ManageEngine ADSelfService Plus vs FastPass SSPR

ManageEngine ADSelfService Plus9.2Visit FastPass SSPR7.9Visit

Higher score ManageEngine ADSelfService Plus #1 in Self-Service Password Reset Software 9.2/10 Free plan · 30-day trial Free planFree trial✓ 0 of 2 features Visit ManageEngine

vs

FastPass SSPR #7 in Self-Service Password Reset Software 7.9/10 Pricing on request ✓ 0 of 2 features Visit FastPass SSPR

• ManageEngine ADSelfService Plus fits best

  Organizations needing mature, feature-rich AD SSPR

• FastPass SSPR fits best

  Hybrid directory teams with connected-system reset needs

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Side by side

Feature	ManageEngine ADSelfService Plus 9.2/10 Visit ↗	FastPass SSPR 7.9/10 Visit ↗
At a glance
Editor score	9.2	7.9
Ranking	#1 in Self-Service Password Reset Software	#7 in Self-Service Password Reset Software
Best for	Organizations needing mature, feature-rich AD SSPR	Hybrid directory teams with connected-system reset needs
Pricing model	Free plan + paid	Paid
Starting price	$595/user/yr	Pricing on request
Free plan	✓ (best)	—
Free trial	30 days	—
Deployment	Self-hosted, Desktop, Mobile	Cloud, Self-hosted, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, iOS, Android
Support	Email, Live chat, Phone, Community, Docs	Email
Integrations	15 integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features ManageEngine ADSelfService Plus 0/2 · FastPass SSPR 0/2
Directory writeback	Not checked yet	Not checked yet
MFA reset support	Not checked yet	Not checked yet
Specs
Verification methods	Not checked yet	Not checked yet
Directory support	Not checked yet	Not checked yet
Reset channels	Not checked yet	Not checked yet
User platforms	Not checked yet	Not checked yet
Our review
Pros	Combines password resets, account unlocks, and password synchronization. Adds MFA, enterprise SSO, directory self-service, and conditional access. Free Edition includes most Standard features and endpoint MFA for up to 10 users.	Resets span Active Directory, Entra ID, and connected enterprise systems. Configurable verification includes TOTP, SMS, email, Duo, RSA, and smart cards. Pre-Windows access, cache reset, enrollment, and MFA reset deepen coverage.
Cons	Paid pricing starts at $595 per 500 users per year, billed annually. Professional Edition is $1,195 per 500 users per year. The product is installed on Windows Server, requiring a server deployment.	Quote-based pricing requires a sales conversation. Support is listed through email only. There is no ongoing free plan or open-source edition.
Our verdict	ManageEngine ADSelfService Plus is an Active Directory and Microsoft Entra identity security product for organizations that want employees to handle password resets and account unlocks themselves. Its scope also includes password… Read the review →	FastPass SSPR gives employees a self-service route for password resets and account unlocks instead of routing every request to the IT help desk. It is designed for mid-market and enterprise organizations running on-premises, cloud, or… Read the review →

Strengths and trade-offs

• ManageEngine ADSelfService Plus — where it wins

  • Combines password resets, account unlocks, and password synchronization.
  • Adds MFA, enterprise SSO, directory self-service, and conditional access.
  • Free Edition includes most Standard features and endpoint MFA for up to 10 users.

  Where it doesn't

  • Paid pricing starts at $595 per 500 users per year, billed annually.
  • Professional Edition is $1,195 per 500 users per year.
  • The product is installed on Windows Server, requiring a server deployment.

• FastPass SSPR — where it wins

  • Resets span Active Directory, Entra ID, and connected enterprise systems.
  • Configurable verification includes TOTP, SMS, email, Duo, RSA, and smart cards.
  • Pre-Windows access, cache reset, enrollment, and MFA reset deepen coverage.

  Where it doesn't

  • Quote-based pricing requires a sales conversation.
  • Support is listed through email only.
  • There is no ongoing free plan or open-source edition.

• ManageEngine ADSelfService Plus9.2/10 · Free plan · 30-day trial

  A broad AD self-service suite, with a free edition and paid plans priced by user slab.

  Visit ManageEngineFull verdict →
• FastPass SSPR7.9/10 · Pricing on request

  Deep hybrid-directory coverage for teams that need resets across connected systems.

  Visit FastPass SSPRFull verdict →