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Head-to-head · Order Tracking Software

Malomo vs nShift Track

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Malomo #7 in Order Tracking Software 6.9/10 From $49/mo ✓ 6 of 6 features Visit Malomo
nShift Track #8 in Order Tracking Software 6.8/10 Pricing on request ✓ 5 of 6 features Visit nShift Track

Malomo leads on 1 check, nShift Track on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMalomo · 6.9/10
  • Most featuresMalomo · 6 of 6

Malomo scores higher on our rubric for order tracking software: 6.9 against 6.8 out of 10; our editors rank them #7 and #8.

Malomo offers custom tracking domain; nShift Track doesn't publish it.

Malomo is the better fit for shopify brands needing rich post-purchase workflows. nShift Track is the better fit for multichannel tracking with reporting.

  • Malomo fits best

    Shopify brands needing rich post-purchase workflows

  • nShift Track fits best

    Multichannel tracking with reporting

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Side by side

Feature Malomo 6.9/10 Visit ↗ nShift Track 6.8/10 Visit ↗
At a glance
Editor score 6.9 6.8
Ranking #7 in Order Tracking Software #8 in Order Tracking Software
Best for Shopify brands needing rich post-purchase workflows Multichannel tracking with reporting
Pricing model Paid Paid
Starting price $49/mo Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Browser extension Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Live chat, Tickets, Docs Email, Phone, Tickets, Docs
Integrations 2,000+ integrations 1,000+ integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Malomo 6/6 · nShift Track 5/6
Branded tracking page ✓ ✓
Shipment notifications ✓ ✓
SMS notifications ✓ ✓
Delivery estimates ✓ ✓
Custom tracking domain ✓ (best) Not published
API access ✓ ✓
Specs
Supported carriers 2000 carriers Not published
Our review
Pros
  • Branded tracking pages with Shopify-native creation and custom domains
  • Split-shipment tracking, problem-order alerts, and delivery notifications
  • Public API, webhooks, analytics, and 15 verified integrations
  • Branded tracking pages with proactive email and SMS updates
  • Normalized events, delivery estimates, and stalled-parcel triggers
  • Integrations across commerce, ERP, WMS, OMS, and BI systems
Cons
  • Starts at $49 per month with no free plan
  • Growth is the only plan adding dedicated support and strategy
  • Estimated delivery dates are unavailable for many ECN shipments
  • Pricing is tailored per deal and requires contacting sales
  • There is no free plan
  • No open-source deployment option
Our verdict

Malomo is an order-tracking and post-purchase customer-experience platform for ecommerce brands, particularly Shopify and Shopify Plus merchants. It combines branded tracking pages, real-time email and SMS delivery notifications, order…

Read the review →

nShift Track is a post-purchase delivery tracking platform for retailers and brands. It combines branded customer-facing tracking pages with normalized carrier events, estimated delivery dates, proactive email and SMS notifications,…

Read the review →
  1. MalomoOrder Tracking Software 6.9From $49/mo
  2. nShift TrackOrder Tracking Software 6.8Pricing on request

Strengths and trade-offs

  • Malomo — where it wins

    • Branded tracking pages with Shopify-native creation and custom domains
    • Split-shipment tracking, problem-order alerts, and delivery notifications
    • Public API, webhooks, analytics, and 15 verified integrations

    Where it doesn't

    • Starts at $49 per month with no free plan
    • Growth is the only plan adding dedicated support and strategy
    • Estimated delivery dates are unavailable for many ECN shipments
  • nShift Track — where it wins

    • Branded tracking pages with proactive email and SMS updates
    • Normalized events, delivery estimates, and stalled-parcel triggers
    • Integrations across commerce, ERP, WMS, OMS, and BI systems

    Where it doesn't

    • Pricing is tailored per deal and requires contacting sales
    • There is no free plan
    • No open-source deployment option
  • Malomo6.9/10 · From $49/mo

    A Shopify-focused tracking platform with rich workflows, analytics, and a $49 monthly entry price.

    Visit MalomoFull verdict →
  • nShift Track6.8/10 · Pricing on request

    A multichannel tracking platform with strong reporting and carrier connectivity.

    Visit nShift TrackFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update