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Head-to-head · ServiceNow Marketplace Apps

Okta Integration for ServiceNow vs PagerDuty

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Okta Integration for ServiceNow #6 in ServiceNow Marketplace Apps 8.4/10 Pricing on request ✓ 0 of 4 features Visit Okta
PagerDuty #8 in ServiceNow Marketplace Apps 8.0/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit PagerDuty

Okta Integration for ServiceNow leads on 0 checks, PagerDuty on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOkta Integration for ServiceNow · 8.4/10
  • Free planonly PagerDuty
  • Free trialonly PagerDuty

Okta Integration for ServiceNow scores higher on our rubric for servicenow marketplace apps: 8.4 against 8.0 out of 10; our editors rank them #6 and #8.

Okta Integration for ServiceNow is the better fit for organizations provisioning ServiceNow access with Okta. PagerDuty is the better fit for teams coordinating on-call response with ServiceNow.

  • Okta Integration for ServiceNow fits best

    Organizations provisioning ServiceNow access with Okta

  • PagerDuty fits best

    Teams coordinating on-call response with ServiceNow

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Okta Integration for ServiceNow 8.4/10 Visit ↗ PagerDuty 8.0/10 Visit ↗
At a glance
Editor score 8.4 8.0
Ranking #6 in ServiceNow Marketplace Apps #8 in ServiceNow Marketplace Apps
Best for Organizations provisioning ServiceNow access with Okta Teams coordinating on-call response with ServiceNow
Pricing model Paid Free plan + paid
Starting price Pricing on request $21/user/mo
Free plan Not checked yet ✓ (best)
Free trial — 14 days
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Integrations 1 integrations 750+ integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Okta Integration for ServiceNow 0/4 · PagerDuty 0/4
Mobile support Not checked yet Not checked yet
Workflow automation Not checked yet Not checked yet
REST API Not checked yet Not checked yet
Free trial Not checked yet Not checked yet
Specs
App type Integration Not checked yet
Supported ServiceNow areas ServiceNow Not checked yet
Our review
Pros
  • Provides single sign-on for ServiceNow through Okta.
  • Supports user provisioning, deprovisioning, and lifecycle management.
  • Centralizes access administration and Okta-based authentication policies.
  • Routes incidents through on-call schedules and automated escalation policies
  • Supports mobile response and Slack and Microsoft Teams collaboration
  • Free plan includes 1 schedule, 1 escalation policy, and 750+ integrations
Cons
  • Focused on ServiceNow rather than a broad marketplace app.
  • Pricing and availability depend on the Okta subscription.
  • The listed integration scope covers ServiceNow only.
  • Free plan is limited to up to 5 users per month
  • Advanced ITSM integrations are listed with the Business plan
  • Some status-page options are add-ons or plan-gated
Our verdict

Okta Integration for ServiceNow connects ServiceNow with Okta’s identity platform, bringing sign-on and identity lifecycle capabilities into Okta’s access administration. It is intended for organizations that want to standardize…

Read the review →

PagerDuty is an incident management platform for IT operations, SRE, and developer teams coordinating response to alerts. It routes incidents to on-call responders through schedules and escalation policies, then supports coordination with…

Read the review →
  1. Okta Integration for ServiceNowServiceNow Marketplace Apps 8.4Pricing on request
  2. PagerDutyServiceNow Marketplace Apps 8.0Free plan · 14-day trial

Strengths and trade-offs

  • Okta Integration for ServiceNow — where it wins

    • Provides single sign-on for ServiceNow through Okta.
    • Supports user provisioning, deprovisioning, and lifecycle management.
    • Centralizes access administration and Okta-based authentication policies.

    Where it doesn't

    • Focused on ServiceNow rather than a broad marketplace app.
    • Pricing and availability depend on the Okta subscription.
    • The listed integration scope covers ServiceNow only.

  • PagerDuty — where it wins

    • Routes incidents through on-call schedules and automated escalation policies
    • Supports mobile response and Slack and Microsoft Teams collaboration
    • Free plan includes 1 schedule, 1 escalation policy, and 750+ integrations

    Where it doesn't

    • Free plan is limited to up to 5 users per month
    • Advanced ITSM integrations are listed with the Business plan
    • Some status-page options are add-ons or plan-gated
  • Okta Integration for ServiceNow8.4/10 · Pricing on request

    A focused Okta integration for managing ServiceNow sign-on and user access.

    Visit OktaFull verdict →
  • PagerDuty8.0/10 · Free plan · 14-day trial

    PagerDuty combines on-call routing, incident coordination, and status pages with a ServiceNow integration.

    Visit PagerDutyFull verdict →

More comparisons

All ServiceNow marketplace apps comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update