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Head-to-head · Computer Repair Shop Software

RepairShopCRM vs PC Repair Tracker

  • Updated Sep 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score RepairShopCRM #6 in Computer Repair Shop Software 7.2/10 Free plan Free plan✓ 3 of 3 features Visit RepairShopCRM
PC Repair Tracker #7 in Computer Repair Shop Software 7.1/10 Paid ✓ 3 of 3 features Visit site

RepairShopCRM leads on 1 check, PC Repair Tracker on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRepairShopCRM · 7.2/10
  • Free planonly RepairShopCRM

RepairShopCRM scores higher on our rubric for computer repair shop software: 7.2 against 7.1 out of 10; our editors rank them #6 and #7.

RepairShopCRM offers free plan; PC Repair Tracker doesn't publish it.

RepairShopCRM is the better fit for budget-conscious shops wanting AI-assisted workflows. PC Repair Tracker is the better fit for shops needing self-hosting and multi-store support.

  • RepairShopCRM fits best

    Budget-conscious shops wanting AI-assisted workflows

  • PC Repair Tracker fits best

    Shops needing self-hosting and multi-store support

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature RepairShopCRM 7.2/10 Visit ↗ PC Repair Tracker 7.1/10 Visit ↗
At a glance
Editor score 7.2 7.1
Ranking #6 in Computer Repair Shop Software #7 in Computer Repair Shop Software
Best for Budget-conscious shops wanting AI-assisted workflows Shops needing self-hosting and multi-store support
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud Cloud, Self-hosted, Browser extension
Platforms Web Web
Integrations 2 integrations 16 integrations
Built for Solo, Small business, Mid-market Small business
Features RepairShopCRM 3/3 · PC Repair Tracker 3/3
Work order management ✓ ✓
Point of sale ✓ ✓
Inventory tracking ✓ ✓
Specs
Customer communications Email_and_sms Email_and_sms
Mobile access Browser Browser
Locations supported Not published Not published
Our review
Pros
  • Tracks repair tickets alongside customer and device histories
  • Combines quotes, invoices, inventory and low-stock alerts
  • AI assists with diagnostic notes, customer messages and quote descriptions
  • Tracks repair work orders, recurring jobs, and customer and asset records.
  • Combines POS plugins with serial-number inventory and price tag printing.
  • Offers mobile web access, timeclock reporting, and multi-store support.
Cons
  • Point of sale is available only on the Established plan
  • Custom repair statuses and team management are limited to Established
  • The product is web-based rather than a separate desktop application
  • Built for small computer stores and repair shops, not a broad retail audience.
  • SMS notifications depend on listed SMS providers.
  • Requires shops to run it on their own web server when self-hosted.
Our verdict

RepairShopCRM is a cloud-based, browser-accessible management system for computer, phone and device repair businesses. Its ticket tracking follows jobs from intake to collection, while customer records retain device histories and…

Read the review →

PC Repair Tracker is a paid shop-management application for small computer stores and repair shops. Its repair workflow centers on work orders, with customer and asset records, recurring jobs, and a customer portal alongside point of sale…

Read the review →
  1. RepairShopCRMComputer Repair Shop Software 7.2Free plan
  2. PC Repair TrackerComputer Repair Shop Software 7.1Paid

Strengths and trade-offs

  • RepairShopCRM — where it wins

    • Tracks repair tickets alongside customer and device histories
    • Combines quotes, invoices, inventory and low-stock alerts
    • AI assists with diagnostic notes, customer messages and quote descriptions

    Where it doesn't

    • Point of sale is available only on the Established plan
    • Custom repair statuses and team management are limited to Established
    • The product is web-based rather than a separate desktop application

  • PC Repair Tracker — where it wins

    • Tracks repair work orders, recurring jobs, and customer and asset records.
    • Combines POS plugins with serial-number inventory and price tag printing.
    • Offers mobile web access, timeclock reporting, and multi-store support.

    Where it doesn't

    • Built for small computer stores and repair shops, not a broad retail audience.
    • SMS notifications depend on listed SMS providers.
    • Requires shops to run it on their own web server when self-hosted.

More comparisons

All computer repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update