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Head-to-head · Session Replay Software

OpenReplay vs Heap

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score OpenReplay #1 in Session Replay Software 9.4/10 Free plan · 7-day trial Free planFree trial✓ 0 of 2 features Visit OpenReplay
Heap #5 in Session Replay Software 9.0/10 Free plan Free plan✓ 0 of 2 features Visit Heap

OpenReplay leads on 0 checks, Heap on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenReplay · 9.4/10
  • Free planboth
  • Free trialonly OpenReplay

OpenReplay scores higher on our rubric for session replay software: 9.4 against 9.0 out of 10; our editors rank them #1 and #5.

OpenReplay is the better fit for developers needing open-source, self-hosted replay. Heap is the better fit for analytics teams prioritizing automatic event capture.

  • OpenReplay fits best

    Developers needing open-source, self-hosted replay

  • Heap fits best

    Analytics teams prioritizing automatic event capture

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Side by side

Feature OpenReplay 9.4/10 Visit ↗ Heap 9.0/10 Visit ↗
At a glance
Editor score 9.4 9.0
Ranking #1 in Session Replay Software #5 in Session Replay Software
Best for Developers needing open-source, self-hosted replay Analytics teams prioritizing automatic event capture
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial 7 days —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Mobile
Platforms Web, iOS, Android, Chrome extension Web, iOS, Android, macOS
Support Community, Docs Email, Community, Docs
Compliance SOC 2, GDPR, SSO/SAML SOC 2, ISO 27001, GDPR, SSO/SAML
Integrations 10 integrations 14 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features OpenReplay 0/2 · Heap 0/2
Error context Not checked yet Not checked yet
User feedback tools Not checked yet Not checked yet
Specs
Capture platforms Not checked yet Not checked yet
Session limit Not checked yet Not checked yet
Replay retention Not checked yet Not checked yet
Privacy controls Not checked yet Not checked yet
Our review
Pros
  • Open-source plan supports self-hosted deployment at $0
  • Developer diagnostics include network, errors, and performance context
  • Replay, heatmaps, funnels, APIs, and mobile capture in one platform
  • Automatically captures clicks, pageviews, forms, and change events
  • Combines funnels, journeys, retention, ecommerce, and session replay
  • Supports web, iOS, Android, APIs, and cross-device identity
Cons
  • Open-Source requires a self-hosted deployment
  • Enterprise pricing is custom rather than fixed
  • Dedicated data retention is customized by plan
  • Paid tiers use estimate or custom session pricing
  • Session Replay is an add-on on the Pro plan
  • Free data history is limited to 6 months
Our verdict

OpenReplay is an open-source platform for session replay, product analytics, heatmaps, co-browsing, and debugging. It is aimed at engineering, product, support, and design teams that need to understand user interactions across web and…

Read the review →

Heap is a digital insights and product analytics platform for teams that need to understand how customers use websites and applications. It is suited to analytics, product, ecommerce, and growth teams working across web and mobile…

Read the review →
  1. OpenReplaySession Replay Software 9.4Free plan · 7-day trial
  2. HeapSession Replay Software 9.0Free plan

Strengths and trade-offs

  • OpenReplay — where it wins

    • Open-source plan supports self-hosted deployment at $0
    • Developer diagnostics include network, errors, and performance context
    • Replay, heatmaps, funnels, APIs, and mobile capture in one platform

    Where it doesn't

    • Open-Source requires a self-hosted deployment
    • Enterprise pricing is custom rather than fixed
    • Dedicated data retention is customized by plan

  • Heap — where it wins

    • Automatically captures clicks, pageviews, forms, and change events
    • Combines funnels, journeys, retention, ecommerce, and session replay
    • Supports web, iOS, Android, APIs, and cross-device identity

    Where it doesn't

    • Paid tiers use estimate or custom session pricing
    • Session Replay is an add-on on the Pro plan
    • Free data history is limited to 6 months
  • OpenReplay9.4/10 · Free plan · 7-day trial

    A broad replay and debugging toolkit for teams that want open-source deployment.

    Visit OpenReplayFull verdict →
  • Heap9.0/10 · Free plan

    A broad analytics platform with automatic capture and replay search, but paid pricing is custom.

    Visit HeapFull verdict →

More comparisons

All session replay software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update