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Head-to-head · Social Media Listening Software

Meltwater Social Listening vs Infegy Starscape

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Meltwater Social Listening #1 in Social Media Listening Software 9.4/10 Pricing on request ✓ 3 of 3 features Visit Meltwater
Infegy Starscape #15 in Social Media Listening Software 7.0/10 Paid ✓ 3 of 3 features Visit Infegy

Meltwater Social Listening leads on 0 checks, Infegy Starscape on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMeltwater Social Listening · 9.4/10

Meltwater Social Listening scores higher on our rubric for social media listening software: 9.4 against 7.0 out of 10; our editors rank them #1 and #15.

Meltwater Social Listening is the better fit for large teams needing broad, mature listening. Infegy Starscape is the better fit for analysts needing long-term, unlimited-query data.

  • Meltwater Social Listening fits best

    Large teams needing broad, mature listening

  • Infegy Starscape fits best

    Analysts needing long-term, unlimited-query data

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Side by side

Feature Meltwater Social Listening 9.4/10 Visit ↗ Infegy Starscape 7.0/10 Visit ↗
At a glance
Editor score 9.4 7.0
Ranking #1 in Social Media Listening Software #15 in Social Media Listening Software
Best for Large teams needing broad, mature listening Analysts needing long-term, unlimited-query data
Pricing model Paid Paid
Starting price — $295/mo
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Features Meltwater Social Listening 3/3 · Infegy Starscape 3/3
Web monitoring ✓ ✓
Sentiment analysis ✓ ✓
News monitoring ✓ ✓
Specs
Social network coverage X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE X/Twitter, Instagram, Reddit, Pinterest, LinkedIn, YouTube, TikTok
Historical data Not checked yet 36 months
Tracked query limit Not checked yet Not checked yet
Alert channels Slack, Microsoft Teams, email, mobile app push alerts, SMS email
Our review
Pros
  • Monitors social networks, news, forums, and Reddit across channels
  • Combines sentiment, trends, competitor analysis, alerts, and reporting
  • Offers APIs and integrations including Slack, Teams, and Power BI
  • Unlimited queries across public social, news, forum, and review sources
  • Historical analysis spans 3+ years on Pro and 5+ years on Enterprise
  • Sentiment, emotion, audience analysis, and AI query assistance
Cons
  • Pricing requires contacting sales
  • No free plan is available
  • Enterprise API and governance features are confined to the Enterprise plan
  • Pulse AI has no dashboards and provides query-based insights
  • Core, Pro, and Enterprise prices are not publicly displayed
  • Query Monitors are an add-on for Pro and Enterprise
Our verdict

Meltwater Social Listening is a web-based social intelligence product for marketing, communications, and PR teams that need to track conversations across social networks, news, forums, and other digital sources. It covers platforms ranging…

Read the review →

Infegy Starscape analyzes public conversations across social networks, news, forums, and review sources. It is aimed at brands, agencies, researchers, and consultancies that need to track topics or brands, study audiences, and examine…

Read the review →
  1. Meltwater Social ListeningSocial Media Listening Software 9.4Pricing on request
  2. Infegy StarscapeSocial Media Listening Software 7.0Paid

Strengths and trade-offs

  • Meltwater Social Listening — where it wins

    • Monitors social networks, news, forums, and Reddit across channels
    • Combines sentiment, trends, competitor analysis, alerts, and reporting
    • Offers APIs and integrations including Slack, Teams, and Power BI

    Where it doesn't

    • Pricing requires contacting sales
    • No free plan is available
    • Enterprise API and governance features are confined to the Enterprise plan

  • Infegy Starscape — where it wins

    • Unlimited queries across public social, news, forum, and review sources
    • Historical analysis spans 3+ years on Pro and 5+ years on Enterprise
    • Sentiment, emotion, audience analysis, and AI query assistance

    Where it doesn't

    • Pulse AI has no dashboards and provides query-based insights
    • Core, Pro, and Enterprise prices are not publicly displayed
    • Query Monitors are an add-on for Pro and Enterprise
  • Meltwater Social Listening9.4/10 · Pricing on request

    Broad listening and analysis for teams that need more than social-network monitoring.

    Visit MeltwaterFull verdict →
  • Infegy Starscape7.0/10 · Paid

    Long-term social listening with unlimited queries, sentiment analysis, and AI assistance.

    Visit InfegyFull verdict →

More comparisons

All social media listening software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update