Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Restaurant Tip Management Software

Grateful vs Kickfin

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Grateful #5 in Restaurant Tip Management Software 8.9/10 Pricing on request ✓ 3 of 3 features Visit Grateful
Kickfin #7 in Restaurant Tip Management Software 8.7/10 Pricing on request ✓ 2 of 3 features Visit Kickfin

Grateful leads on 2 checks, Kickfin on 0, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGrateful · 8.9/10
  • Most featuresGrateful · 3 of 3

Grateful scores higher on our rubric for restaurant tip management software: 8.9 against 8.7 out of 10; our editors rank them #5 and #7.

On payroll export, Grateful gives you Both where Kickfin offers File. Grateful leads on pos integrations: 11 versus 7. Grateful offers employee app; Kickfin doesn't.

Grateful is the better fit for UK hospitality groups managing tronc compliance. Kickfin is the better fit for operators prioritizing instant bank payouts.

  • Grateful fits best

    UK hospitality groups managing tronc compliance

  • Kickfin fits best

    Operators prioritizing instant bank payouts

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Grateful 8.9/10 Visit ↗ Kickfin 8.7/10 Visit ↗
At a glance
Editor score 8.9 8.7
Ranking #5 in Restaurant Tip Management Software #7 in Restaurant Tip Management Software
Best for UK hospitality groups managing tronc compliance Operators prioritizing instant bank payouts
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, Android Web
Support Email, Live chat, Phone, Docs Email, Live chat, Phone, Tickets, Docs · 24/7
Integrations 20 integrations 11 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Grateful 3/3 · Kickfin 2/3
Custom pool rules ✓ ✓
Shift allocation ✓ ✓
Employee app ✓ (best) —
Specs
Payroll export Both File
POS integrations 11 (best) 7
Record granularity Shift Shift
Our review
Pros
  • Configurable tronc rules across sites, roles and shifts
  • Real-time employee earnings visibility with distribution breakdowns
  • Direct cashless tipping, payroll exports and 11 POS integrations
  • Custom rules support shifts, hours, points, sales categories, and roles
  • Instant cashless payouts go directly to employees’ bank accounts
  • Reports cover employees, shifts, sites, and payment periods
Cons
  • Pricing requires a sales quote
  • No free plan is available
  • Its focus is UK hospitality tipping and tronc management
  • Pricing requires a sales conversation instead of published plan amounts
  • No employee app is listed
  • Support availability is presented inconsistently across business hours and 24/7 messaging
Our verdict

Grateful is a UK hospitality tipping and tronc platform for restaurants, hotels, bars and other service operators. It automates tip and service-charge collection, allocation, compliance records, payroll flows and employee visibility.…

Read the review →

Kickfin is restaurant and hospitality tip-management software for automating tip calculations, pooling, reporting, and payouts. It is designed for restaurants, bars, cafes, entertainment venues, and hospitality groups that need to manage…

Read the review →
  1. GratefulRestaurant Tip Management Software 8.9Pricing on request
  2. KickfinRestaurant Tip Management Software 8.7Pricing on request

Strengths and trade-offs

  • Grateful — where it wins

    • Configurable tronc rules across sites, roles and shifts
    • Real-time employee earnings visibility with distribution breakdowns
    • Direct cashless tipping, payroll exports and 11 POS integrations

    Where it doesn't

    • Pricing requires a sales quote
    • No free plan is available
    • Its focus is UK hospitality tipping and tronc management

  • Kickfin — where it wins

    • Custom rules support shifts, hours, points, sales categories, and roles
    • Instant cashless payouts go directly to employees’ bank accounts
    • Reports cover employees, shifts, sites, and payment periods

    Where it doesn't

    • Pricing requires a sales conversation instead of published plan amounts
    • No employee app is listed
    • Support availability is presented inconsistently across business hours and 24/7 messaging
  • Grateful8.9/10 · Pricing on request

    A UK-focused platform for compliant tronc rules, transparent earnings and payroll flows.

    Visit GratefulFull verdict →
  • Kickfin8.7/10 · Pricing on request

    A flexible restaurant tip system built around real-time POS data and fast bank payouts.

    Visit KickfinFull verdict →

More comparisons

All restaurant tip management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update