Head-to-head · Order Tracking Software
Malomo vs nShift Track
Malomo leads on 1 check, nShift Track on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreMalomo · 6.9/10
- Most featuresMalomo · 6 of 6
Malomo scores higher on our rubric for order tracking software: 6.9 against 6.8 out of 10; our editors rank them #7 and #8.
Malomo offers custom tracking domain; nShift Track doesn't publish it.
Malomo is the better fit for shopify brands needing rich post-purchase workflows. nShift Track is the better fit for multichannel tracking with reporting.
- Malomo fits best
Shopify brands needing rich post-purchase workflows
- nShift Track fits best
Multichannel tracking with reporting
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Side by side
| Feature | Malomo 6.9/10 Visit ↗ | nShift Track 6.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 6.9 | 6.8 |
| Ranking | #7 in Order Tracking Software | #8 in Order Tracking Software |
| Best for | Shopify brands needing rich post-purchase workflows | Multichannel tracking with reporting |
| Pricing model | Paid | Paid |
| Starting price | $49/mo | Not published |
| Free plan | — | Not published |
| Free trial | — | — |
| Deployment | Cloud, Browser extension | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Live chat, Tickets, Docs | Email, Phone, Tickets, Docs |
| Integrations | 2,000+ integrations | 1,000+ integrations |
| Built for | Small business, Mid-market, Enterprise | Mid-market, Enterprise |
| Features Malomo 6/6 · nShift Track 5/6 | ||
| Branded tracking page | ✓ | ✓ |
| Shipment notifications | ✓ | ✓ |
| SMS notifications | ✓ | ✓ |
| Delivery estimates | ✓ | ✓ |
| Custom tracking domain | ✓ (best) | Not published |
| API access | ✓ | ✓ |
| Specs | ||
| Supported carriers | 2000 carriers | Not published |
| Our review | ||
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| Our verdict | Malomo is an order-tracking and post-purchase customer-experience platform for ecommerce brands, particularly Shopify and Shopify Plus merchants. It combines branded tracking pages, real-time email and SMS delivery notifications, order… Read the review → |
nShift Track is a post-purchase delivery tracking platform for retailers and brands. It combines branded customer-facing tracking pages with normalized carrier events, estimated delivery dates, proactive email and SMS notifications,… Read the review → |
Strengths and trade-offs
Malomo — where it wins
- Branded tracking pages with Shopify-native creation and custom domains
- Split-shipment tracking, problem-order alerts, and delivery notifications
- Public API, webhooks, analytics, and 15 verified integrations
Where it doesn't
- Starts at $49 per month with no free plan
- Growth is the only plan adding dedicated support and strategy
- Estimated delivery dates are unavailable for many ECN shipments
nShift Track — where it wins
- Branded tracking pages with proactive email and SMS updates
- Normalized events, delivery estimates, and stalled-parcel triggers
- Integrations across commerce, ERP, WMS, OMS, and BI systems
Where it doesn't
- Pricing is tailored per deal and requires contacting sales
- There is no free plan
- No open-source deployment option
- Malomo6.9/10 · From $49/mo
A Shopify-focused tracking platform with rich workflows, analytics, and a $49 monthly entry price.
Visit MalomoFull verdict → - nShift Track6.8/10 · Pricing on request
A multichannel tracking platform with strong reporting and carrier connectivity.
Visit nShift TrackFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update


