LiveKit Agents vs Parloa

LiveKit Agents9.2Visit Parloa8.1Visit

Higher score LiveKit Agents #3 in AI Voice Agents 9.2/10 Free plan Free plan✓ 4 of 4 features Visit LiveKit

vs

Parloa #14 in AI Voice Agents 8.1/10 Pricing on request ✓ 1 of 4 features Visit Parloa

• LiveKit Agents fits best

  Developers building realtime voice agents

• Parloa fits best

  Large enterprises automating complex service workflows

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Side by side

Feature	LiveKit Agents 9.2/10 Visit ↗	Parloa 8.1/10 Visit ↗
At a glance
Editor score	9.2	8.1
Ranking	#3 in AI Voice Agents	#14 in AI Voice Agents
Best for	Developers building realtime voice agents	Large enterprises automating complex service workflows
Pricing model	Free plan + paid	Paid
Starting price	$50/mo	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	—	—
Deployment	Self-hosted	Cloud
Integrations	11 integrations	2 integrations
Features LiveKit Agents 4/4 · Parloa 1/4
Inbound calls	✓ (best)	Not checked yet
Outbound calls	✓ (best)	Not checked yet
Human handoff	✓	✓
Custom phone numbers	✓ (best)	Not checked yet
Specs
Supported languages	Not checked yet	Not checked yet
Concurrent calls	20 calls	Not checked yet
Our review
Pros	Connects pluggable LLM, STT, TTS, and realtime model providers Supports inbound and outbound telephony, transfers, and agent handoffs Includes testing, recordings, transcripts, traces, and logs	Simulates and evaluates conversations before deployment Deploys agents across voice, chat, messenger and apps Connects workflows to CRM, ERP, CCaaS and backend systems
Cons	Building with the framework requires developer-led implementation Ship starts at $50/month; Scale is $500/month The listed feature set may be broader than needed for simple voice bots	Consumption-based pricing requires a tailored proposal Its enterprise service focus may exceed simpler voice-agent needs Broad channel and workflow coverage may be more than a single-channel team needs
Our verdict	LiveKit Agents is an open-source framework for building programmable, realtime voice and multimodal AI agents. It is aimed at developers and teams creating conversational voice applications or other realtime AI experiences. Agents can run… Read the review →	Parloa provides an AI agent management platform for enterprise customer service teams and contact centers. Teams can create agents from natural-language briefs, combine pre-built and custom skills, and deploy across voice, chat, messenger… Read the review →

Strengths and trade-offs

• LiveKit Agents — where it wins

  • Connects pluggable LLM, STT, TTS, and realtime model providers
  • Supports inbound and outbound telephony, transfers, and agent handoffs
  • Includes testing, recordings, transcripts, traces, and logs

  Where it doesn't

  • Building with the framework requires developer-led implementation
  • Ship starts at $50/month; Scale is $500/month
  • The listed feature set may be broader than needed for simple voice bots

• Parloa — where it wins

  • Simulates and evaluates conversations before deployment
  • Deploys agents across voice, chat, messenger and apps
  • Connects workflows to CRM, ERP, CCaaS and backend systems

  Where it doesn't

  • Consumption-based pricing requires a tailored proposal
  • Its enterprise service focus may exceed simpler voice-agent needs
  • Broad channel and workflow coverage may be more than a single-channel team needs

• LiveKit Agents9.2/10 · Free plan

  An open framework for building realtime voice agents, with optional managed cloud plans.

  Visit LiveKitFull verdict →
• Parloa8.1/10 · Pricing on request

  A broad platform for designing, simulating and managing customer-service agents across channels.

  Visit ParloaFull verdict →