Heidi vs Empathia AI

Heidi7.9Visit Empathia AI6.8Visit

Higher score Heidi #7 in AI Medical Scribe Software 7.9/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit Heidi

vs

Empathia AI #18 in AI Medical Scribe Software 6.8/10 21-day trial Free trial✓ 3 of 3 features Visit Empathia AI

• Heidi fits best

  Clinicians wanting a free, broad-platform scribe

• Empathia AI fits best

  Clinics needing extensive EHR connectivity

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Side by side

Feature	Heidi 7.9/10 Visit ↗	Empathia AI 6.8/10 Visit ↗
At a glance
Editor score	7.9	6.8
Ranking	#7 in AI Medical Scribe Software	#18 in AI Medical Scribe Software
Best for	Clinicians wanting a free, broad-platform scribe	Clinics needing extensive EHR connectivity
Pricing model	Free plan + paid	Paid
Starting price	—	$50/mo
Free plan	✓ (best)	—
Free trial	14 days	21 days
Free trial length	14 days	21 days · no card needed
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Mobile, Browser extension
Platforms	Web, Windows, macOS, iOS, Android, Chrome extension	Web, iOS, Android, Chrome extension
Support	Email, Live chat, Docs	Email, Live chat, Phone, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	SOC 2, ISO 27001, GDPR, HIPAA
Integrations	9 integrations	20 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Heidi 3/3 · Empathia AI 3/3
Ambient capture	✓	✓
Specialty templates	✓	✓
Patient consent tools	✓	✓
Specs
EHR integrations	2	23 (best)
Languages supported	Not checked yet	Not checked yet
Note formats	Both	Both
Mobile app coverage	Both	Both
Our review
Pros	Free plan includes unlimited transcription and standard note generation Supports specialty templates, multiple note formats, and evidence citations Works across web, desktop, mobile, Chrome extension, and API	15 listed EMR and EHR integrations with browser-based autofill Ambient SOAP notes, intake, telemedicine, and specialty workflows Web, iOS, Android, and Chrome extension access
Cons	Advanced actions on the Free plan are limited to 10 per month EHR integration access varies across paid plans Team, custom hosting, and management features require higher tiers	No free plan beyond the 21-day trial Premium costs $75 monthly or $50 per month when billed annually Custom integrations are listed under the Clinics & Teams plan
Our verdict	Heidi is an AI clinical documentation tool for healthcare professionals. It captures consultations, transcribes sessions, and generates structured notes and other documents. Clinicians can use ambient consultation capture, patient context,… Read the review →	Empathia AI is a clinical documentation and workflow assistant for physicians and healthcare teams. It captures encounters for ambient transcription, generates SOAP notes and other clinical documents, and supports dictation, voice… Read the review →

Strengths and trade-offs

• Heidi — where it wins

  • Free plan includes unlimited transcription and standard note generation
  • Supports specialty templates, multiple note formats, and evidence citations
  • Works across web, desktop, mobile, Chrome extension, and API

  Where it doesn't

  • Advanced actions on the Free plan are limited to 10 per month
  • EHR integration access varies across paid plans
  • Team, custom hosting, and management features require higher tiers

• Empathia AI — where it wins

  • 15 listed EMR and EHR integrations with browser-based autofill
  • Ambient SOAP notes, intake, telemedicine, and specialty workflows
  • Web, iOS, Android, and Chrome extension access

  Where it doesn't

  • No free plan beyond the 21-day trial
  • Premium costs $75 monthly or $50 per month when billed annually
  • Custom integrations are listed under the Clinics & Teams plan

• Heidi7.9/10 · Free plan · 14-day trial

  A broad-platform clinical scribe with a capable free plan and tiered EHR access.

  Visit HeidiFull verdict →
• Empathia AI6.8/10 · 21-day trial

  A broad AI scribe and workflow assistant for clinics that need EHR connectivity.

  Visit Empathia AIFull verdict →