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Head-to-head · Social Tools

Hootsuite vs Khoros Communities

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Hootsuite #2 in Social Tools 8.4/10 From $99/user/mo (annual) · 14-day trial ✓ 1 of 5 features Visit Hootsuite
Khoros Communities #8 in Social Tools 6.5/10 Pricing on request ✓ 0 of 5 features Visit Khoros

Hootsuite leads on 1 check, Khoros Communities on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHootsuite · 8.4/10
  • Most featuresHootsuite · 1 of 5

Hootsuite scores higher on our rubric for social tools: 8.4 against 6.5 out of 10; our editors rank them #2 and #8.

Hootsuite offers social inbox; Khoros Communities doesn't publish it.

Hootsuite is the better fit for established teams needing broad integrations. Khoros Communities is the better fit for brands building customer discussion communities.

  • Hootsuite fits best

    Established teams needing broad integrations

  • Khoros Communities fits best

    Brands building customer discussion communities

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Hootsuite 8.4/10 Visit ↗ Khoros Communities 6.5/10 Visit ↗
At a glance
Editor score 8.4 6.5
Ranking #2 in Social Tools #8 in Social Tools
Best for Established teams needing broad integrations Brands building customer discussion communities
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Integrations 100+ integrations 1 integrations
Features Hootsuite 1/5 · Khoros Communities 0/5
Analytics reports Not published Not published
Social inbox ✓ (best) Not published
Social listening Not published Not published
Approval workflow Not published Not published
Mobile app Not published Not published
Specs
Social accounts 10 accounts Not published
Supported networks Not published Not published
Our review
Pros
  • Schedules unlimited posts and manages up to 10 accounts on Standard
  • Combines messages and comments in a unified social inbox
  • Offers analytics, listening, benchmarking, and team workflows
  • Combines forums, knowledge bases, events, ideas, and groups in one community.
  • Supports AI-assisted content filters and moderation workflows.
  • Offers customizable design, analytics APIs, and developer tools.
Cons
  • No free plan; Standard starts at $99 per user per month with annual billing
  • Standard is limited to 10 social accounts
  • Approval workflows are included with Advanced, not Standard
  • Pricing requires contacting sales rather than choosing a self-serve plan.
  • Zoom is the listed integration.
  • The feature set is centered on communities, not social publishing.
Our verdict

Hootsuite brings social publishing, engagement, listening, and analytics into a cloud platform for businesses, agencies, and enterprise teams. It suits organizations coordinating content and responses across multiple social profiles,…

Read the review →

Khoros Communities is an enterprise platform for brands creating customer or member communities around peer discussion, self-service, education, events, collaboration, and product feedback. Its audience is organizations managing branded…

Read the review →
  1. HootsuiteSocial Tools 8.4From $99/user/mo (annual) · 14-day trial
  2. Khoros CommunitiesSocial Tools 6.5Pricing on request

Strengths and trade-offs

  • Hootsuite — where it wins

    • Schedules unlimited posts and manages up to 10 accounts on Standard
    • Combines messages and comments in a unified social inbox
    • Offers analytics, listening, benchmarking, and team workflows

    Where it doesn't

    • No free plan; Standard starts at $99 per user per month with annual billing
    • Standard is limited to 10 social accounts
    • Approval workflows are included with Advanced, not Standard

  • Khoros Communities — where it wins

    • Combines forums, knowledge bases, events, ideas, and groups in one community.
    • Supports AI-assisted content filters and moderation workflows.
    • Offers customizable design, analytics APIs, and developer tools.

    Where it doesn't

    • Pricing requires contacting sales rather than choosing a self-serve plan.
    • Zoom is the listed integration.
    • The feature set is centered on communities, not social publishing.
  • Hootsuite8.4/10 · From $99/user/mo (annual) · 14-day trial

    A broad social management suite for teams willing to pay per user for integrated workflows.

    Visit HootsuiteFull verdict →
  • Khoros Communities6.5/10 · Pricing on request

    A community-building platform for brands that need discussion, feedback, events, and moderation tools.

    Visit KhorosFull verdict →

More comparisons

All social tools comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update