ISL Online vs Apache Guacamole

ISL Online6.9Visit Apache Guacamole6.8Visit

Higher score ISL Online #7 in Remote Desktop Access Software 6.9/10 From $16.90/user/mo (annual) · 15-day trial ✓ 1 of 3 features Visit ISL Online

vs

Apache Guacamole #8 in Remote Desktop Access Software 6.8/10 Free plan Free plan✓ 1 of 3 features Try Apache Guacamole

• ISL Online fits best

  Support teams needing self-hosting and session auditing

• Apache Guacamole fits best

  Technical teams preferring free, self-hosted browser access

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature	ISL Online 6.9/10 Visit ↗	Apache Guacamole 6.8/10 Visit ↗
At a glance
Editor score	6.9	6.8
Ranking	#7 in Remote Desktop Access Software	#8 in Remote Desktop Access Software
Best for	Support teams needing self-hosting and session auditing	Technical teams preferring free, self-hosted browser access
Pricing model	Paid	Free
Starting price	$16.9/user/mo	Not published
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud, Self-hosted, Mobile, Desktop	Self-hosted
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web
Support	Email, Live chat, Phone, Tickets, Community, Docs · 24/7	Community, Docs
Compliance	ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	SSO/SAML, 2FA
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ISL Online 1/3 · Apache Guacamole 1/3
Unattended access	Not published	Not published
Mobile device access	Not published	Not published
Session recording	✓	✓
Specs
Supported operating systems	Not published	Not published
Concurrent sessions	Not published	Not published
Deployment options	Not published	Not published
Our review
Pros	Offers attended support and unattended access, with RDP and SSH connections Records screen, chat, audio, and video during support sessions Supports cloud, self-hosted, and managed private cloud deployment	Access VNC, RDP, SSH, Telnet, and Kubernetes from a browser Includes file transfer, session recording, SSO, and MFA API supports embedding or integrating remote access into applications
Cons	No ongoing free plan; Starter begins at $16.90 per user per month, billed annually Starter covers one licensed user and 10 managed devices Higher tiers add complexity for teams that need only occasional remote access	Requires self-hosting rather than providing a vendor-hosted service Teams handle gateway deployment and ongoing administration Support is through community resources and documentation
Our verdict	ISL Online is remote desktop software for IT professionals, help desks, managed service providers, and organizations that need either attended support or unattended access. It combines remote screen control with file transfer, mobile… Read the review →	Apache Guacamole is a free, open-source remote desktop gateway for teams that want browser-based access to remote computers without installing client software or browser plugins on the accessing device. It runs as a self-hosted web… Read the review →

Strengths and trade-offs

• ISL Online — where it wins

  • Offers attended support and unattended access, with RDP and SSH connections
  • Records screen, chat, audio, and video during support sessions
  • Supports cloud, self-hosted, and managed private cloud deployment

  Where it doesn't

  • No ongoing free plan; Starter begins at $16.90 per user per month, billed annually
  • Starter covers one licensed user and 10 managed devices
  • Higher tiers add complexity for teams that need only occasional remote access

• Apache Guacamole — where it wins

  • Access VNC, RDP, SSH, Telnet, and Kubernetes from a browser
  • Includes file transfer, session recording, SSO, and MFA
  • API supports embedding or integrating remote access into applications

  Where it doesn't

  • Requires self-hosting rather than providing a vendor-hosted service
  • Teams handle gateway deployment and ongoing administration
  • Support is through community resources and documentation

• ISL Online6.9/10 · From $16.90/user/mo (annual) · 15-day trial

  A remote access suite with recording, mobile support, and cloud or self-hosted deployment.

  Visit ISL OnlineFull verdict →
• Apache Guacamole6.8/10 · Free plan

  Free, open-source browser access for teams prepared to host and administer the gateway.

  Try Apache GuacamoleFull verdict →