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Head-to-head · AI Medical Scribe Software

Microsoft Dragon Copilot vs Heidi

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Microsoft Dragon Copilot #1 in AI Medical Scribe Software 9.1/10 Pricing on request ✓ 2 of 3 features Visit Microsoft
Heidi #7 in AI Medical Scribe Software 7.9/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit Heidi

Microsoft Dragon Copilot leads on 0 checks, Heidi on 2, and 2 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Dragon Copilot · 9.1/10
  • Free planonly Heidi
  • Free trialonly Heidi
  • Most featuresHeidi · 3 of 3

Microsoft Dragon Copilot scores higher on our rubric for ai medical scribe software: 9.1 against 7.9 out of 10; our editors rank them #1 and #7.

Heidi offers free plan; Microsoft Dragon Copilot doesn't. Heidi offers patient consent tools; Microsoft Dragon Copilot doesn't.

Microsoft Dragon Copilot is the better fit for organizations prioritizing vendor maturity. Heidi is the better fit for clinicians wanting a free, broad-platform scribe.

  • Microsoft Dragon Copilot fits best

    Organizations prioritizing vendor maturity

  • Heidi fits best

    Clinicians wanting a free, broad-platform scribe

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Microsoft Dragon Copilot 9.1/10 Visit ↗ Heidi 7.9/10 Visit ↗
At a glance
Editor score 9.1 7.9
Ranking #1 in AI Medical Scribe Software #7 in AI Medical Scribe Software
Best for Organizations prioritizing vendor maturity Clinicians wanting a free, broad-platform scribe
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan — ✓ (best)
Free trial — 14 days
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Docs Email, Live chat, Docs
Compliance GDPR, HIPAA SOC 2, ISO 27001, GDPR, HIPAA
Integrations 2 integrations 9 integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Microsoft Dragon Copilot 2/3 · Heidi 3/3
Ambient capture ✓ ✓
Specialty templates ✓ ✓
Patient consent tools — ✓ (best)
Specs
EHR integrations Not checked yet 2
Languages supported Not checked yet Not checked yet
Note formats Not checked yet Both
Mobile app coverage Both Both
Our review
Pros
  • Ambient capture and AI-generated clinical notes support encounter documentation.
  • Specialty documentation, orders, letters, summaries, and flowsheet workflows.
  • Web, desktop, mobile, and embedded EHR experiences support varied deployments.
  • Free plan includes unlimited transcription and standard note generation
  • Supports specialty templates, multiple note formats, and evidence citations
  • Works across web, desktop, mobile, Chrome extension, and API
Cons
  • Pricing requires contact with Microsoft or a certified partner.
  • The named integration set covers Epic and PowerScribe One.
  • Capabilities and supported languages vary by deployment and license.
  • Advanced actions on the Free plan are limited to 10 per month
  • EHR integration access varies across paid plans
  • Team, custom hosting, and management features require higher tiers
Our verdict

Microsoft Dragon Copilot is an AI clinical assistant for physicians, nurses, radiologists, and other healthcare professionals. It captures ambient patient encounters or clinician dictation, then produces draft notes, summaries, clinical…

Read the review →

Heidi is an AI clinical documentation tool for healthcare professionals. It captures consultations, transcribes sessions, and generates structured notes and other documents. Clinicians can use ambient consultation capture, patient context,…

Read the review →
  1. Microsoft Dragon CopilotAI Medical Scribe Software 9.1Pricing on request
  2. HeidiAI Medical Scribe Software 7.9Free plan · 14-day trial

Strengths and trade-offs

  • Microsoft Dragon Copilot — where it wins

    • Ambient capture and AI-generated clinical notes support encounter documentation.
    • Specialty documentation, orders, letters, summaries, and flowsheet workflows.
    • Web, desktop, mobile, and embedded EHR experiences support varied deployments.

    Where it doesn't

    • Pricing requires contact with Microsoft or a certified partner.
    • The named integration set covers Epic and PowerScribe One.
    • Capabilities and supported languages vary by deployment and license.
  • Heidi — where it wins

    • Free plan includes unlimited transcription and standard note generation
    • Supports specialty templates, multiple note formats, and evidence citations
    • Works across web, desktop, mobile, Chrome extension, and API

    Where it doesn't

    • Advanced actions on the Free plan are limited to 10 per month
    • EHR integration access varies across paid plans
    • Team, custom hosting, and management features require higher tiers
  • Microsoft Dragon Copilot9.1/10 · Pricing on request

    A mature clinical documentation assistant with broad workflows but limited pricing transparency.

    Visit MicrosoftFull verdict →
  • Heidi7.9/10 · Free plan · 14-day trial

    A broad-platform clinical scribe with a capable free plan and tiered EHR access.

    Visit HeidiFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update