QDA Miner vs Chattermill

QDA Miner8.4Visit Chattermill8.1Visit

Higher score QDA Miner #5 in Text Analysis Software 8.4/10 14-day trial Free trial✓ 2 of 3 features Visit QDA Miner

vs

Chattermill #7 in Text Analysis Software 8.1/10 Pricing on request ✓ 1 of 3 features Visit Chattermill

• QDA Miner fits best

  Qualitative teams needing coding plus text analytics

• Chattermill fits best

  Enterprises analyzing customer feedback at scale

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	QDA Miner 8.4/10 Visit ↗	Chattermill 8.1/10 Visit ↗
At a glance
Editor score	8.4	8.1
Ranking	#5 in Text Analysis Software	#7 in Text Analysis Software
Best for	Qualitative teams needing coding plus text analytics	Enterprises analyzing customer feedback at scale
Pricing model	Paid	Paid
Starting price	14-day trial	Pricing on request
Free plan	—	Not checked yet
Free trial	14 days	—
Deployment	Desktop	Cloud
Platforms	Windows, macOS, Linux	Web
Support	Email, Phone, Docs	Email, Live chat, Docs
Integrations	20 integrations	65+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features QDA Miner 2/3 · Chattermill 1/3
Sentiment analysis	✓	✓
Topic modeling	Not checked yet	Not checked yet
Entity extraction	✓ (best)	Not checked yet
Specs
Supported languages	68	Not checked yet
Text input sources	Not checked yet	Not checked yet
Export formats	Not checked yet	Not checked yet
Our review
Pros	Imports documents, survey data, email and visual materials Combines manual coding with AI-assisted retrieval and thematic analysis Supports team project merging, synchronization and inter-rater assessment	Combines feedback from surveys, reviews, social, support conversations, and calls Connects themes and sentiment to business metrics, with alerts for anomalies Integrates with CX tools, data platforms, and AI agents
Cons	Desktop deployment may not suit teams seeking a cloud-native workflow Paid product; the trial has post-trial limitations Its broad analysis toolkit may be more than teams need for simple coding	Custom pricing requires a conversation with sales Mid-market and enterprise focus may not suit smaller teams Broad feedback analysis may be more than teams with narrow needs require
Our verdict	QDA Miner is desktop qualitative data analysis software from Provalis Research for researchers working with interviews, focus groups, legal documents, articles, open-ended responses and visual materials. It brings source import, coding,… Read the review →	Chattermill brings customer feedback from surveys, reviews, social media, support conversations, calls, and other channels into one analysis workflow. CX, Voice of Customer, product, support, and operations teams can use AI classification… Read the review →

Strengths and trade-offs

• QDA Miner — where it wins

  • Imports documents, survey data, email and visual materials
  • Combines manual coding with AI-assisted retrieval and thematic analysis
  • Supports team project merging, synchronization and inter-rater assessment

  Where it doesn't

  • Desktop deployment may not suit teams seeking a cloud-native workflow
  • Paid product; the trial has post-trial limitations
  • Its broad analysis toolkit may be more than teams need for simple coding

• Chattermill — where it wins

  • Combines feedback from surveys, reviews, social, support conversations, and calls
  • Connects themes and sentiment to business metrics, with alerts for anomalies
  • Integrates with CX tools, data platforms, and AI agents

  Where it doesn't

  • Custom pricing requires a conversation with sales
  • Mid-market and enterprise focus may not suit smaller teams
  • Broad feedback analysis may be more than teams with narrow needs require

• QDA Miner8.4/10 · 14-day trial

  A desktop research workbench combining qualitative coding with AI-assisted text analysis.

  Visit QDA MinerFull verdict →
• Chattermill8.1/10 · Pricing on request

  Unifies feedback analysis across channels, with custom pricing aimed at mid-market and enterprise teams.

  Visit ChattermillFull verdict →