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Head-to-head · Review Management Software

REVIEWS.io vs re:spondelligent

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score REVIEWS.io #5 in Review Management Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit REVIEWS.io
re:spondelligent #48 in Review Management Software 4.4/10 14-day trial Free trial✓ 3 of 3 features Try re:spondelligent

REVIEWS.io leads on 1 check, re:spondelligent on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreREVIEWS.io · 8.7/10
  • Free planonly REVIEWS.io
  • Free trialboth

REVIEWS.io scores higher on our rubric for review management software: 8.7 against 4.4 out of 10; our editors rank them #5 and #48.

REVIEWS.io offers free plan; re:spondelligent doesn't. On request channels, re:spondelligent gives you Multichannel where REVIEWS.io offers Email_and_sms.

REVIEWS.io is the better fit for businesses wanting a free review platform. re:spondelligent is the better fit for hospitality teams managing 100+ review sites.

  • REVIEWS.io fits best

    Businesses wanting a free review platform

  • re:spondelligent fits best

    Hospitality teams managing 100+ review sites

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature REVIEWS.io 8.7/10 Visit ↗ re:spondelligent 4.4/10 Visit ↗
At a glance
Editor score 8.7 4.4
Ranking #5 in Review Management Software #48 in Review Management Software
Best for Businesses wanting a free review platform Hospitality teams managing 100+ review sites
Pricing model Free plan + paid Paid
Starting price — 39 CHF/site/mo
Free plan ✓ (best) —
Free trial 14 days 14 days
Free trial length 14 days 14 days · no card needed
Deployment Cloud, Browser extension Cloud
Platforms Web Web
Support Email, Live chat, Docs Email, Phone
Compliance GDPR GDPR
Integrations 17 integrations 20 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features REVIEWS.io 3/3 · re:spondelligent 3/3
Monitoring alerts ✓ ✓
AI response assistance ✓ ✓
Review display widgets ✓ ✓
Specs
Review sources REVIEWS.io, Google Local, Trustpilot, ReviewCentre, Houzz, Check-a-Trade, Yelp, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Salesforce, Highya, Etsy, TripAdvisor, ProductReview.com.au, Shopify App Store, Sitejabber, Idealo, Billiger.de, Trusted Shops, and custom third-party sites Google, TripAdvisor, Facebook, Yelp, Expedia, Booking.com, HolidayCheck, Agoda, Airbnb, Camping.info, Pincamp, OpenTable, Takeaway.com, Smood, Foodora, Talabat, Uber Eats, Zomato, Deliveroo, Trustpilot
Request channels Email_and_sms Multichannel
Location limit Not checked yet 1 locations
Our review
Pros
  • Free plan includes 25 review invites per month
  • Supports email, SMS, third-party review collection, and monitoring
  • Wide ecommerce, marketing, helpdesk, and social integrations
  • Monitors reviews across more than 100 platforms
  • AI-generated multilingual replies and eligible Google auto-publishing
  • Benchmarking, widgets, surveys, and multi-location collaboration
Cons
  • Free plan is limited to 25 review invites per month
  • API access and AI review replies are limited to Plus
  • Higher invite volumes require progressively higher paid tiers
  • The listed plan supports one location
  • Multi-location pricing is quote-based
  • Web access only, with annual billing for the listed plan
Our verdict

REVIEWS.io is a SaaS review management platform for ecommerce merchants, retailers, and teams responsible for marketing, customer experience, or brand reputation. It supports product and company reviews, verified feedback, photo and video…

Read the review →

re:spondelligent is review management software for restaurants, hotels, guest houses, campsites, and chains. It brings reviews from more than 100 platforms into one web application, with monitoring, alerts, analytics, sentiment analysis,…

Read the review →
  1. REVIEWS.ioReview Management Software 8.7Free plan · 14-day trial
  2. re:spondelligentReview Management Software 4.414-day trial

Strengths and trade-offs

  • REVIEWS.io — where it wins

    • Free plan includes 25 review invites per month
    • Supports email, SMS, third-party review collection, and monitoring
    • Wide ecommerce, marketing, helpdesk, and social integrations

    Where it doesn't

    • Free plan is limited to 25 review invites per month
    • API access and AI review replies are limited to Plus
    • Higher invite volumes require progressively higher paid tiers

  • re:spondelligent — where it wins

    • Monitors reviews across more than 100 platforms
    • AI-generated multilingual replies and eligible Google auto-publishing
    • Benchmarking, widgets, surveys, and multi-location collaboration

    Where it doesn't

    • The listed plan supports one location
    • Multi-location pricing is quote-based
    • Web access only, with annual billing for the listed plan

More comparisons

All review management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update