Imagicle Call Recording vs Luware Recording

Imagicle Call Recording8.4Visit Luware Recording8.2Visit

Higher score Imagicle Call Recording #4 in Call Compliance Software 8.4/10 Pricing on request · 30-day trial Free trial✓ 1 of 4 features Visit Imagicle

vs

Luware Recording #5 in Call Compliance Software 8.2/10 Paid ✓ 1 of 4 features Visit Luware

• Imagicle Call Recording fits best

  Regulated teams needing flexible deployment and controls

• Luware Recording fits best

  Teams-focused compliance recording with mobile coverage

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Side by side

Feature	Imagicle Call Recording 8.4/10 Visit ↗	Luware Recording 8.2/10 Visit ↗
At a glance
Editor score	8.4	8.2
Ranking	#4 in Call Compliance Software	#5 in Call Compliance Software
Best for	Regulated teams needing flexible deployment and controls	Teams-focused compliance recording with mobile coverage
Pricing model	Paid	Paid
Starting price	Pricing on request · 30-day trial	£8/user/mo
Free plan	—	—
Free trial	30 days	—
Deployment	Cloud, Self-hosted	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Phone, Tickets, Docs · 24/7	Tickets, Docs
Compliance	ISO 27001, GDPR, HIPAA, PCI DSS	SOC 2, ISO 27001, GDPR, 2FA
Integrations	6 integrations	6 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Imagicle Call Recording 1/4 · Luware Recording 1/4
Consent capture controls	✓	✓
PCI redaction	Not checked yet	Not checked yet
PII redaction	Not checked yet	Not checked yet
Policy violation alerts	Not checked yet	Not checked yet
Specs
Retention period	Not checked yet	Not checked yet
Deployment	Not checked yet	Not checked yet
Our review
Pros	Always-on or on-demand capture with pause and resume controls Retention, legal hold, audit trails, tamper detection and PII redaction Cloud, self-hosted and hybrid deployment across major call platforms	Compliance-grade capture, archiving, search, and replay Microsoft Teams, Webex, Zoom, Cisco, and mobile voice integrations Entra ID access control, legal hold, GDPR deletion, and group retention
Cons	Quote-based purchasing requires contacting sales No free plan is offered Transcription and summaries require AI add-ons	£20 per user monthly starting price targets mid-market and enterprise teams Solution packages require a minimum commitment of 10 users Policy workflows may exceed the needs of basic recording use cases
Our verdict	Imagicle Call Recording captures business calls across Cisco platforms and Microsoft Teams, serving contact centers, regulated organizations, midsize companies and enterprises. Always-on and on-demand modes support different recording… Read the review →	Luware Recording is a cloud-based compliance recording and analytics platform for regulated organizations. It captures, archives, searches, and analyzes business communications across Microsoft Teams and other supported platforms. Web,… Read the review →

Strengths and trade-offs

• Imagicle Call Recording — where it wins

  • Always-on or on-demand capture with pause and resume controls
  • Retention, legal hold, audit trails, tamper detection and PII redaction
  • Cloud, self-hosted and hybrid deployment across major call platforms

  Where it doesn't

  • Quote-based purchasing requires contacting sales
  • No free plan is offered
  • Transcription and summaries require AI add-ons

• Luware Recording — where it wins

  • Compliance-grade capture, archiving, search, and replay
  • Microsoft Teams, Webex, Zoom, Cisco, and mobile voice integrations
  • Entra ID access control, legal hold, GDPR deletion, and group retention

  Where it doesn't

  • £20 per user monthly starting price targets mid-market and enterprise teams
  • Solution packages require a minimum commitment of 10 users
  • Policy workflows may exceed the needs of basic recording use cases

• Imagicle Call Recording8.4/10 · Pricing on request · 30-day trial

  A compliance-focused recorder with flexible deployment and optional AI analytics.

  Visit ImagicleFull verdict →
• Luware Recording8.2/10 · Paid

  Compliance-focused recording for Teams and other platforms, with mobile coverage and configurable controls.

  Visit LuwareFull verdict →