PagerDuty vs OneUptime

PagerDuty9.2Visit OneUptime8.5Visit

Higher score PagerDuty #3 in IT Incident Management Software 9.2/10 Free plan · 14-day trial Free planFree trial✓ 5 of 5 features Visit PagerDuty

vs

OneUptime #10 in IT Incident Management Software 8.5/10 Free plan · 14-day trial Free planFree trial✓ 4 of 5 features Visit OneUptime

• PagerDuty fits best

  Mature teams needing extensive integrations

• OneUptime fits best

  Open-source teams wanting broad incident basics

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Side by side

Feature	PagerDuty 9.2/10 Visit ↗	OneUptime 8.5/10 Visit ↗
At a glance
Editor score	9.2	8.5
Ranking	#3 in IT Incident Management Software	#10 in IT Incident Management Software
Best for	Mature teams needing extensive integrations	Open-source teams wanting broad incident basics
Pricing model	Free plan + paid	Free plan + paid
Starting price	$21/user/mo (best)	$22/user/mo
Free plan	✓	✓
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web
Support	Email, Docs, Community	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, ISO 27001, PCI DSS	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML
Integrations	750+ integrations	5,000+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features PagerDuty 5/5 · OneUptime 4/5
On-call scheduling	✓	✓
Escalation policies	✓	✓
Post-incident reviews	✓	✓
Stakeholder updates	✓	✓
ChatOps incident actions	✓ (best)	Not checked yet
Specs
Status page	Advanced	Basic
Our review
Pros	750+ integrations, APIs, Slack, and Microsoft Teams workflows On-call schedules, escalation policies, and guided incident remediation Status pages, stakeholder updates, and post-incident reviews	Incident timelines, postmortems, on-call, and escalation policies Status pages, stakeholder updates, and ChatOps incident actions Hosted or self-hosted deployment with API and Terraform/OpenTofu support
Cons	Advanced capabilities are distributed across multiple paid tiers Professional and Business pricing requires annual billing The breadth may exceed the needs of teams seeking a narrow tool	Verified integrations center on Slack, Microsoft Teams, API, and Terraform/OpenTofu Scale and Enterprise are needed for advanced access controls and SSO Enterprise features, data residency, and deployment options use custom terms
Our verdict	PagerDuty is a SaaS incident management and operations platform for developers, DevOps, ITOps, reliability engineers, security teams, customer success teams, and business stakeholders. It combines on-call scheduling and rotations,… Read the review →	OneUptime is an open-source observability and incident-management platform for teams monitoring infrastructure, coordinating on-call response, and communicating service status. It supports hosted and self-hosted deployment, with incident… Read the review →

Strengths and trade-offs

• PagerDuty — where it wins

  • 750+ integrations, APIs, Slack, and Microsoft Teams workflows
  • On-call schedules, escalation policies, and guided incident remediation
  • Status pages, stakeholder updates, and post-incident reviews

  Where it doesn't

  • Advanced capabilities are distributed across multiple paid tiers
  • Professional and Business pricing requires annual billing
  • The breadth may exceed the needs of teams seeking a narrow tool

• OneUptime — where it wins

  • Incident timelines, postmortems, on-call, and escalation policies
  • Status pages, stakeholder updates, and ChatOps incident actions
  • Hosted or self-hosted deployment with API and Terraform/OpenTofu support

  Where it doesn't

  • Verified integrations center on Slack, Microsoft Teams, API, and Terraform/OpenTofu
  • Scale and Enterprise are needed for advanced access controls and SSO
  • Enterprise features, data residency, and deployment options use custom terms

• PagerDuty9.2/10 · Free plan · 14-day trial

  A mature incident platform with broad integrations, on-call depth, and status-page workflows.

  Visit PagerDutyFull verdict →
• OneUptime8.5/10 · Free plan · 14-day trial

  A broad incident-management toolkit with open-source deployment and a free plan.

  Visit OneUptimeFull verdict →