RepairShopCRM vs HelloClient

RepairShopCRM7.2Visit HelloClient7.1Visit

Higher score RepairShopCRM #6 in Computer Repair Shop Software 7.2/10 Free plan Free plan✓ 3 of 3 features Visit RepairShopCRM

vs

HelloClient #8 in Computer Repair Shop Software 7.1/10 From $15/mo · 14-day trial ✓ 3 of 3 features Visit HelloClient

• RepairShopCRM fits best

  Budget-conscious shops wanting AI-assisted workflows

• HelloClient fits best

  Small teams seeking a clear monthly cost

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature	RepairShopCRM 7.2/10 Visit ↗	HelloClient 7.1/10 Visit ↗
At a glance
Editor score	7.2	7.1
Ranking	#6 in Computer Repair Shop Software	#8 in Computer Repair Shop Software
Best for	Budget-conscious shops wanting AI-assisted workflows	Small teams seeking a clear monthly cost
Pricing model	Free plan + paid	Paid
Starting price	Not published	$15/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud	Cloud, Desktop, Mobile
Platforms	Web	Web, Windows, macOS, iOS, Android
Integrations	2 integrations	3 integrations
Built for	Solo, Small business, Mid-market	Small business
Features RepairShopCRM 3/3 · HelloClient 3/3
Work order management	✓	✓
Point of sale	✓	✓
Inventory tracking	✓	✓
Specs
Customer communications	Email_and_sms	Email_and_sms
Mobile access	Browser	Not published
Locations supported	Not published	1
Our review
Pros	Tracks repair tickets alongside customer and device histories Combines quotes, invoices, inventory and low-stock alerts AI assists with diagnostic notes, customer messages and quote descriptions	Tracks repair orders with device details, attachments and customer history Combines parts inventory, stock movements and accessory sales Provides payroll calculations, repair documents and financial reports
Cons	Point of sale is available only on the Established plan Custom repair statuses and team management are limited to Established The product is web-based rather than a separate desktop application	Verified integrations are limited to SMS providers, messengers and an IMEI database No free plan; continued access requires a paid plan after the 14-day trial Listed plans offer the same features, so the plan distinction is unclear
Our verdict	RepairShopCRM is a cloud-based, browser-accessible management system for computer, phone and device repair businesses. Its ticket tracking follows jobs from intake to collection, while customer records retain device histories and… Read the review →	HelloClient is a cloud CRM for computer repair workshops, aimed at small teams handling repair orders, customer records and parts in one system. Staff can record device details, photos and files on orders, track status, and retain a repair… Read the review →

Strengths and trade-offs

• RepairShopCRM — where it wins

  • Tracks repair tickets alongside customer and device histories
  • Combines quotes, invoices, inventory and low-stock alerts
  • AI assists with diagnostic notes, customer messages and quote descriptions

  Where it doesn't

  • Point of sale is available only on the Established plan
  • Custom repair statuses and team management are limited to Established
  • The product is web-based rather than a separate desktop application

• HelloClient — where it wins

  • Tracks repair orders with device details, attachments and customer history
  • Combines parts inventory, stock movements and accessory sales
  • Provides payroll calculations, repair documents and financial reports

  Where it doesn't

  • Verified integrations are limited to SMS providers, messengers and an IMEI database
  • No free plan; continued access requires a paid plan after the 14-day trial
  • Listed plans offer the same features, so the plan distinction is unclear

• RepairShopCRM7.2/10 · Free plan

  A free repair-management starting point with AI-assisted workflows and paid upgrades.

  Visit RepairShopCRMFull verdict →
• HelloClient7.1/10 · From $15/mo · 14-day trial

  Repair-shop tools across web, desktop and mobile, starting at $15 per location monthly.

  Visit HelloClientFull verdict →