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Head-to-head · Computer Repair Shop Software

RepairShopr vs RepairShopCRM

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score RepairShopr #1 in Computer Repair Shop Software 9.3/10 14-day trial Free trial✓ 0 of 3 features Visit RepairShopr
RepairShopCRM #8 in Computer Repair Shop Software 8.1/10 Free plan Free plan✓ 3 of 3 features Visit RepairShopCRM

RepairShopr leads on 0 checks, RepairShopCRM on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRepairShopr · 9.3/10
  • Free planonly RepairShopCRM
  • Free trialonly RepairShopr
  • Most featuresRepairShopCRM · 3 of 3

RepairShopr scores higher on our rubric for computer repair shop software: 9.3 against 8.1 out of 10; our editors rank them #1 and #8.

RepairShopCRM offers free plan; RepairShopr doesn't.

RepairShopr is the better fit for established shops needing full PSA and billing. RepairShopCRM is the better fit for budget-conscious shops wanting AI-assisted workflows.

  • RepairShopr fits best

    Established shops needing full PSA and billing

  • RepairShopCRM fits best

    Budget-conscious shops wanting AI-assisted workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RepairShopr 9.3/10 Visit ↗ RepairShopCRM 8.1/10 Visit ↗
At a glance
Editor score 9.3 8.1
Ranking #1 in Computer Repair Shop Software #8 in Computer Repair Shop Software
Best for Established shops needing full PSA and billing Budget-conscious shops wanting AI-assisted workflows
Pricing model Paid Free plan + paid
Starting price $59.99/mo —
Free plan — ✓ (best)
Free trial 14 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Integrations 20 integrations 2 integrations
Built for Solo, Small business, Mid-market Solo, Small business, Mid-market
Features RepairShopr 0/3 · RepairShopCRM 3/3
Work order management Not checked yet ✓ (best)
Point of sale Not checked yet ✓ (best)
Inventory tracking Not checked yet ✓ (best)
Specs
Customer communications Not checked yet Email_and_sms
Mobile access Not checked yet Browser
Locations supported Not checked yet Not checked yet
Our review
Pros
  • Combines ticketing, estimates, invoicing, inventory, POS, and field jobs
  • Customer portal covers tickets, invoices, estimates, and account history
  • Integrates with QuickBooks, Xero, RMM tools, and remote-access apps
  • Tracks repair tickets alongside customer and device histories
  • Combines quotes, invoices, inventory and low-stock alerts
  • AI assists with diagnostic notes, customer messages and quote descriptions
Cons
  • Starter plans cap tickets and invoices at 75 per month
  • Starter includes one user account; larger plans include 10
  • Native remote monitoring is not clearly established
  • Point of sale is available only on the Established plan
  • Custom repair statuses and team management are limited to Established
  • The product is web-based rather than a separate desktop application
Our verdict

RepairShopr is cloud-based service management software for repair shops, IT consultants, and managed service providers. Its scope extends from CRM records and PSA ticketing to estimates, invoicing, recurring billing, inventory, point of…

Read the review →

RepairShopCRM is a cloud-based, browser-accessible management system for computer, phone and device repair businesses. Its ticket tracking follows jobs from intake to collection, while customer records retain device histories and…

Read the review →
  1. RepairShoprComputer Repair Shop Software 9.314-day trial
  2. RepairShopCRMComputer Repair Shop Software 8.1Free plan

Strengths and trade-offs

  • RepairShopr — where it wins

    • Combines ticketing, estimates, invoicing, inventory, POS, and field jobs
    • Customer portal covers tickets, invoices, estimates, and account history
    • Integrates with QuickBooks, Xero, RMM tools, and remote-access apps

    Where it doesn't

    • Starter plans cap tickets and invoices at 75 per month
    • Starter includes one user account; larger plans include 10
    • Native remote monitoring is not clearly established
  • RepairShopCRM — where it wins

    • Tracks repair tickets alongside customer and device histories
    • Combines quotes, invoices, inventory and low-stock alerts
    • AI assists with diagnostic notes, customer messages and quote descriptions

    Where it doesn't

    • Point of sale is available only on the Established plan
    • Custom repair statuses and team management are limited to Established
    • The product is web-based rather than a separate desktop application

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update