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Head-to-head · Session Replay Software

Heap vs Rejourney

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Heap #5 in Session Replay Software 9.0/10 Free plan Free plan✓ 0 of 2 features Visit Heap
Rejourney #8 in Session Replay Software 8.7/10 Free plan Free plan✓ 1 of 2 features Visit Rejourney

Heap leads on 0 checks, Rejourney on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHeap · 9.0/10
  • Free planboth
  • Most featuresRejourney · 1 of 2

Heap scores higher on our rubric for session replay software: 9.0 against 8.7 out of 10; our editors rank them #5 and #8.

Heap is the better fit for analytics teams prioritizing automatic event capture. Rejourney is the better fit for budget-conscious web and mobile teams.

  • Heap fits best

    Analytics teams prioritizing automatic event capture

  • Rejourney fits best

    Budget-conscious web and mobile teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Heap 9.0/10 Visit ↗ Rejourney 8.7/10 Visit ↗
At a glance
Editor score 9.0 8.7
Ranking #5 in Session Replay Software #8 in Session Replay Software
Best for Analytics teams prioritizing automatic event capture Budget-conscious web and mobile teams
Pricing model Free plan + paid Free plan + paid
Starting price — $15/mo
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted
Platforms Web, iOS, Android, macOS Web, iOS, Android
Support Email, Community, Docs Email, Docs
Compliance SOC 2, ISO 27001, GDPR, SSO/SAML GDPR, 2FA
Integrations 14 integrations 15 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Heap 0/2 · Rejourney 1/2
Error context Not checked yet ✓ (best)
User feedback tools Not checked yet Not checked yet
Specs
Capture platforms Not checked yet Both
Session limit Not checked yet 100000 sessions/mo
Replay retention Not checked yet 30 days
Privacy controls Not checked yet Advanced
Our review
Pros
  • Automatically captures clicks, pageviews, forms, and change events
  • Combines funnels, journeys, retention, ecommerce, and session replay
  • Supports web, iOS, Android, APIs, and cross-device identity
  • Replay for web, iOS, Android, React Native, Flutter, and Expo
  • Funnels, heatmaps, errors, crashes, ANRs, and network context
  • Self-hosted deployment plus AI funnel and GitHub fix suggestions
Cons
  • Paid tiers use estimate or custom session pricing
  • Session Replay is an add-on on the Pro plan
  • Free data history is limited to 6 months
  • Free retention is limited to 7 days
  • Growth is limited to 100,000 session replays per month
  • Enterprise pricing and allowances are customized
Our verdict

Heap is a digital insights and product analytics platform for teams that need to understand how customers use websites and applications. It is suited to analytics, product, ecommerce, and growth teams working across web and mobile…

Read the review →

Rejourney combines session replay and product analytics for web and mobile applications. It records browser and native app sessions, then connects them with events, funnels, heatmaps, network requests, errors, crashes, ANRs, device…

Read the review →
  1. HeapSession Replay Software 9.0Free plan
  2. RejourneySession Replay Software 8.7Free plan

Strengths and trade-offs

  • Heap — where it wins

    • Automatically captures clicks, pageviews, forms, and change events
    • Combines funnels, journeys, retention, ecommerce, and session replay
    • Supports web, iOS, Android, APIs, and cross-device identity

    Where it doesn't

    • Paid tiers use estimate or custom session pricing
    • Session Replay is an add-on on the Pro plan
    • Free data history is limited to 6 months

  • Rejourney — where it wins

    • Replay for web, iOS, Android, React Native, Flutter, and Expo
    • Funnels, heatmaps, errors, crashes, ANRs, and network context
    • Self-hosted deployment plus AI funnel and GitHub fix suggestions

    Where it doesn't

    • Free retention is limited to 7 days
    • Growth is limited to 100,000 session replays per month
    • Enterprise pricing and allowances are customized
  • Heap9.0/10 · Free plan

    A broad analytics platform with automatic capture and replay search, but paid pricing is custom.

    Visit HeapFull verdict →
  • Rejourney8.7/10 · Free plan

    A low-cost option for web and mobile replay with diagnostics, funnels, and self-hosting.

    Visit RejourneyFull verdict →

More comparisons

All session replay software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update