Chattermill vs Dedoose

Chattermill8.1Visit Dedoose8.0Visit

Higher score Chattermill #7 in Text Analysis Software 8.1/10 Pricing on request ✓ 1 of 3 features Visit Chattermill

vs

Dedoose #8 in Text Analysis Software 8.0/10 30-day trial Free trial✓ 0 of 3 features Visit Dedoose

• Chattermill fits best

  Enterprises analyzing customer feedback at scale

• Dedoose fits best

  Qualitative researchers seeking collaboration on a budget

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Side by side

Feature	Chattermill 8.1/10 Visit ↗	Dedoose 8.0/10 Visit ↗
At a glance
Editor score	8.1	8.0
Ranking	#7 in Text Analysis Software	#8 in Text Analysis Software
Best for	Enterprises analyzing customer feedback at scale	Qualitative researchers seeking collaboration on a budget
Pricing model	Paid	Paid
Starting price	Pricing on request	$12.95/mo
Free plan	Not checked yet	—
Free trial	—	30 days
Deployment	Cloud	Cloud, Desktop
Platforms	Web	Windows, macOS, Linux
Support	Email, Live chat, Docs	Email, Tickets, Docs
Compliance	SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR, HIPAA
Integrations	65+ integrations	1 integrations
Built for	Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Chattermill 1/3 · Dedoose 0/3
Sentiment analysis	✓ (best)	Not checked yet
Topic modeling	Not checked yet	Not checked yet
Entity extraction	Not checked yet	Not checked yet
Specs
Supported languages	Not checked yet	Not checked yet
Text input sources	Not checked yet	Not checked yet
Export formats	Not checked yet	Not checked yet
Our review
Pros	Combines feedback from surveys, reviews, social, support conversations, and calls Connects themes and sentiment to business metrics, with alerts for anomalies Integrates with CX tools, data platforms, and AI agents	Analyzes documents, surveys, audio, video, images, and PDFs Combines coding, visualizations, and text analytics charts Includes real-time collaboration and role-based project permissions
Cons	Custom pricing requires a conversation with sales Mid-market and enterprise focus may not suit smaller teams Broad feedback analysis may be more than teams with narrow needs require	No free plan Automated text analysis is less extensive than its coding and collaboration tools Student and Individual plans charge per active month
Our verdict	Chattermill brings customer feedback from surveys, reviews, social media, support conversations, calls, and other channels into one analysis workflow. CX, Voice of Customer, product, support, and operations teams can use AI classification… Read the review →	Dedoose is a research and evaluation application for qualitative, quantitative, and mixed-methods projects. It is aimed at researchers working with interviews, focus groups, documents, surveys, and multimedia, including academic, market… Read the review →

Strengths and trade-offs

• Chattermill — where it wins

  • Combines feedback from surveys, reviews, social, support conversations, and calls
  • Connects themes and sentiment to business metrics, with alerts for anomalies
  • Integrates with CX tools, data platforms, and AI agents

  Where it doesn't

  • Custom pricing requires a conversation with sales
  • Mid-market and enterprise focus may not suit smaller teams
  • Broad feedback analysis may be more than teams with narrow needs require

• Dedoose — where it wins

  • Analyzes documents, surveys, audio, video, images, and PDFs
  • Combines coding, visualizations, and text analytics charts
  • Includes real-time collaboration and role-based project permissions

  Where it doesn't

  • No free plan
  • Automated text analysis is less extensive than its coding and collaboration tools
  • Student and Individual plans charge per active month

• Chattermill8.1/10 · Pricing on request

  Unifies feedback analysis across channels, with custom pricing aimed at mid-market and enterprise teams.

  Visit ChattermillFull verdict →
• Dedoose8.0/10 · 30-day trial

  Mixed-methods coding and collaboration, with a 30-day trial and paid plans from $12.95 per active month.

  Visit DedooseFull verdict →