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Head-to-head · Self-Service Password Reset Software

Microsoft Entra self-service password reset vs FastPass SSPR

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side

Microsoft Entra self-service password reset leads on 1 check, FastPass SSPR on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Free planonly Microsoft Entra self-service password reset
  • Most featuresMicrosoft Entra self-service password reset · 1 of 2

Microsoft Entra self-service password reset and FastPass SSPR score identically on our rubric (7.9 out of 10) for self-service password reset software; Microsoft Entra self-service password reset sits at #5 and FastPass SSPR at #7 in our editorial ranking, so the choice comes down to fit.

Microsoft Entra self-service password reset offers free plan; FastPass SSPR doesn't.

Microsoft Entra self-service password reset is the better fit for microsoft-centric teams needing cloud and AD resets. FastPass SSPR is the better fit for hybrid directory teams with connected-system reset needs.

  • Microsoft Entra self-service password reset fits best

    Microsoft-centric teams needing cloud and AD resets

  • FastPass SSPR fits best

    Hybrid directory teams with connected-system reset needs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Microsoft Entra self-service password reset 7.9/10 Visit ↗ FastPass SSPR 7.9/10 Visit ↗
At a glance
Editor score 7.9 7.9
Ranking #5 in Self-Service Password Reset Software #7 in Self-Service Password Reset Software
Best for Microsoft-centric teams needing cloud and AD resets Hybrid directory teams with connected-system reset needs
Pricing model Free plan + paid Paid
Starting price $7/user/mo Pricing on request
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Desktop Cloud, Self-hosted, Browser extension
Platforms Web, Windows Web, Windows, iOS, Android
Support Docs Email
Integrations 3 integrations 12 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Microsoft Entra self-service password reset 1/2 · FastPass SSPR 0/2
Directory writeback ✓ (best) Not checked yet
MFA reset support Not checked yet Not checked yet
Specs
Verification methods Microsoft Authenticator push notifications; hardware OATH tokens; software OATH tokens; SMS; voice call; email OTP Not checked yet
Directory support Microsoft Entra ID cloud directory; on-premises Active Directory via Microsoft Entra Connect or cloud sync; federated, pass-through authentication, and password-hash-synchronized users Not checked yet
Reset channels SSPR web portal; Windows 7/8/8.1/10/11 sign-in screen Not checked yet
User platforms web; Windows 7, 8, 8.1, 10, and 11 Not checked yet
Our review
Pros
  • Resets passwords and unlocks accounts without help-desk intervention
  • Supports password writeback to on-premises Active Directory
  • Offers verification workflows and Windows sign-in screen resets
  • Resets span Active Directory, Entra ID, and connected enterprise systems.
  • Configurable verification includes TOTP, SMS, email, Duo, RSA, and smart cards.
  • Pre-Windows access, cache reset, enrollment, and MFA reset deepen coverage.
Cons
  • Password writeback in hybrid environments requires Entra Connect or Cloud Sync
  • Paid Entra ID P1 starts at $7 per user per month on annual billing
  • The feature depends on Microsoft Entra licensing or a Microsoft 365 subscription
  • Quote-based pricing requires a sales conversation.
  • Support is listed through email only.
  • There is no ongoing free plan or open-source edition.
Our verdict

Microsoft Entra self-service password reset (SSPR) lets users change or reset forgotten or expired passwords and unlock accounts without help-desk intervention. It is aimed at organizations using Microsoft Entra ID, including teams with…

Read the review →

FastPass SSPR gives employees a self-service route for password resets and account unlocks instead of routing every request to the IT help desk. It is designed for mid-market and enterprise organizations running on-premises, cloud, or…

Read the review →
  1. Microsoft Entra self-service password resetSelf-Service Password Reset Software 7.9Free plan
  2. FastPass SSPRSelf-Service Password Reset Software 7.9Pricing on request

Strengths and trade-offs

  • Microsoft Entra self-service password reset — where it wins

    • Resets passwords and unlocks accounts without help-desk intervention
    • Supports password writeback to on-premises Active Directory
    • Offers verification workflows and Windows sign-in screen resets

    Where it doesn't

    • Password writeback in hybrid environments requires Entra Connect or Cloud Sync
    • Paid Entra ID P1 starts at $7 per user per month on annual billing
    • The feature depends on Microsoft Entra licensing or a Microsoft 365 subscription
  • FastPass SSPR — where it wins

    • Resets span Active Directory, Entra ID, and connected enterprise systems.
    • Configurable verification includes TOTP, SMS, email, Duo, RSA, and smart cards.
    • Pre-Windows access, cache reset, enrollment, and MFA reset deepen coverage.

    Where it doesn't

    • Quote-based pricing requires a sales conversation.
    • Support is listed through email only.
    • There is no ongoing free plan or open-source edition.
  • Microsoft Entra self-service password reset7.9/10 · Free plan

    A focused reset and unlock tool for teams using Microsoft Entra and Active Directory.

    Visit siteFull verdict →
  • FastPass SSPR7.9/10 · Pricing on request

    Deep hybrid-directory coverage for teams that need resets across connected systems.

    Visit FastPass SSPRFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update