SAS Visual Text Analytics vs Chattermill

SAS Visual Text Analytics9.1Visit Chattermill8.1Visit

Higher score SAS Visual Text Analytics #2 in Text Analysis Software 9.1/10 Pricing on request ✓ 3 of 3 features Visit SAS

vs

Chattermill #7 in Text Analysis Software 8.1/10 Pricing on request ✓ 1 of 3 features Visit Chattermill

• SAS Visual Text Analytics fits best

  Large organizations building text analytics workflows

• Chattermill fits best

  Enterprises analyzing customer feedback at scale

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Side by side

Feature	SAS Visual Text Analytics 9.1/10 Visit ↗	Chattermill 8.1/10 Visit ↗
At a glance
Editor score	9.1	8.1
Ranking	#2 in Text Analysis Software	#7 in Text Analysis Software
Best for	Large organizations building text analytics workflows	Enterprises analyzing customer feedback at scale
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features SAS Visual Text Analytics 3/3 · Chattermill 1/3
Sentiment analysis	✓	✓
Topic modeling	✓ (best)	Not checked yet
Entity extraction	✓ (best)	Not checked yet
Specs
Supported languages	Not checked yet	Not checked yet
Text input sources	Not checked yet	Not checked yet
Export formats	Not checked yet	Not checked yet
Our review
Pros	Combines parsing, sentiment, topics, classification and entity extraction Visual interfaces support creation and management of text models Integrates results with broader SAS analytics workflows	Combines feedback from surveys, reviews, social, support conversations, and calls Connects themes and sentiment to business metrics, with alerts for anomalies Integrates with CX tools, data platforms, and AI agents
Cons	Designed for SAS Viya environments rather than a standalone open-source stack Sales-led purchasing may require direct vendor engagement Enterprise-oriented scope may exceed the needs of small teams	Custom pricing requires a conversation with sales Mid-market and enterprise focus may not suit smaller teams Broad feedback analysis may be more than teams with narrow needs require
Our verdict	SAS Visual Text Analytics is text-analysis software within the SAS platform, built for organizations working with large collections of unstructured content. It applies linguistic processing and machine-learning techniques to customer… Read the review →	Chattermill brings customer feedback from surveys, reviews, social media, support conversations, calls, and other channels into one analysis workflow. CX, Voice of Customer, product, support, and operations teams can use AI classification… Read the review →

Strengths and trade-offs

• SAS Visual Text Analytics — where it wins

  • Combines parsing, sentiment, topics, classification and entity extraction
  • Visual interfaces support creation and management of text models
  • Integrates results with broader SAS analytics workflows

  Where it doesn't

  • Designed for SAS Viya environments rather than a standalone open-source stack
  • Sales-led purchasing may require direct vendor engagement
  • Enterprise-oriented scope may exceed the needs of small teams

• Chattermill — where it wins

  • Combines feedback from surveys, reviews, social, support conversations, and calls
  • Connects themes and sentiment to business metrics, with alerts for anomalies
  • Integrates with CX tools, data platforms, and AI agents

  Where it doesn't

  • Custom pricing requires a conversation with sales
  • Mid-market and enterprise focus may not suit smaller teams
  • Broad feedback analysis may be more than teams with narrow needs require

• SAS Visual Text Analytics9.1/10 · Pricing on request

  An enterprise text-analysis suite for modeling, classification and SAS workflow integration.

  Visit SASFull verdict →
• Chattermill8.1/10 · Pricing on request

  Unifies feedback analysis across channels, with custom pricing aimed at mid-market and enterprise teams.

  Visit ChattermillFull verdict →