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Head-to-head · Conversational AI Survey Platforms

Qualitati vs Listen Labs

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Qualitati #2 in Conversational AI Survey Platforms 8.7/10 Free plan Free plan✓ 0 of 4 features Visit Qualitati
Listen Labs #4 in Conversational AI Survey Platforms 8.5/10 Pricing on request ✓ 0 of 4 features Visit Listen Labs

Qualitati leads on 0 checks, Listen Labs on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQualitati · 8.7/10
  • Free planonly Qualitati

Qualitati scores higher on our rubric for conversational ai survey platforms: 8.7 against 8.5 out of 10; our editors rank them #2 and #4.

Qualitati is the better fit for researchers seeking affordable, deep qualitative analysis. Listen Labs is the better fit for global research teams needing multilingual interviews.

  • Qualitati fits best

    Researchers seeking affordable, deep qualitative analysis

  • Listen Labs fits best

    Global research teams needing multilingual interviews

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Qualitati 8.7/10 Visit ↗ Listen Labs 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #2 in Conversational AI Survey Platforms #4 in Conversational AI Survey Platforms
Best for Researchers seeking affordable, deep qualitative analysis Global research teams needing multilingual interviews
Pricing model Free plan + paid Paid
Starting price €90/yr Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Phone · 24/7 Email, Docs
Compliance GDPR SOC 2, GDPR
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Qualitati 0/4 · Listen Labs 0/4
Adaptive follow-ups Not checked yet Not checked yet
AI question generation Not checked yet Not checked yet
Voice surveys Not checked yet Not checked yet
Multilingual surveys Not checked yet Not checked yet
Specs
Response limit Not checked yet Not checked yet
Supported languages Not checked yet Not checked yet
Export formats Not checked yet Not checked yet
Our review
Pros
  • Combines adaptive surveys, text and voice interviews, and focus groups.
  • Analyzes up to 100 transcripts with thematic analysis and QDA coding.
  • Supports 10 languages and includes synthetic research tools.
  • Adaptive follow-up questions support AI-moderated interviews.
  • Recruit participants globally or from customer contact lists.
  • Traceable findings, highlight reels, and presentations aid synthesis.
Cons
  • Integrations are limited.
  • The free plan's 30 monthly credits are non-cumulative.
  • Organization plans use custom pricing.
  • Pricing requires contact with sales.
  • Focuses on qualitative research rather than broad survey workflows.
  • Mobile operating systems are not specified.
Our verdict

Qualitati is a web-based qualitative research platform for universities, research companies, market researchers, and UX teams. It brings conversational surveys with adaptive follow-ups and branching together with AI-moderated text and…

Read the review →

Listen Labs is a qualitative research platform for research, product, marketing, and insights teams. It supports studies such as concept and prototype testing, creative and usability testing, brand tracking, consumer journey mapping, and…

Read the review →
  1. QualitatiConversational AI Survey Platforms 8.7Free plan
  2. Listen LabsConversational AI Survey Platforms 8.5Pricing on request

Strengths and trade-offs

  • Qualitati — where it wins

    • Combines adaptive surveys, text and voice interviews, and focus groups.
    • Analyzes up to 100 transcripts with thematic analysis and QDA coding.
    • Supports 10 languages and includes synthetic research tools.

    Where it doesn't

    • Integrations are limited.
    • The free plan's 30 monthly credits are non-cumulative.
    • Organization plans use custom pricing.

  • Listen Labs — where it wins

    • Adaptive follow-up questions support AI-moderated interviews.
    • Recruit participants globally or from customer contact lists.
    • Traceable findings, highlight reels, and presentations aid synthesis.

    Where it doesn't

    • Pricing requires contact with sales.
    • Focuses on qualitative research rather than broad survey workflows.
    • Mobile operating systems are not specified.
  • Qualitati8.7/10 · Free plan

    A broad qualitative research toolkit with conversational surveys, voice interviews, and coding.

    Visit QualitatiFull verdict →
  • Listen Labs8.5/10 · Pricing on request

    Run adaptive multilingual interviews and turn findings into traceable research deliverables.

    Visit Listen LabsFull verdict →

More comparisons

All conversational AI survey platforms comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update