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Head-to-head · Sales Bots

HubSpot CRM vs Manychat

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score HubSpot CRM #1 in Sales Bots 9.0/10 Free plan · 14-day trial Free planFree trial✓ 0 of 2 features Visit HubSpot
Manychat #4 in Sales Bots 8.3/10 Free plan · 14-day trial Free planFree trial✓ 0 of 2 features Visit Manychat

HubSpot CRM leads on 0 checks, Manychat on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHubSpot CRM · 9.0/10
  • Free planboth
  • Free trialboth

HubSpot CRM scores higher on our rubric for sales bots: 9.0 against 8.3 out of 10; our editors rank them #1 and #4.

HubSpot CRM is the better fit for teams wanting an established CRM with chatbot tools. Manychat is the better fit for businesses selling through messaging channels.

  • HubSpot CRM fits best

    Teams wanting an established CRM with chatbot tools

  • Manychat fits best

    Businesses selling through messaging channels

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Side by side

Feature HubSpot CRM 9.0/10 Visit ↗ Manychat 8.3/10 Visit ↗
At a glance
Editor score 9.0 8.3
Ranking #1 in Sales Bots #4 in Sales Bots
Best for Teams wanting an established CRM with chatbot tools Businesses selling through messaging channels
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial 14 days 14 days
Free trial length 14 days 14 days · card required
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat, Community, Docs Email, Live chat, Community, Docs
Compliance SOC 2, GDPR, SSO/SAML SOC 2, ISO 27001, GDPR, PCI DSS
Integrations 1,800+ integrations 10 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features HubSpot CRM 0/2 · Manychat 0/2
Lead qualification Not checked yet Not checked yet
Meeting booking Not checked yet Not checked yet
Specs
Conversation channels Not checked yet Not checked yet
CRM integrations Not checked yet Not checked yet
AI capability Not checked yet Not checked yet
Our review
Pros
  • Free plan includes contact management, deal pipeline, live chat, and scheduling
  • Chatbot builder and shared inbox support sales conversations
  • Works across web, iOS, Android, and API, with 1,800 integrations
  • Visual flows automate replies, broadcasts, lead capture, and FAQs
  • Unified Inbox supports team handoff across messaging and marketing channels
  • AI interactions and integrations connect customer conversations to other systems
Cons
  • Sales process automation is a paid-tier feature
  • The platform spans marketing, service, content, and data beyond sales bots
  • Starter and Professional plan names appear at multiple billing periods
  • Free plan caps usage at 25 Active Contacts per month
  • Channel and Inbox seat limits vary by plan
  • Usage is based on Active Contacts, not monthly conversations
Our verdict

HubSpot CRM brings customer records, deal tracking, tasks, reporting, and communication history together for sales and adjacent teams. For buyers considering sales bots, the relevant tools include a chatbot builder and shared inbox,…

Read the review →

Manychat combines chatbot building and marketing automation for creators, small businesses, agencies, and brands that engage customers through messaging. Its visual flow builder maps messages, actions, conditions, and transitions, while…

Read the review →
  1. HubSpot CRMSales Bots 9.0Free plan · 14-day trial
  2. ManychatSales Bots 8.3Free plan · 14-day trial

Strengths and trade-offs

  • HubSpot CRM — where it wins

    • Free plan includes contact management, deal pipeline, live chat, and scheduling
    • Chatbot builder and shared inbox support sales conversations
    • Works across web, iOS, Android, and API, with 1,800 integrations

    Where it doesn't

    • Sales process automation is a paid-tier feature
    • The platform spans marketing, service, content, and data beyond sales bots
    • Starter and Professional plan names appear at multiple billing periods

  • Manychat — where it wins

    • Visual flows automate replies, broadcasts, lead capture, and FAQs
    • Unified Inbox supports team handoff across messaging and marketing channels
    • AI interactions and integrations connect customer conversations to other systems

    Where it doesn't

    • Free plan caps usage at 25 Active Contacts per month
    • Channel and Inbox seat limits vary by plan
    • Usage is based on Active Contacts, not monthly conversations
  • HubSpot CRM9.0/10 · Free plan · 14-day trial

    A broad CRM with a free plan and chatbot tools, though sales automation sits in paid tiers.

    Visit HubSpotFull verdict →
  • Manychat8.3/10 · Free plan · 14-day trial

    A visual chatbot and marketing automation platform for messaging-led customer journeys.

    Visit ManychatFull verdict →

More comparisons

All sales bots comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update