit teams seeking broader platform options

• Salesforce Financial Services Cloud9.0/10 · From $325/user/mo (annual) · 30-day trial

  Enterprise financial-services CRM with deep workflows, compliance controls, portals, and AI.

  Visit SalesforceFull verdict →
• FCFIS Connections CRM7.4/10 · Pricing on request

  A banking-focused CRM for household profitability, marketing automation and sales incentives.

  Visit FISFull verdict →