Head-to-head · Messenger Marketing Software
Respond.io vs Attentive
Respond.io leads on 1 check, Attentive on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreRespond.io · 7.0/10
- Most featuresRespond.io · 1 of 3
Respond.io scores higher on our rubric for messenger marketing software: 7.0 against 6.6 out of 10; our editors rank them #8 and #10.
Respond.io offers broadcast campaigns; Attentive doesn't publish it.
Respond.io is the better fit for advanced omnichannel workflow teams. Attentive is the better fit for enterprise SMS and lifecycle marketers.
- Respond.io fits best
Advanced omnichannel workflow teams
- Attentive fits best
Enterprise SMS and lifecycle marketers
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Side by side
| Feature | Respond.io 7.0/10 Visit ↗ | Attentive 6.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.0 | 6.6 |
| Ranking | #8 in Messenger Marketing Software | #10 in Messenger Marketing Software |
| Best for | Advanced omnichannel workflow teams | Enterprise SMS and lifecycle marketers |
| Pricing model | Paid | Paid |
| Starting price | $79/mo | Not published |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web | Web |
| Support | Live chat, Email, Docs · 24/7 | Email, Phone, Docs |
| Compliance | ISO 27001, GDPR, 2FA | SOC 2, GDPR, SSO/SAML, 2FA |
| Integrations | 20 integrations | 150+ integrations |
| Built for | Small business, Mid-market, Enterprise | Mid-market, Enterprise |
| Features Respond.io 1/3 · Attentive 0/3 | ||
| Automated workflows | Not published | Not published |
| Broadcast campaigns | ✓ (best) | Not published |
| Lead capture | Not published | Not published |
| Specs | ||
| Channel support | Not published | Not published |
| Contact limit | Not published | Not published |
| Analytics level | Not published | Not published |
| Our review | ||
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| Our verdict | Respond.io is a cloud customer conversation platform for mid-market B2C businesses managing high-volume conversations across marketing, sales, and support. It combines shared inboxes for messaging and email with AI Agents, configurable… Read the review → |
Attentive is a cloud-based messaging platform for consumer brands that need coordinated customer engagement across SMS, MMS, RCS, email, and push. Its audience includes enterprise SMS and lifecycle marketers managing subscriber… Read the review → |
Strengths and trade-offs
Respond.io — where it wins
- Omnichannel inbox spanning messaging and email conversations
- Visual Workflows with AI Agents, routing, and human takeover
- Broad CRM, automation, webhook, and developer integrations
Where it doesn't
- Starts at $79 per month with no free plan
- WhatsApp fees are charged separately by Meta
- Advanced automation and integrations require the Growth plan
Attentive — where it wins
- Supports SMS, MMS, RCS, email, and push campaigns
- Combines journeys, segmentation, two-way messaging, and analytics
- Connects commerce, customer, and marketing data through integrations and APIs
Where it doesn't
- Pricing requires a contact-sales conversation
- No free plan is offered
- The broad channel set may exceed the needs of SMS-only teams
- Respond.io7.0/10 · From $79/mo · 7-day trial
A capable omnichannel platform for teams that need automation, broadcasts, and handoff.
Visit Respond.ioFull verdict → - Attentive6.6/10 · Pricing on request
A cross-channel messaging suite for enterprise lifecycle marketing teams.
Visit AttentiveFull verdict →
More comparisons
All messenger marketing software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update